Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 435 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Bought a magnum cover. Fits perfectly and was delivered quickly”

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Posted 2 years ago

Hi Marion, thank you for your order and for your feedback. We always aim for great products and efficient delivery, so it is great to hear your thoughts. We look forward to hearing from you again in the future.

Posted 2 years ago

“Top seller would well recommend 👍”

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Posted 2 years ago

Hi Terence, thank you for your order and for your feedback. We aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Product arrived when it said it would and exactly as shown on the website. 👌🏻🥳”

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Posted 2 years ago

Hi Mark, thank you for your order and for your feedback. We're thrilled to hear your thoughts on our service. We look forward to hearing from you again soon.

Posted 2 years ago

“Best price, quick delivery easy purchase”

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Posted 2 years ago

Hi Andy, thank you for your order and for your feedback. We're glad to hear your thoughts on our website and our service, as we aim for great prices and great products! We look forward to hearing from you again soon.

Posted 2 years ago

“Let down by late delivery from the courier.”

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Posted 2 years ago

Hi Joseph, thank you for your order and for your feedback. We do often struggle with our couriers this time of the year, due to the demand they are under. Please accept our apologies for the delay.

Posted 2 years ago

“Item required was in stock. Order placed and despatched immediately arriving when requested. Great service, kept informed throughout by both Kingfisher Direct and courier”

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Posted 2 years ago

Hi Paul, thank you for your order and for your feedback. We always aim for quick and transparent delivery, so it is great to hear about your experience with us. We look forward to hearing from you again soon.

Posted 2 years ago

“A good range of workplace products at competitive prices. I will certainly order from them again”

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Posted 2 years ago

Hi Richard, thank you for your order and for your feedback. We aim for great prices and great industrial products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Only received part of my order and the half i did receive took longer than stated. What i did receive is of good quality.”

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Posted 2 years ago

“Products arrived as ordered in tip to condition. Notified of despatch for both orders with 2-3 days lead time, I appreciate that Royal Mail have been striking, but the tracking link didn’t work, the second order I had an email to say it had been delayed, again the tracking link didn’t work, but the courier on the day did phone to confirm delivery details.”

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Posted 2 years ago

Hi Mike, thank you for your order and for your feedback. I have passed this onto our warehouse team as well as our order processing team to see if this is an issue on our end. Thank you for bringing this to our attention, and apologies for those broken tracking links. We look forward to hearing from you again in the future.

Posted 2 years ago

“easy to order good products”

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Posted 2 years ago

Hi Andrew, thank you for your order and for your feedback. We try to make ordering online as easy as possible, to cut out the hassle of shopping online! We look forward to hearing from you again soon.

Posted 2 years ago

“Quick delivery thank you”

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Posted 2 years ago

Hi Etienne, thank you for your order and for your feedback. We keep our drums in high stock, so we can offer speedy delivery. We look forward to hearing from you again soon.

Posted 2 years ago

“My order was not delivered to me ! And I can't find a section on your site that didn't deliver the product in support !”

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Posted 2 years ago

Hi Andrei, your order confirmation should have been emailed to you along with tracking. I've double-checked this for you and can see that your order was dispatched the following working day with Royal Mail. However, due to their strike actions, I can see that this been delayed. Whilst this is sadly out of our control, please accept our apologies for this delay. However, your order should be delivered soon within the next few working days. Your tracking number is JD424042880GB. You can track this on Royal Mail's website - https://www.royalmail.com/track-your-item#/ If you do have any concerns, please contact our team at 01777 858009 or email in at info@kingfisherdirect.co.uk.

Posted 2 years ago

“My boxes arrived on time and they packed well. Just what I needed, a nice size. Looking at ordering some more.”

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Posted 2 years ago

Hi Steve, thank you for your order and for your feedback. We're glad to hear that those boxes were just what you were after. We have plenty in stock, so you can expect delivery of your next lot just as quick. We look forward to hearing from you again soon.

Posted 2 years ago

“Easy to navigate website, easy to order and prompt delivery. Item was good value, well packaged and on the face of it works really well Await the remaining part of the package - assuming that arrives as scheduled will happily do business again”

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Posted 2 years ago

Hi Christopher, thank you for your order and for your feedback. We always aim for efficient service and great products, so hearing your feedback is excellent. I can see that the remainder of your order is being dispatched directly from our supplier, so a member of our team should be in contact to confirm a delivery date. We hope to hear from you again soon.

Posted 2 years ago

“Professional and efficient. Great product at a good price.”

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Posted 2 years ago

Hi Paul, thank you for your order and for your feedback. We strive for excellent service and great value, so we are thrilled to hear your thoughts. We look forward to hearing from you again in the future.

Posted 2 years ago

“I ordered the 25 litre water containers, the price was very reasonable and despatch time was good. My only issue was the box they came in wasn't that sturdy and the delivery company had given it a bit of a battering, but the containers weren't damaged.”

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Posted 2 years ago

Hi Rosemarie, thank you for your order and for your feedback. I have passed your feedback onto our warehouse team for them to look into. However, we're glad to hear that these containers were just what you needed. We hope to hear from you again soon.

Posted 2 years ago

“Very pleased with my purchase. Ordering was easy and delivery slick. Only observation was that it arrived before the Email telling me it had been dispatched.”

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Posted 2 years ago

Hi Richard, thank you for your order and for your feedback. We're glad to hear that your order was received so quickly. However, it sounds as if there has been a problem with our automated order updates. I will pass this to our IT and warehouse team to look into. Please accept apologies for the confusion!

Posted 2 years ago

“Very efficient service 🙌🏾. I’m more than satisfied with their services.”

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Posted 2 years ago

Hi Vandoline, thank you for your order and for your feedback. We aim for great service and great efficiency, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon!

Posted 2 years ago

“Professional no nonsense..rapid delivey will use in future”

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Posted 2 years ago

Hi Gary, thank you for your order and for your feedback. We aim to be as helpful and transparent as possible – as we know what a hassle ordering online can sometimes be! So it is great to hear about your experience with us. We look forward to hearing from you again soon.

Posted 2 years ago

“Very professional, efficient business, good quality items at reasonable prices. Would definitely recommend!”

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Posted 2 years ago

Hi Steve, thank you for your order and for your feedback. We aim for great service and great products, so it is brilliant to hear about your experience with us! We look forward to hearing from you again soon.

Posted 2 years ago

Kingfisher Direct is rated 4.7 based on 435 reviews