“I love these shakes and customer service is brilliant.
I have had 2 occasions where the boxes have turned up melted, unfortunately. One call to customer service had it sorted. Sadly I have had to wait for the next weeks delivery, however the way staff have dealt with my issue has been prompt and I will still continue to purchase as the quality, when not melted in transit, is on point! Thank you love struck, you are a hit with my whole family - and a great way to get fruit and veg into my kids (and husband!!!!!)”
Thank you so much for your feedback Natalie - we HATE it equally when there are issues with our 3rd party fulfilment, but hopefully that's a thing of the past and you get a nice frozen box of smoothies next time! Best wishes, LS x
“I received my chocolate milkshake packets and they were all melted. There was no try ice in the box and they were inedible. I called up and I have been given a partial refund and another boxes arrived Thursday.”
Hi Oliver, We're so disappointed for you too! We're always striving to give our customers the best experience so when we are let down by our 3rd party fulfilment partners, it's super frustrating. Hopefully we resolved the issue to your satisfaction but do give us a call if there's anything else we can do to help.
“It is quick, easy to prepare and delicious and healthy. I really enjoy it on my gym days when I blend it with my protein and I am ready to go and have a great work out. 🙂”
“I still can't believe what sheet luck it was that I came across Love Struck, and they're a fairly local company so it's even better that I can support them. The packs contain only the natural fruits and/or vegs listed, with no "nasties" or added sugar just pure natural ingredients that are added to a base liquid of your choice (my preference is apple juice). It's all pure genius and delivery with the dry ice packs that they're packed with, they stay nice and frozen until you can get them into a freezer.
I don't eat much fruit so these packs are a complete life style changer for me. The mixtures are all delicious, I highly recommend all of them!!”
What a wonderful message to read on a Monday morning - it makes getting out of bed feel worthwhile :) (jokes aside, we do love what we do). So glad we were able to help a little bit in the goal of getting more fruit & veg in, and thank you so much for taking the time to write such a helpful review! LS x
“Easy to use website, clear delivery timescale & superb products - love all the veggie options for smoothies l which I mix with apple juice.
They are delicious! Not too sweet but refreshing with a lovely depth of flavour.
Of course they could be made with your own ingredients, but life is busy, so these are far more handy & easily available being in my freezer.”
“Smoothies themselves are really great. That being said we have had two deliveries where the items had fully or partly defrosted so they are having some distribution issues which can be frustrating”
Hi James, We're so sorry about the disappointing deliveries and are working hard with our 3rd party fulfilment partners on a solution. Hopefully you will have had free replacements but if not please do get in touch with our team at hello@love-struck.com.
“Super easy, just take out of freezer, add liquid and there it is, a perfect healthy smoothie with very little work. Super convenient and super tasty. All delivered in an insulated box to keep everything frozen. Can definitely recommend this company.”
“Absolutely “love struck” with these smoothie mixes, especially the Kale Kick 😋 easy to order online, shipped and arrived on time and very well packed too so I’ll definitely be ordering again!”
“Hi Jules,
Bought several smoothie packs to try out, absolutely love the Oat of this world will be buying a few more boxes, great for a quick breakfast in the morning !!”
“Loving the chocolate and salted corn, just enough to take the edge off a sweet craving! Will be buying again and wanting to try some other flavours too!”
“I am obsessed with the kale kick smoothie its so yummy. I found i needed to add a little more coconut water than suggested on the packet. Its so nice to have a convienient (and healthy) green smoothie option that literally takes no effort to make.”
That's so great to hear Rachel, and helpful for our other customers too! We'd rather er on the side of too thick rather than watery, but you're right, sometimes it does take another quick glug of liquid to get to your desired consistency. Thanks again for the review! LS x
