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Kookaburra Sport Reviews

4.7 Rating 309 Reviews
94 %
of reviewers recommend Kookaburra Sport
4.7
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Anonymous
Anonymous  // 01/01/2019
I use this site through my grandson luv it, thank u
Helpful Report
Posted 10 months ago
Thank you so much Jan for your kind 5-star rating of Kookaburra Sport! We really appreciate your positive feedback and are so glad you are enjoying our site through your grandson. Thank you for your recommendation!
Posted 10 months ago
Excellent products, quick delivery and a champion in supporting cricketers.
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Posted 10 months ago
Thank you so much, Matt, for your 5 star rating of Kookaburra Sport! We are so proud of our excellent products, quick delivery and champion in supporting cricketers. We truly appreciate your support!
Posted 10 months ago
Item as expected, fast delivery.
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Posted 10 months ago
Thank you Jennifer for giving Kookaburra Sport a 5 star rating! We appreciate your feedback; we're glad that the item was as expected and that the delivery was fast.
Posted 10 months ago
I’m so pleased that I received my cricket mad grandson’s sports bag in time for Christmas. He thought he might have to wait until maybe May. Thank you so much. Have a great Christmas and a prosperous 2024.
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Posted 10 months ago
Thank you for taking the time to share your excellent review of Kookaburra Sport! We're so glad to hear that your grandson's bag arrived in time for Christmas - that was definitely our goal! We sincerely appreciate your kind words and we hope you have a wonderful holiday season. Wishing you a joyous and prosperous 2024 as well!
Posted 10 months ago
The gloves are great (as is the bat grip) but you've sent two complete pairs of gloves, not just a RH glove and a LH glove. What do you want / want me to do about that please?
Helpful Report
Posted 11 months ago
Good Morning Mrs Foot, thank you for your 5 star review. I had a look at your order and I can see that you order a pair of left hand gloves, plus a pair of right hand gloves. I think there has been some confusion when placing your order with us as our gloves do come in pairs - if a player is a right handed batter they would use right handed gloves, if they bat left handed they would use left handed gloves. You can of course return the gloves which aren't required. Just follow our returns process via the website. I hope this helps and wish you a Merry Christmas.
Posted 10 months ago
Excellent service - fast delivery on time.
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Posted 11 months ago
Thank you so much for your 5 star rating of Kookaburra Sport! We are thrilled to have provided you with excellent service and fast delivery on time. We aim to please and are so glad you are happy with our services!
Posted 10 months ago
Horrific service. They will let you order products that are out of stock and not provide any explanation unless you chase them. I would recommend you shop elsewhere. Now been waiting 3 weeks for my order.
Helpful Report
Posted 11 months ago
I'm sorry to learn you experienced issues when ordering with us. I have spoken to our team and they advise that you pre-ordered a new product which had not yet arrived into stock. We do clearly mark products as pre-order on our website so this would have been displayed however I'm sorry there seems to have been some confusion when placing your order.
Posted 10 months ago
Very straightforward ordering process, and prompt delivery service as advised . Highly recommend
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Posted 11 months ago
Thank you so much for giving Kookaburra Sport a 5 star rating! We appreciate your kind words. We take pride in our very straightforward ordering process and prompt delivery service. We are so glad we could exceed your expectations. Thank you for your support!
Posted 10 months ago
Always been excellent quality.
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Posted 11 months ago
Thank you for your 5 star rating! We're glad you've had an excellent experience with Kookaburra Sport; we always strive to provide the highest quality products and services. We appreciate your review!
Posted 10 months ago
Good service with no issues.
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Posted 11 months ago
Thank you for your 5 star rating of Kookaburra Sport! We greatly appreciate your positive feedback and are glad to hear that there were no issues with our service. Thank you for your support!
Posted 10 months ago
Good value and solid equipment. Regular customer of the brand, says it all.
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Posted 11 months ago
Thank you so much Chris for your glowing 5 star rating of Kookaburra Sport! We appreciate your feedback on our good value and solid equipment. We are so glad you are a loyal customer of our brand and are always here to answer any questions or provide any assistance you may need.
Posted 10 months ago
quick, efficient service - items well packaged
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Posted 11 months ago
Thanks for the 5 star rating of Kookaburra Sport. We are always glad to hear that our customers appreciate our quick and efficient service and that our items are well packaged.
Posted 10 months ago
Clear information on website, including sizing. Good price and delivery. The cricket gloves are a present for my grandson and I am sure he will be delighted!
Helpful Report
Posted 11 months ago
Thanks for taking the time to review Kookaburra Sport, Rita! We appreciate you giving us 5 stars for the website’s clear information on sizing, good prices, and fast delivery! We’re glad you found the perfect cricket gloves as a gift for your grandson and we’re sure he will be delighted. Thank you again for your support!
Posted 10 months ago
Great quality gloves but they weren't exactly what I was looking for. Good customer service and prompt refund.
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Posted 11 months ago
Thank you Kathryn for the 5 star rating for Kookaburra Sport! We are thrilled that you were satisfied with our customer service and prompt refund, even though the gloves weren't quite what you were looking for. We appreciate your support and we're glad that you appreciate our focus on providing great quality sportswear!
Posted 10 months ago
Very good service, very good delivery
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Posted 11 months ago
Thank you so much for the 5 star rating Owen! We appreciate you taking the time to share your experience with us. We're glad to hear that you enjoyed our very good service and very good delivery!
Posted 10 months ago
Easy ordering and timely delivery.
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Posted 1 year ago
Advice very good and delighted with the swift delivery of a new stick for my talented grandson
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Posted 1 year ago
Thank you so much for the wonderful 5 star rating of Kookaburra Sport! Thank you for your kind words and we look forward to helping you with any further queries in the future.
Posted 10 months ago
I placed an order for a hockey stick bag on the 1.11.23 and I’m still waiting for it to arrive 9.11.23. According to my account the bag has not been dispatched.
Helpful Report
Posted 1 year ago
Hi Scott Thank you for submitting a review. I have investigated what happened here and I can see that we had a systems issue around that time which seems to have prevented your order being processed through for fulfilment. I have asked for your order to be shipped immediately and we will also be including a complementary free product as a gesture of our goodwill. We apologise for the delay and inconvenience.
Posted 10 months ago
I waited for this kaduna bat for almost 1year ,finally I received, iam a big fan of kookaburra
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Posted 1 year ago
Thank you so much for your 5-star rating of Kookaburra Sport! We're so glad you waited for this Kahuna bat and are now a big fan. We appreciate your support.
Posted 10 months ago
I got my balls in swift time. They are the proper standard.
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Posted 1 year ago
Thank you very much for your 5 star rating of Kookaburra Sport – it's much appreciated! I'm glad to hear that you got your balls in swift time
Posted 10 months ago
Kookaburra Sport is rated 4.7 based on 309 reviews