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Kookaburra Sport Reviews

4.7 Rating 309 Reviews
94 %
of reviewers recommend Kookaburra Sport
4.7
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
The shoes were okay the pads not good conditions.
Helpful Report
Posted 3 months ago
Good service, unfortunately shoes too small so reordering now.
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Posted 3 months ago
Yet to use the hockey match balls but ordering and delivery quick.
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Posted 3 months ago
I placed an online order on 24th July 2024 for a black Nexis hockey bag which your website said was in stock. I rang yesterday and the lady has told me in is not in stock and are awaiting delivery next week. I am still waiting and hope the bag is sent through a soon as possible
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Posted 3 months ago
Good Afternoon, thank you for your review. I think there may have been some confusion when you placed your order as all of the new hockey bags on our website are listed as being available to pre order. None are listed in stock as we have not yet received stock. We are expecting delivery next week and will arrange for your order to be shipped as soon as they arrive.
Posted 3 months ago
I had to return the goods as it was the wrong size (my fault) and the service I received was excellent.
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Posted 3 months ago
Good quality ball
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Posted 3 months ago
Dear Shakeel,Thank you so much for taking the time to rate Kookaburra Sport with 4 stars! We truly value your support.
Posted 3 months ago
Can't review the youth 2.1 wicketkeepers gloves because I haven't received them yet (7days) still waiting! No communication about hold up, no tracking information. Assumed going dirct to brand of choice would be better faster etc...never assume aye. Lots of opportunity for improvement with respect to getting their equipment into the hands of their customer base/playing community. Historically have enjoyed their wicketkeeping equipment through Juniors into senior cricket. Look forward to Kookaburra's response and action going forward.
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Posted 3 months ago
Good Morning, I'm sorry to learn there was an issue with your order. I can see from the notes on our system that there was an problem with the delivery - which we could not trace and there assumed as lost in transit. I can also see that our customer service department shipped a duplicate order which has now been delivered to you. We apologise for the inconvenience and hope you are happy with your order. If you have any further concerns please do reach out.
Posted 3 months ago
its good except delivery
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Posted 3 months ago
Dear Gowtham,Thank you so much for your amazing 5-star rating of Kookaburra Sport! We are thrilled to hear that you have had a great experience with our products. Your support means a lot to us. We apologize for any inconvenience caused regarding the delivery. We always strive to provide the best service possible, and we appreciate your feedback.
Posted 3 months ago
Easy to use website, quick delivery
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Posted 4 months ago
Dear Michael,Thank you so much for taking the time to give Kookaburra Sport a 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience.
Posted 3 months ago
Great product. Quick and fuss free delivery
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Posted 4 months ago
Thank you so much, Tud, for giving Kookaburra Sport a fantastic 5-star rating! We really appreciate your kind words and support. It brings us immense joy to know that our product has met your expectations. We pride ourselves on delivering great products with quick and fuss-free delivery. Thank you once again for choosing Kookaburra Sport, and we look forward to serving you in the future!
Posted 3 months ago
Fantastic service - prompt delivery
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Posted 4 months ago
Thank you, Jonathan, for your fantastic 5-star rating of Kookaburra Sport! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We strive to provide excellent service and prompt delivery to all our customers, and we're glad we were able to meet your expectations. Thank you once again, and we look forward to serving you again in the future.
Posted 3 months ago
Great price. Fast delivery.
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Posted 4 months ago
Dear Nicholas,Thank you so much for awarding us a 5-star rating for Kookaburra Sport! We greatly appreciate your positive feedback and are thrilled to learn that you are satisfied with your purchase. Great price. Fast delivery. These words perfectly summarize the level of service we strive to provide. It's fantastic to hear that you found our prices competitive and that your order was delivered promptly. We believe that a seamless buying experience and quality products are essential, and we're delighted that we could meet your expectations. Once again, thank you for choosing Kookaburra Sport and for taking the time to share your positive experience. We hope to have the pleasure of serving you again in the future. e]
Posted 3 months ago
I ordered Cricket trousers for my daughter. They arrived within two days and she is very happy with them!
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Posted 4 months ago
Dear David,Thank you so much for your wonderful 5-star rating of Kookaburra Sport! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are extremely pleased to know that the Cricket trousers you ordered for your daughter arrived within two days. It brings us immense joy to hear that she is very happy with them! Customer satisfaction is one of our top priorities, and such feedback motivates us to continue delivering excellent products and service. Once again, thank you for your kind words and for choosing Kookaburra Sport. We look forward to serving you again in the future! Best regards, [Your Name]
Posted 3 months ago
I think that kookaburra has a wide range of good quality equipment and doesn’t have just one piece of good equipment and then all the rest of the equipment is bad quality.
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Posted 5 months ago
Although initially beimg charged for an item that was not sent, due to being out of stock but not informed at time of ordering, this issue was dealt with swiftly and satisfactorily.
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Posted 5 months ago
Dear Gary,Thank you so much for your fantastic 5-star rating of Kookaburra Sport! We truly appreciate your support and loyalty as a customer. We also want to express our sincere apologies for the inconvenience caused by initially being charged for an item that was out of stock without prior notice. However, we are thrilled to hear that our team swiftly and satisfactorily resolved this issue for you. Your satisfaction is of utmost importance to us, and we are committed to providing exceptional service every step of the way. Once again, we cannot thank you enough for choosing Kookaburra Sport and for your continued trust in our brand. We look forward to serving you with excellence in the future. Warm regards, [Your Name]
Posted 3 months ago
Excellent quality, great prices, easy quick delivery.
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Posted 5 months ago
Dear Jo,Thank you so much for giving Kookaburra Sport a sparkling 5-star rating! Your feedback means the world to us and we are thrilled to hear that you had such a fantastic experience with our products! We completely agree with your remarks about the excellent quality, great prices, and easy quick delivery that we strive to provide to all our valued customers. Your satisfaction is always our top priority, and we feel honored that you recognize the effort we put into crafting top-notch items and ensuring a seamless shopping experience.
Posted 3 months ago
10 days later and the order has not arrived. Item shown as in stock on the website.
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Posted 5 months ago
Dear Evan,Thank you so much for taking the time to provide us with your feedback on your recent experience with Kookaburra Sport. We are incredibly grateful for your input and appreciate your honesty. Firstly, please accept our sincerest apologies for the delay in the delivery of your order. We understand how frustrating it must be for you to have waited 10 days without receiving your item, especially when it was shown as in stock on our website. Our team is currently investigating the issue to identify any underlying problems to prevent similar situations from occurring in the future.
Posted 3 months ago
Great product at a very reasonable price, very quick shipping and great communication throughout, would highly reccomend
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Posted 5 months ago
Dear Adam,Thank you so much for giving Kookaburra Sport a 5-star rating! We greatly appreciate your positive feedback and recommendation. We are delighted to hear that you found our product to be great, and at a reasonable price. We also take pride in our quick shipping and excellent communication throughout the process. Your satisfaction is our top priority, and knowing that you had a great experience with Kookaburra Sport brings us immense joy. We hope to serve you again in the future and provide you with the same level of quality and service. Once again, thank you for your kind words and for choosing Kookaburra Sport. Best regards, [Your Name]
Posted 3 months ago
Excellent service and delivery!
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Posted 5 months ago
Dear Samantha,Thank you so much for your phenomenal 5-star rating of Kookaburra Sport! We are absolutely thrilled to hear that you had such a wonderful experience with us.
Posted 3 months ago
Very good service and quick delivery. Quick reaction time from customer support.
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Posted 5 months ago
Dear Lesley,Thank you so much for awarding Kookaburra Sport with a stellar 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you enjoyed our products. Your satisfaction is our top priority, and we are delighted that you found our service to be very good, with quick delivery and prompt customer support.
Posted 3 months ago
Kookaburra Sport is rated 4.7 based on 309 reviews