“NEVER RECIEVED WHAT WE ORDERED AND PAID FOR !!!
We paid for 2 boxes of Stixall which were delivered by thier chosen couriers and left outside a locked building on an industrial estate.
Apparently its my fault for being on holiday!!!!”
“Still hasn't arrived after paying for 2-3 working day delivery, will never be using you again and I will be warning others, your company is not for the working person”
“Good prices online , but when i recieved parcel there was more then half of the staff i paid for missing i took pictures send and email to support adress but no answers even after few days so lets see how they deal with it now”
“Ordered 5 tubes of silicone only 4 was inside the package but with 5 nozzles. Called in customer support nobody answered and nobody replied to my email . My first time shopping with MYconsumables hence it will be the last .”
“I called customer services as the offer item had not come through after I had placed the order. I was told that I could only use one discount code even though the second was offered to me by their system. The offer item was a better saving so I asked if I could change the order to have the original offer. I was told that’s going to be complicated so I asked for my order to be canceled so I could re-order, I was told yes that’s fine I would get a refund in a couple of days. Two days later the original order arrived they had not canceled it or changed it to include the better discount.”
Hi Tammy,
I am really sorry about this, I have just checked your tracking and Hermes have lost the parcel. I will contact you privately via email now to arrange a reship tomorrow asap!
Thanks
Mark
