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Kookaburra Sport Reviews

4.7 Rating 309 Reviews
94 %
of reviewers recommend Kookaburra Sport
4.7
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
Kookaburra have been a great brand and have supplied myself with top notch service throughout the winter and have supplied me with great quality equipment as well
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Posted 6 months ago
Dear Freddie,Thank you so much for your fantastic 5-star rating of Kookaburra Sport! We truly appreciate your support and are thrilled to hear that you have had a great experience with our brand. I
Posted 6 months ago
The cricket balls that I ordered were all very good, but it was unfortunate that the stancebeam striker I ordered came with a faulty charger. I am being sent a new one but I did need it by a certain date which is why it was particularly unfortunate
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Posted 7 months ago
I ordered some batting pads for my son as a Birthday present. They arrived in time for his Birthday today and will be a new feature in this new cricket season. Thanks for prompt service and delivery.
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Posted 7 months ago
Dear Karen,Thank you so much for giving Kookaburra Sport a five-star rating! We are thrilled to hear that you were satisfied with our service and delivery. We're delighted to have been a part of your son's special day by delivering the batting pads in time for his Birthday. We hope that they become an exciting addition to his cricket season and enhance his performance on the field.
Posted 6 months ago
Great siplme ordering process at reasonable prices.
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Posted 7 months ago
Thank you so much, Brian, for your fantastic 5-star rating of Kookaburra Sport! We truly appreciate your support and positive feedback.
Posted 6 months ago
Great shirt the material is great. Fast delivery. Thanks.
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Posted 7 months ago
The customer service was absolutely first class. I ordered a bat online, stipulating a maximum weight and the team came straight back to me, offering me a different (better) bat in the weight category I wanted. The bat was then delivered the next day.
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Posted 7 months ago
Dear James, Thank you so much for taking the time to give Kookaburra Sport a 5-star rating! We truly appreciate your support and are delighted to hear that you had such a positive experience. We are thrilled to know that you found our customer service to be absolutely first class. It's rewarding to hear that our team was able to provide you with a better bat in the weight category you desired promptly. We strive to go above and beyond to meet our customers' needs, and we are glad we could exceed your expectations. Once again, thank you for choosing Kookaburra Sport, and we hope to serve you again in the future.
Posted 6 months ago
Great quality products and delivered promptly
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Posted 7 months ago
Very good product
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Posted 7 months ago
goods arrived as expected and packaged well
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Posted 7 months ago
Very good, easy website & fast delivery.
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Posted 7 months ago
Just give give kookaburra a good response as as I ordered a hockey stick but it was was not right size I emailed that night and it was sorted right away great service
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Posted 7 months ago
Excellent products.
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Posted 7 months ago
delivered promtly
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Posted 8 months ago
Good collection. Could find what I wanted easily
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Posted 8 months ago
Great, easy to use
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Posted 8 months ago
I had a slight problem with the quality control of a pair of cricket boots. I told Kookaburra, who offered a full refund. But I said no, it's not that serious. So they refunded part of the price, promptly and courteously....nicely dealt with.
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Posted 8 months ago
Hi Carol, I have looked into this for you. I can see you emailed on the evening of 13th of March to report the issue with the shoes. We responded the next day to apologize and we sent you a prepaid returns label. We received a response back to confirm you had decided to keep the shoes and you requested a discount. This request was then passed to our Sales Team to look into for you and I can see that a partial refund is being processed for you. I will email you directly regarding this.
Posted 7 months ago
Hi Carol,Thank you so much for your fantastic 4-star rating of Kookaburra Sport! We truly appreciate your support and it means a lot to us. We pride ourselves on providing excellent service and promptly addressing any concerns that our valued customers may have. It's great to know that we were able to resolve the issue to your satisfaction, ensuring a smooth and courteous refund process. Your feedback is invaluable to us as it helps us to continuously improve and deliver the best possible experience to our customers. We hope to serve you again in the future and provide you with top-notch products and service. Thanks again for choosing Kookaburra Sport! Best regards, The Kookaburra Sport Team
Posted 7 months ago
Hi, The items purchased were good and quick delivery.
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Posted 8 months ago
Very good customer service.
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Posted 8 months ago
Absolutely brilliant service
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Posted 8 months ago
Nice website, easy to navigate and use.
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Posted 8 months ago
Kookaburra Sport is rated 4.7 based on 309 reviews