Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.95

5.0 Rating 198 Reviews

99 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 7th October 2024

Tracy C

Lorel Diamonds 5 star review on 11th June 2024

Anonymous

Anonymous // 01/01/2019

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“The entire process, from placing the order to receiving the delivery, was straightforward. I highly recommend Lorel Diamonds. Thank you!!”

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“The ring we bought is even more beautiful than I could have imagined. Great service and quality. I would certainly return for future purchase”

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“Ordering is simple, and the quality is excellent. I've even placed an additional order since this one arrived. I will certainly make future purchases from Lorel Diamonds”

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“Despite my initial nerves about ordering an expensive ring online, the process turned out to be incredibly smooth. The shipping was on time, and the ring exceeded my expectations, appearing even more beautiful than it did in the pictures.”

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“Best decision I have made. Ring was beautiful and arrived ahead of time. Very pleased with the customer service and communication. Would definitely purchase again and recommend to anyone.”

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“The experience felt highly tailored and personalised, especially thanks to Shannon on the customer services team. They instilled confidence in my decision, especially since it was my first time ordering something like this. I wouldn't hesitate to use Lorel again in the future.”

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“Initially, I had some apprehensions about purchasing a ring, but the end result exceeded my expectations. My fiancée adores the ring, and I'm now contemplating ordering our wedding bands from the same place in the future. I must also applaud their overall level of customer service.”

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“The service provided was incredibly helpful, the ring is stunning, and it arrived punctually despite a very tight schedule. I'm delighted and would most definately recommend Lorel Diamonds to anyone in search of an engagement ring. Packaging was impressive too.”

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“Excellent from beginning to end. Prompt service and swift responses to all inquiries, resulting in a flawless ring. Thank you”

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“Top-notch ring with a seamlessly efficient process from design to delivery. The promised timeline of 3 weeks was adhered to. I experienced excellent customer service when I needed to reschedule the delivery date. I wholeheartedly recommend this service.”

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“The ring's quality is truly exceptional. The option to customise the colour and clarity is a great feature that ensures you're getting tyhe best for your budget. The ring was accompanied by the luxury packaging and all the necessary documents. I'm absolutely delighted with my stunning engagement ring. I plan to purchase my wedding ring from them later this year.”

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“I can't find any flaws with Lorel Diamonds. The order was precisely what I had anticipated. I'll definitely consider using their services again in the future.”

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“Absolutely fantastic. My communication with customer service was incredibly helpful, and I successfully selected the ideal engagement ring for my fiancé.”

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“Really happy with ring I purchased for my husband but it did arrive a day later than expected. I know this was no fault of Lorel Diamonds but was still a damper on our special occasion”

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“I bought a bespoke pendant for my daughter's birthday. I was extremely pleased with both the service and the product, and my daughter was even more thrilled with it.”

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“First class all round. I will be back for wedding rings”

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“I am delighted with my wedding ring. The presentation and product were precisely as described online, and I couldn't be happier with the exceptional service I received.”

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“Nice birthday present for myself. The quality of the diamonds in the earrings is much better than you see in the normal high street shops”

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“Simply the best. This is my 3rd order from the company now. Unbeatable price and quality”

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“Ordering was a breeze, swift and hassle-free. When I needed to adjust the delivery date, they handled it seamlessly, ensuring the ring arrived on the newly requested date. This marks my second time ordering a ring from LOrel Diamonds, and their service remains impeccable without a doubt.”

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Lorel Diamonds is rated 5.0 based on 198 reviews