My Perfect Art Reviews

Name: My Perfect Art
Address: Flat 7 Louise Court, Grosvenor Road, Wanstead, London Borough of Redbridge
Rating: 4.98

5.0 Rating 1,757 Reviews

100 %

of reviewers recommend My Perfect Art

Company Reviews

Metrics

Info

5.0

Based on 1,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About My Perfect Art:

www.myperfectart.co.uk

My Perfect Art - (Rus formerly Picture Perfect Gallery) - based in London & Essex, United Kingdom

Established for over 30 years, My Perfect Art (incorp. Classic Designs & the Classic Designs Group) is one of the leading Fine Art Retailers in the UK. We are renowned nationally for the highest level of customer service & after sales & we pride ourselves in finding you the right product at the right price.

We are a well established, family run art gallery business based in the heart of London/Essex & are proud to be one of the UK's largest Online art stores - open for art lovers to come to and enjoy some of their favourite pieces of art, up close & personal

Visit Website

Phone:

020 8530 6900

My Perfect Art 5 star review on 14th September 2024

402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and communication from picture perfect has been excellent. We would most definitely use them again. Picture looks fab on our wall.”

My Perfect Art 5 star review on 12th July 2020

Helpful Report

Posted 4 years ago

Great people to deal, thoroughly charming, thank you for sharing your lovely Henderson Cisz, take care Russell & Jay

Posted 4 years ago

“Very impressed from the moment I picked up the phone to have a chat about a Paul Horton print I had seen on the website, to the moment it arrived and I gave it to my wife for her birthday. There was a minor glitch with delivery (which was NO FAULT of the gallery at all) as Parcelforce misrouted the shipment to the wrong hub initially. Throughout the whole process Russell kept me updated regularly, and even called me on a Sunday evening to give me an update. The delivery arrived safe and sound and all was well. Thanks again! I'm sure I'll be back for more!”

Helpful Report

Posted 4 years ago

“Great personal service from start to finish. I received a personal acknowledgement of my purchase and then confirmation when it had been dispatched (which included a tracking number). Delivery occurred on time and the picture was excellently packaged. Would definitely recommend and will definitely use for future purchases. Thank you Russell and Jay.”

Helpful Report

Posted 4 years ago

“I bought this painting as a birthday present for my husband and we are both really pleased with it. Thing is our 4th sheree valentine Dainesi painting as we are very fond of her work”

Helpful Report

Posted 4 years ago

“It was a great experience buying from Russel and Jay. Lovely picture that arrived on the day it was promised and was really well packaged. I am delighted with my new picture.”

Helpful Report

Posted 4 years ago

“thank you thank you. I ordered an Amy Louise print, and then decided on another Amy Louise print, having two was better than one !! When the prints arrived there was a slight mark on one of the frames/picutre. The service I recevied was excellent from start to finish , the pictures and frames were changed immediately and to my delight the artist sent a personal message. I cannot recommend this company enough - very professional from start to finish . I am delighted with the pictures, so much that I will be ordering another today.”

Helpful Report

Posted 4 years ago

“Ordered a Doug Hyde piece which should have taken 7-10 days for delivery. It was late because of a new release. Russell kept me updated, and when it did arrive (just short of 3 weeks door to door) the gallery not only shipped it next day instead of 2 day - but they also sent it framed (I had paid for mounted only) really pleased with both my print and the service received. Won’t hesitate to return for my future purchases!”

Helpful Report

Posted 4 years ago

“I ordered a Doug Hyde picture from Pictureperfectgallery and had brilliant communication from them all the way from purchase to taking receipt of the picture. This took less time than expected and service was faultless. (And the price was good 😀👍). Would thoroughly recommend”

Helpful Report

Posted 4 years ago

“Absolutely brilliant customer service from Russ and his team. I was initially pensive about purchasing a print and I spoke to Russ on the phone and spoke about my worries. He was understanding and eager to help. By the end of the phone call I was positive I was going to buy the print. However when it arrived I had an issue with the print. It had a scratch on which was not ideal for the price of the print (£522) and I couldn’t stop looking at it. I spoke to Russ about the issue and he immediately ordered me a new one and it was sent within a week, even before I had sent the faulty print back to him he had it shipped to me. He also checked in again with me to make sure I was satisfied with replacement. I absolutely love the print by Hayley Goodhead. It is stunning. I would definitely repurchase from Picture Perfect Gallery just for the excellent customer service, never mind the beautiful art work. Thank you Russ for working so tirelessly to make sure I was happy.”

My Perfect Art 5 star review on 5th July 2020

Helpful Report

Posted 4 years ago

Lovely lady to liase with, very patient with the issue on copy 1 and kindly waited for copy 2 and was totally understanding and lovely to speak with - your picture looks amazing on the cool blue wall! - thank you again, Russell & Jay x

Posted 4 years ago

“Easy to deal with and Russell kept us in the loop with my order and dispatch etc. Really well packaged and delighted with the picture. Would definitely use again :-)”

Helpful Report

Posted 4 years ago

Lovely photos and fits superbly into your beautiful room, thank you again - from Russell & Jay

Posted 4 years ago

“Truly superb service from the Picture Perfect team. Several pictures bought over time, all delivered when promised with great packaging protection. Updates from order to delivery always made - and pricing very fair. So don’t hesitate trusting them as an awesome gallery.”

My Perfect Art 5 star review on 3rd July 2020

Helpful Report

Posted 4 years ago

Hey Richard, Lovely photo and your home looks fab! That brings us so much joy to see it in situ - best wishes Russell & Jay

Posted 4 years ago

“Russel has been great obtaining some mark spains for me over the past year , his profressionalism communication and service was outstanding”

My Perfect Art 5 star review on 2nd July 2020

Helpful Report

Posted 4 years ago

Fantastic customer and fantastic choice in art, this time the amazing artist Mark Spain - many thanks as always Mike - Russell & Jay

Posted 4 years ago

“Picture: Doug Hyde Dream Team - Fantastic picture, love it. Service: Excellent personal service from all with superb attention to detail. The team couldn't do enough to make sure everything was absolutely perfect. A pleasure to buy from and will definitely use again in the future. Thanks guys.”

Helpful Report

Posted 4 years ago

Thank you for the lovely photo and your kind words, hope to speak again, best wishes - Russell & Jay

Posted 4 years ago

“Very quick deliver, packaged very well and nice personal message afterwards to ensure we received the picture and were happy with it. All excellent service”

Helpful Report

Posted 4 years ago

“I ordered a picture from this gallery and it arrived in the time specified. When it came the frame didn’t match the ones I already had by the same artist. I contacted Russ at the gallery and he was so helpful I cannot recommend the company highly enough. He arranged for the picture to be collected and reframed to match the ones I already have. Customer service above and beyond absolutely A** 😁. I will definitely be using them again and singing their praises to all my friends.”

My Perfect Art 5 star review on 30th June 2020

Helpful Report

Posted 4 years ago

“I ordered a Kerry Darlington Piece. Excellent service throughout the transaction and the painting is stunning. Will definitely use Picture Perfect Gallery again!”

Helpful Report

Posted 4 years ago

“It’s the first time I’ve bought a piece of art from a know artist. Jay and Russ couldn’t have been more helpful. Any queries were answered straight away. Pricing was competitive with other sellers. I will happily deal with these guys again 5 star service. Rob”

My Perfect Art 5 star review on 29th June 2020

Helpful Report

Posted 4 years ago

“Fantastic service. So knowledgable. Lovely peopke, great communication. My beautiful Doug Hyde arrived on time, packaged well. Would highly recommend.”

Helpful Report

Posted 4 years ago

“I purchased two pictures both of which were delivered in excellent condition. I've had to mark down as one of the original pictures I originally purchased they called to say it was out of stock, despite being advertised as being instock. I agreed to pay more for another painting by the same artist and had to chase for a copy of the revised order. I then had to chase again for delivery dates, both of which took a little longer than was first expected. I appreciate these are unusual times and they did send me a box of chocolates as an apology, once I had rung and chased. Following this they did send me some update emails about where my purchases were in the system and followed up to make sure I was happy with my purchases.”

Helpful Report

Posted 4 years ago

Thank you Katie for a fair and balanced review and your understanding during these difficult times (for everyone) - I do hope you gain a lot of enjoyment from your new art and hope to speak again soon - Russell

Posted 4 years ago

“Really pleased with the picture that arrived for my wife’s birthday. A little hitch with delivery, with COVID we accept that, but Russell and Jay quickly sorted. I will be buying from these guys again. Excellent service, picture is up already!!!”

My Perfect Art 5 star review on 27th June 2020

Helpful Report

Posted 4 years ago

My Perfect Art is rated 5.0 based on 1,757 reviews