Malay Apparel Reviews

Name: Malay Apparel
Address: Unit 4B, The Bungalow Site Rugby Road, Rochdale, Greater Manchester
Rating: 4.46

4.5 Rating 399 Reviews

86 %

of reviewers recommend Malay Apparel

4.5

Based on 399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Malay Apparel:

Fashion at Affordable Prices | Malay Apparel UK

Visit Website

Phone:

01614083726

Email:

info@malayapparel.co.uk

Location:

Unit 4B, The Bungalow Site Rugby Road, Rochdale
Greater Manchester
OL12 ODZ

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Malay Apparel 5 star review on 10th September 2022

Margaret

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely nightee and wrap delivered quickly.”

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“I have sent an email to yourselves in regards to this item I don't want to go any further until my email has been answere”

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“Very poor quality not happy about the service poor communication after receiving the item .”

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“So I wanted to order a tracksuit for my husband’s birthday and came across Malay Apparel. Ordered next day delivery which cost me a fiver! The item came BUT… THE WRONG SIZE!!!!! SMALL bottoms with an XL top! I contacted them immediately but being a Saturday, I didn’t receive a reply until the Monday. Well all I can say is thank goodness for ASOS. The response that I received from Malay was extremely unprofessional and rude. I told them the problem and the following is their exact response that I have copied and pasted: Hello, Thank you for contacting us. Well, your order was Size Small and we did post the correct item. The size is Small Top and Small Bottom. Could you send me the pictures of the item you received? Thanks Regards, Team MalayApparel.”

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“Arrived on time. Item looks good, bought for my mum for Mother’s Day. 💯 cotton. Item purchased was 3xl but doesn’t look that big so be warned.”

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“Excellent value and good delivery time”

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“Thank you for your service”

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“Good service, swift delivery and nice quality goods. Would buy again.”

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“I will never, ever use Malay Apparel again. I received the incorrect product and when I emailed Malay about it I was treated with absolute disdain. The after sales service is shocking! I have attached the photo you have on your website to show what I ordered as well as a photo to show what I received. Clearly not the same nightie and yet your after sales service told me it was!! I replied that it is absolutely not the same nightie and I said that an acknowledgement from Malay that I was sent the incorrect nightie (or is it that you have false advertising?) together with an apology for the inconvenience caused would go a long way. I was however ignored again and just told to send it back! I had purchased the nightie as a gift to be sent overseas and did not have time to return it and then hope I would be sent the correct item (particularly as Malay refused to acknowledge that it was indeed the incorrect item). I am frankly very surprised that you are still in business with this type of attitude but I suppose you rely on the fact that people are often too busy to do anything about it so just have to accept the poor (or incorrect) product and service.”

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“I ordered 2 pairs of harem pants.They were so nice I ordered 2 more. Only one thing, they could have been a tad longer. Delivery was good too.”

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“Quite good quality and generous size”

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“I purchased 2 nightdresses for my mother and they fit her nicely. She's very pleased with them.”

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“I am thrilled with the nightdresses I recently ordered. They are a good length and so cosy and warm and wash really well. Thank you for such a good product which is as good as the description!”

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“First Class service and one item needed returning which was sorted effortlessly straight away. Cannot fault your service”

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“Easy ordering and on-time delivery. Sadly the fit came up small and I had to return the item as they were out of bigger ones. The return process was very easy and free and I got my money back very quickly. Definitely use them again but go up a couple of sizes.”

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“Items arrived very quick and are great quality”

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“Excellent service delivered on time, very happy with my nightshirt”

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“Amazing product, quick delivery. Warm, cosy. The only thing the lace at front feels uncomfortable against skin. If it was just put over the main fabric would be more comfortable. Other than that very happy!”

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“First time ordering from this company, safe to say, I will definitely be ordering again. Great communication from the start of ordering the items, to receiving them. Good quality goods at good prices, so thank you!!”

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“Its OK, we had holes in the pockets of the jogging bottoms. its feels really soft but not stretchy as a cotton poly blend. It's ok for what is was used for basic use but won't be coming back to use for our Buisness. It's ok for personal use!”

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Malay Apparel is rated 4.5 based on 399 reviews