Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 422 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, works well for my needs therefore I have ordered another....”

Helpful Report

Posted 2 years ago

Hi H, thank you for your order and for your feedback. We're glad to hear that our portable tool box organiser has impressed – as we're quite fond of them as well! We look forward to hearing from you again in the future.

Posted 2 years ago

“😁 Ordered a 60Ltr plastic barrel and received it within a couple of days. The service and delivery was excellent. The product looks exactly what I need to make a cyclone vacume system for my YouTube workshop. As soon as it is made a video will be available @frankslittleworkshop . First look at the product looks great 😁👍”

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Posted 2 years ago

Hi Francis, thank you for your order and for your feedback. We always aim for excellent service and great products, so we're glad to hear your thoughts. We'll keep an eye out for your video, as we always find it so interesting how these drums end up being used. We look forward to hearing from you again in the future. Enjoy your project!

Posted 2 years ago

“It's a very good storge box”

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Posted 2 years ago

Hi Shahzadi, thank you for your order and for your feedback. Our stackable multi-purpose containers are indeed very useful. We look forward to hearing from you again soon.

Posted 2 years ago

“Easy to use and I received my parcel within expected time limit. Which made me very happy as it was my first time using them.”

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Posted 2 years ago

Hi Fredy, thank you for your order and for your feedback. We always aim for efficiency and ease of use, as we know how much of a hassle shopping online can be. So it is great to hear about your experience with us. We look forward to hearing from you again in the future.

Posted 2 years ago

“A very efficient service was provided including the carrier. Not connecting the product until the new year but if it us anything like the service so far, l don't see a problem.”

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Posted 2 years ago

Hi Mike, thank you for your order and for your feedback. We're glad to hear your thoughts on your experience with us – as we always aim for great service. We look forward to hearing from you again soon.

Posted 2 years ago

“Quick and friendly service”

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Posted 2 years ago

Hi Lisa, thank you for your order and for your feedback. We aim for great service, so we're glad to hear we've ticked that box for you! We look forward to hearing from you again soon.

Posted 2 years ago

“Bought a magnum cover. Fits perfectly and was delivered quickly”

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Posted 2 years ago

Hi Marion, thank you for your order and for your feedback. We always aim for great products and efficient delivery, so it is great to hear your thoughts. We look forward to hearing from you again in the future.

Posted 2 years ago

“Top seller would well recommend 👍”

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Posted 2 years ago

Hi Terence, thank you for your order and for your feedback. We aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Product arrived when it said it would and exactly as shown on the website. 👌🏻🥳”

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Posted 2 years ago

Hi Mark, thank you for your order and for your feedback. We're thrilled to hear your thoughts on our service. We look forward to hearing from you again soon.

Posted 2 years ago

“Best price, quick delivery easy purchase”

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Posted 2 years ago

Hi Andy, thank you for your order and for your feedback. We're glad to hear your thoughts on our website and our service, as we aim for great prices and great products! We look forward to hearing from you again soon.

Posted 2 years ago

“Let down by late delivery from the courier.”

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Posted 2 years ago

Hi Joseph, thank you for your order and for your feedback. We do often struggle with our couriers this time of the year, due to the demand they are under. Please accept our apologies for the delay.

Posted 2 years ago

“Item required was in stock. Order placed and despatched immediately arriving when requested. Great service, kept informed throughout by both Kingfisher Direct and courier”

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Posted 2 years ago

Hi Paul, thank you for your order and for your feedback. We always aim for quick and transparent delivery, so it is great to hear about your experience with us. We look forward to hearing from you again soon.

Posted 2 years ago

“A good range of workplace products at competitive prices. I will certainly order from them again”

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Posted 2 years ago

Hi Richard, thank you for your order and for your feedback. We aim for great prices and great industrial products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Only received part of my order and the half i did receive took longer than stated. What i did receive is of good quality.”

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Posted 2 years ago

“Products arrived as ordered in tip to condition. Notified of despatch for both orders with 2-3 days lead time, I appreciate that Royal Mail have been striking, but the tracking link didn’t work, the second order I had an email to say it had been delayed, again the tracking link didn’t work, but the courier on the day did phone to confirm delivery details.”

Helpful Report

Posted 2 years ago

Hi Mike, thank you for your order and for your feedback. I have passed this onto our warehouse team as well as our order processing team to see if this is an issue on our end. Thank you for bringing this to our attention, and apologies for those broken tracking links. We look forward to hearing from you again in the future.

Posted 2 years ago

“easy to order good products”

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Posted 2 years ago

Hi Andrew, thank you for your order and for your feedback. We try to make ordering online as easy as possible, to cut out the hassle of shopping online! We look forward to hearing from you again soon.

Posted 2 years ago

“Quick delivery thank you”

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Posted 2 years ago

Hi Etienne, thank you for your order and for your feedback. We keep our drums in high stock, so we can offer speedy delivery. We look forward to hearing from you again soon.

Posted 2 years ago

“My order was not delivered to me ! And I can't find a section on your site that didn't deliver the product in support !”

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Posted 2 years ago

Hi Andrei, your order confirmation should have been emailed to you along with tracking. I've double-checked this for you and can see that your order was dispatched the following working day with Royal Mail. However, due to their strike actions, I can see that this been delayed. Whilst this is sadly out of our control, please accept our apologies for this delay. However, your order should be delivered soon within the next few working days. Your tracking number is JD424042880GB. You can track this on Royal Mail's website - https://www.royalmail.com/track-your-item#/ If you do have any concerns, please contact our team at 01777 858009 or email in at info@kingfisherdirect.co.uk.

Posted 2 years ago

“My boxes arrived on time and they packed well. Just what I needed, a nice size. Looking at ordering some more.”

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Posted 2 years ago

Hi Steve, thank you for your order and for your feedback. We're glad to hear that those boxes were just what you were after. We have plenty in stock, so you can expect delivery of your next lot just as quick. We look forward to hearing from you again soon.

Posted 2 years ago

“Easy to navigate website, easy to order and prompt delivery. Item was good value, well packaged and on the face of it works really well Await the remaining part of the package - assuming that arrives as scheduled will happily do business again”

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Posted 2 years ago

Hi Christopher, thank you for your order and for your feedback. We always aim for efficient service and great products, so hearing your feedback is excellent. I can see that the remainder of your order is being dispatched directly from our supplier, so a member of our team should be in contact to confirm a delivery date. We hope to hear from you again soon.

Posted 2 years ago

Kingfisher Direct is rated 4.7 based on 422 reviews