My Perfect Art Reviews

Name: My Perfect Art
Address: Flat 7 Louise Court, Grosvenor Road, Wanstead, London Borough of Redbridge
Rating: 4.98

5.0 Rating 1,756 Reviews

100 %

of reviewers recommend My Perfect Art

Company Reviews

Metrics

Info

5.0

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About My Perfect Art:

www.myperfectart.co.uk

My Perfect Art - (Rus formerly Picture Perfect Gallery) - based in London & Essex, United Kingdom

Established for over 30 years, My Perfect Art (incorp. Classic Designs & the Classic Designs Group) is one of the leading Fine Art Retailers in the UK. We are renowned nationally for the highest level of customer service & after sales & we pride ourselves in finding you the right product at the right price.

We are a well established, family run art gallery business based in the heart of London/Essex & are proud to be one of the UK's largest Online art stores - open for art lovers to come to and enjoy some of their favourite pieces of art, up close & personal

Visit Website

Phone:

020 8530 6900

My Perfect Art 5 star review on 14th September 2024

402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchase has been a totally pleasurable experience extremely fast and efficient but with the personal touch, from visiting the website to placing the order to the delivery perfect. Thank you Picture Perfect Gallery it has been a pleasure and thank you for upgrading the Delivery to next day at no extra cost.”

Helpful Report

Posted 4 years ago

“My husband and I have just taken delivery of a print by Steve and Chris Rock From Picture Perfect Gallery. Russell and Jay were brilliant and worked tirelessly to ensure the painting arrived for my birthday. It arrived well wrapped and looks wonderful! Thank you so much Picture Perfect Gallery.”

My Perfect Art 5 star review on 13th September 2020

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to do this, the Chris & Steve Rock's artwork looks stunning, I am glad we got it to you in time and you have both been a pleasure to deal with, take care - Russell & Jay

Posted 4 years ago

“Great customer service, genuinely want the customer to be delighted with their purchase. Keeps customer informed about their order and ensure everything is managed professionally from first order to picture being delivered.”

Helpful Report

Posted 4 years ago

“Great service. Russell went out of his way to help me and provided support and information as soon as I contacted him, despite me being overseas and sending my request late evening UK time. Really appreciate the help, thanks.”

Helpful Report

Posted 4 years ago

“I bought a framed picture from Russell and his team. It was a picture I had been looking for, for 2 years. I was so excited when it arrived, but sadly it was damaged. Russell immediately sorted the return and organised a new delivery. He kept me informed through out the whole process. The 2nd picture arrived in perfect condition. Russell and his team are efficient, professional and attentive. Excellent service. Thanks guys!”

My Perfect Art 5 star review on 11th September 2020

Helpful Report

Posted 4 years ago

A delightful lady to liaise with and a complete pleasure. Thanks for being so patient and for posting the lovely photo - take care Russell & Jay

Posted 4 years ago

“Fantastic service! Thank you. Will definitely recommend you.”

Helpful Report

Posted 4 years ago

“From ordering to delivery, a prompt and efficient service throughout. Jay kept in touch to ensure there were no problems. I would recommend this company and will use them again.”

Helpful Report

Posted 4 years ago

“The team were incredibly responsive to my request. I had been interested in four prints and wanted them delivered to Australia. The team responded quickly, managed the items and they were received in Australia safely and quickly. Importantly for me was the regular updates on status but overall I’m happy with the prints.”

Helpful Report

Posted 4 years ago

“Wonderful helpful guys! Pleasant to chat to over the phone and very competitively priced. Package sent express delivery and received within 24 hours. It’s a five ⭐️ from me”

Helpful Report

Posted 4 years ago

“Excellent, helpful and friendly service from Russel at Picture Perfect Gallery. From initial discussions through to ordering and finally delivery, all were indeed perfect! I will be certainly them my first choice for any future art purchases!”

Helpful Report

Posted 4 years ago

“This was my first experience with picture perfect and couldn’t be more happy. I will definitely order with these guys in the future. I had a personal issue and they where really helpful in sorting this for me. When my item arrived, it was really well packaged so no need to worry about damaged items. Over all, I wouldn’t hesitate to order again. They also had the best price for the item I purchased. Many thanks kirstin”

Helpful Report

Posted 4 years ago

“A quick Google search for the artwork I was looking for bought up Picture Perfect Galleries who had the picture in stock, with a special offer and also interest free credit. I phoned and spoke with Russell who was really friendly and talked me through the finance contract. Both Russell and Jay kept me up to date about the progress of my order and I was delighted to receive my painting approx 2 weeks after I placed my order. I would recommend them. I am still to hang the picture as need to decorate first!”

Helpful Report

Posted 4 years ago

“Excellent customer service from Russell from start to finish. Highly recommended💯”

Helpful Report

Posted 4 years ago

“Super efficient and friendly service from Russell. Great communication and updates as to framing and shipping turnaround times, which was speedy even given Covid! Also Russell price matched the same print which was cheaper elsewhere. Faultless service and will definitely come back for my next art purchase :)”

Helpful Report

Posted 4 years ago

“I recently ordered a Doug Hyde sculpture from Picture Perfect Gallery. It arrived in perfect condition very quickly and the communication from the sellers was fantastic - letting me know when dispatched and a phone call to say it would be a day later due to the bank holiday. The sculpture was very well packaged and I would use the company again to purchase art. Darren.”

Helpful Report

Posted 4 years ago

“Fantastic service all round”

Helpful Report

Posted 4 years ago

“The Picture Perfect Gallery offered an art book I was after at a competitive price. The book was carefully wrapped and arrived in perfect condition. I would definitely use Perfect Perfect Gallery again”

Helpful Report

Posted 4 years ago

“I would highly recommend Picture Perfect Gallery to anyone looking to purchase a painting. The customer service is exceptional, which is difficult to find these days. I ordered a picture for a retirement gift for a colleague and there was a delay in the picture arriving when required, due to COVID-19. I gave my colleague a print out of the gift to show him that we had got him a retirement gift. Unfortunately, he did not like the picture we had chosen from one of his favourite artists. I called Russell to ask whether anything could be done and to my surprise I was advised that I would be able to change the order for a picture my colleague liked. Russell did not hesitate to assist with my request and even informed me that he could provide a voucher, if my colleague was not sure which picture he wanted. As promised, Russell changed the order and my colleague was able to get the picture he wanted. It very difficult to find a company who provide this level of customer service. Thank you Russell for all your help, it is greatly appreciated.”

Helpful Report

Posted 4 years ago

Hi Sapana, thank you for taking the time on your review and your kind words, it was pleasure being able to help out. Do let us know how the gift giving goes, we are very excited to hear! take care Russell & Jay

Posted 4 years ago

“Great customer service and advice. There was a slight delay in getting item and when prompted did not fob me off but Very honest about real reason and did everything to get Item in time for a birthday. Thank you”

Helpful Report

Posted 4 years ago

“I have been collecting Art for over 4 decades and for the first time ever was forced to shop on line which is how I discovered the wonderful guys at Picture Perfect. Their care, friendliness and (unlike so many franchises) knowledge of the product made the whole experience truly special. They despatched the gift I bought for my Partner in time for her Birthday and when I then saw it being sold for less, they immediately refunded the difference as per the promise on their website. Russell and Jay have been an absolute joy to deal with and even if I was able to go into a Gallery, I will now only buy from one place: Picture Perfect Gallery.”

Helpful Report

Posted 4 years ago

Thank you for your kind words and for being open and honest in your review, glad the pressie went down well, hope to speak to you again, best wishes Russell & Jay

Posted 4 years ago

My Perfect Art is rated 5.0 based on 1,756 reviews