My Pet Warehouse UK Reviews

Name: My Pet Warehouse UK
Address: Unit 4 Sparrowhawk Close, Malvern, Worcestershire
Rating: 4.93

4.9 Rating 3,277 Reviews

99 %

of reviewers recommend My Pet Warehouse UK

4.9

Based on 3,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About My Pet Warehouse UK:

At My Pet Warehouse both you and your pet are at the heart of our business, making sure that we offer you the very best quality products at a reasonable price. Shop online in the UK all the pet supplies your companion needs.

Helping you find the right products for your pets under one roof. Offering you brands such as Canagan, Eden, Symply, Tribal, Carnilove and many more!

Visit Website

Phone:

1684 437570

Email:

mail@mypetwarehouse.co.uk

Location:

Unit 4 Sparrowhawk Close,
Malvern
Worcestershire
WR14 1GL

My Pet Warehouse UK 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery”

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Posted 2 years ago

“The dog bed we ordered arrived in a super time frame and exceeded my expectations. I would say the green is slightly darker than in the images but still very happy with the product.”

My Pet Warehouse UK 5 star review on 30th July 2022

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Posted 2 years ago

“Regular order every couple of months. Easy to order on line and dog food arrives within days. Thankfully they use one of the best couriers DPD. Highly recommended”

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Posted 2 years ago

“Excellent service, my orders have been processed quickly and it’s so easy to use your loyalty points to reduce your payment. Thanks to all on the team, keep up the good work, it’s much appreciated. Tim Jennings”

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Posted 2 years ago

“Fair price, quick delivery”

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Posted 2 years ago

“WE LIVE IN A REMOTE PART OF BALA WITH A WIDE POST CODE. I GAVE EXPLICIT INSTRUCTIONS FOR THE DELIVERY DRIVER NOW TO ACCESS THE TRACK TO THE HOUSE AND ALSO WHERE TO LEAVE THE PARCEL IN THE DPD BOX AT THE BOTTOM OF THE TRACK. IT WAS MEANT TO BE DELIVERED LAST FRIDAY AND I STAYED IN IN CASE OF A PROBLEM. I GOT A NOTE AND PICTURE FROM THE DRIVER OF WHERE HE HAD TRIED TO DELIVER THE PARCEL, THE PROPERTY BORE NO RELATION TO MY ADDRESS. THE PARCEL WAS THEN SUPPOSED TO BE DELIVERED ON MONDAY AND YET AGAIN I LEFT EXPLICIT INSTRUCTIONS TO WHERE THE DPD BOX IS - YET AGAIN IT WAS NOT DELIVERED AS THE DRIVER COULD NOT FIND THE ADDRESS. IN THE END I ARRANGED FOR IT TO BE DELIVERED TO A LOCAL PHARMACY IN THE TOWN WHERE I PICKED IT UP ON TUESDAY. EXTREMELY DISSAPPOINTING SERVICE. PRODUCT ALWAYS GOOD SO NO PROBLEM WITH THAT.”

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Posted 2 years ago

Thank you for your feedback. We're sorry to hear you had an issue with your delivery with DPD, the delivery instructions you provided when you placed your order were passed onto DPD but unfortunately it doesn't look like they were followed, we'll get this raised with DPD. If you had contacted us when DPD first attempted delivery we would have been able to speak with DPD to resolve this issue. We apologise again for the error and the inconvenience caused.

Posted 2 years ago

“Second time ordering delivers really quickly and is very reliable on the delivery free delivery saves me driving 12 miles to collect dog food which price wise is very competitive with local stores”

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Posted 2 years ago

“Great service quick delivery and great selection thank you”

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Posted 2 years ago

“Fast delivery and great price”

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Posted 2 years ago

“Ordering was quick and easy. Delivered quickly. Driver was very polite and helpful.”

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Posted 2 years ago

“Always prompt delivery but please don't pack in cardboard boxes! A hessian sack would be great, or nothing, just a label? Also the poo bags never came.”

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Posted 2 years ago

“Excellent, fast service. I will definitely shop here again. Indy, my dog, is very happy, too.”

My Pet Warehouse UK 5 star review on 25th July 2022

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Posted 2 years ago

“Very well made soft leather collar for my puppy. Quick delivery too. Thank you”

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Posted 2 years ago

“Simple online ordering process. Competitive pricing. Good communication throughout the transaction. Speedy courier delivery, goods arrived within 48hrs of ordering and DPD advised me of a 1hr delivery slot so I didn't have to wait in all day.”

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Posted 2 years ago

“Great service received.”

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Posted 2 years ago

“Reliable and efficient”

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Posted 2 years ago

“Super easy website to deal with, being one of the older generation! Delivered as per notification Thank you!!”

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Posted 2 years ago

“They are an excellent company, it so very easy to place the order and is with you in a couple of days, and bonus you earn points when you spend.”

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Posted 2 years ago

“Great efficient service”

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Posted 2 years ago

“Excellent service, delivered quickly and food at a great price , will definitely be a regular customer now”

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Posted 2 years ago

My Pet Warehouse UK is rated 4.9 based on 3,277 reviews