Memoria Limited Reviews

Name: Memoria Limited
Address: The Pool House, Stratton Audley, Oxford, Oxfordshire
Rating: 4.93

4.9 Rating 3,311 Reviews

99 %

of reviewers recommend Memoria Limited

Company Reviews

Metrics

Info

4.9

Based on 3,311 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, Although the service went largely well, when we entered the service the incorrect name was being projected. This was quickly resolved, but I think it was poor that the folloowing happened: 1) there was a look to blame others and 2) there was no apology for this error. I would have preferred a frank apology and quick resolution. I didn't care who's fault it was, it just wanted it resolved asap and then to move on with the service.”

Helpful Report

(Memoria North Oxfordshire) - Posted 2 months ago

“Celebrant brilliant Funeral directors fine Memoria, too soon to be asking a bereaved daughter for a review especially as we are still going through an inquest”

Helpful Report

(Memoria Amber Valley) - Posted 4 months ago

“I was very happy with the service. However I can't believe you are asking me to review you today it is in very poor taste .May I suggest you give people at least a week before asking for reviews”

Helpful Report

(Memoria Waveney) - Posted 1 year ago

“The service was good The major problem was the failure of the online streaming service. My family in Australia travelled many miles to be together they were very upset. Also, my wife's oldest friends were gathered together they were extremely disappointed. This caused me a lot of unnecessary distress at a very difficult time. The lack of any compassion from the streaming company or recompense is also upsetting.”

Helpful Report

(Memoria Kirkleatham) - Posted 1 year ago

“Not enough time given to each service and funeral director was pushy and rude to hurry us”

Helpful Report

(Memoria North Hertfordshire) - Posted 2 years ago

“everything was fine except that you spelled my mothers's name wrongly above the coffin. It should have been 'Anne' as on the order of service not 'Ann'”

Helpful Report

(Memoria South Oxfordshire) - Posted 2 years ago

“Chapel attendant forgot to play the last song”

Helpful Report

(Memoria Kirkleatham) - Posted 3 years ago

Carol good evening and thank you for taking the time to leave a review for our Memoria team at Kirkleatham. We take all reviews good and bad very seriously and when there is an issue as there clearly was here, we investigate extensively. For the service you attended, the Funeral Director on the day provided the celebrant who was in total control of the media delivery for the service and chose to omit the final piece of music, possibly as a result of time constraints? You may wish to discuss with the funeral director further we would be happy to provide you with their details. Sincerely

Posted 3 years ago

“I was extremely disappointed to see that of the 2 photographs we submitted for digital display on the wall- one of them was of a complete stranger! This was upsetting and embarrassing. Although put right by yourselves after prompting and apologies were given - it shouldn’t have happened.”

Helpful Report

(Memoria Cardiff And Glamorgan) - Posted 3 years ago

“The service for my brother for which we had done so much preparation was marred because the speakers were not working. Because of the COVID restrictions we had carefully chosen those who could attend the funeral and we were mortified to learn afterwards that 40% of the guests could not hear anything and felt excluded. The occasion cannot be repeated but we feel a contribution to my brother’s chosen charity would be appropriate.”

Helpful Report

(Memoria Cardiff And Glamorgan) - Posted 3 years ago

Memoria Limited is rated 4.9 based on 3,311 reviews