MOMA Reviews

Name: MOMA
Address: MOMA Foods Ltd, 122 Arlington Road, London, London Borough of Camden
Rating: 4.72

4.7 Rating 554 Reviews

93 %

of reviewers recommend MOMA

4.7

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About MOMA:

MOMA was launched from a railway arch in Deptford back in 2006, with our bircher muesli and oat smoothies sold from a converted filing cabinet at Waterloo station. We’ve come along way since then, but we’re still passionate about skilfully crafting the tastiest products from the finest quality jumbo oats, and still based in the same arches where it all began.

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Anonymous

Anonymous // 01/01/2019

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“1st class company to deal with ! Easy to order fast and efficient delivery - and the porridge is best ever !”

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Posted 8 months ago

“Never received the order and received no response to emails sent querying about the non complete order. Hugely dissappointing especially as a first time buyer trying out the milk.”

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Posted 8 months ago

“I’ve tried a lot of oat milk as I need to be “wary of diary”! My biggest challenge was finding something that tasted good in tea, my go-to beverage. This is it. Stop looking anywhere else. Tasty, slightly creamy, organic, British. Job done.”

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Posted 8 months ago

“Superb quality and so tasty”

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Posted 8 months ago

“Delicious and organic and made in the UK! Couldn't be better!”

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Posted 9 months ago

“Great service. You know exactly when they will deliver. Fabulous product”

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Posted 9 months ago

“The delivery time was amazing cant fault the company at all”

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Posted 9 months ago

“Great tasting porridge full of fruit quick and easy to make”

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Posted 9 months ago

“Love Moma porridge, flavours and quality are the best and for a great price. Delivery was fast and free.”

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Posted 9 months ago

“unremarkable”

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Posted 9 months ago

“Amazing products and customer service was outstanding. Can’t imagine using any other brands. Your oat milk is the best.”

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Posted 9 months ago

“Nice alternative milk”

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Posted 9 months ago

“Love it! Speedy delivery and tastes great x”

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Posted 9 months ago

“The product is absolutely fantastic. Prices are competitive with market.”

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Posted 9 months ago

“Hi, I've been drinking MOMA milk since 2021, always loved the product and good service on the website. However my Order #26514 hasn't arrived and I haven't received a refund or any news on why the order hasn't arrived. Not sure what's happened and haven't received a response to my e-mail to 'getintouch@momafoods.co.uk'.”

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Posted 9 months ago

Hi Juliana, Thank you for your review. I am sorry to hear that your email was not answered very quickly. We allow up to 5 working days for replies due to high volumes of customer emails. We do understand that it can be quite frustrating waiting on a reply, and I have brought this to the attention of our team to discuss. Thank you very much for your patience, we have now sent you some replacements. We really appreciate the feedback and if you do have any other queries, please don't hesitate to get in touch. Best wishes, Martha

Posted 9 months ago

“Our favourite oat milks, excellent taste at a good price.”

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Posted 9 months ago

“Love MOMA! It's a new discovery after being set on another oat milk for a few years. This though, is mellower, not as frothy or sweet but balanced and more neutral in my coffee (even prefer in tea now). I like that it's made using British oats in this country so that my carbon footprint is reduced. I also subscribed to 12 cartons every couple of months which will make life easier and mean that there's always some in the pantry!”

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Posted 9 months ago

“I love this instant porridge. It’s quick and easy to make and you can actually see there are oats in it (not like some other brands that look like they just use floor sweepings!) I came to try your brand after a particularly unpleasant experience with another brand’s terrible service and lack of customer care and am very impressed so far! Thumbs up - lovely product and ace service!”

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Posted 9 months ago

“Love Moma porridge. Quick and easy to prepare and tastes how I like it. The website was really easy and delivery was excellent with tracking. 5 stars all the way.”

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Posted 9 months ago

Hi CJ, Thank you so much for your lovely review! It is always so great to hear when people have love for our products. Best wishes, Martha

Posted 9 months ago

“Great British company. Ordered and arrived with surprising ease and efficiency.”

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Posted 9 months ago

MOMA is rated 4.7 based on 554 reviews