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Kingfisher Direct Reviews

4.7 Rating 422 Reviews
93 %
of reviewers recommend Kingfisher Direct
4.7
Based on 422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kingfisher Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Good quality product and prompt delivery
Helpful Report
Posted 1 year ago
Hi David, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Excellent ordering, confirmation and delivery service. Very impressed and would highly recommend Kingfisher to other " amateur" buyers.
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Posted 1 year ago
Hi Robert, thank you for your order and for your feedback. We always aim for excellent service, so it is great to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Good service. Good products. Thank you
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Posted 1 year ago
Hi Lukasz, thank you for your order and for your feedback. We always aim for great service and great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Easy to use website Good product Great delivery will use again
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Posted 1 year ago
Hi Jennie, thank you for your order and for your feedback. We try to make shopping with us as easy as possible, as we know shopping online can sometimes be a hassle. We look forward to hearing from you again soon.
Posted 1 year ago
Excellent fast service*****
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Posted 1 year ago
Hi Dave, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
No fuss purchase and delivered promptly. Will certainly use Kingfisher again.
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Posted 1 year ago
Hi Elizabeth, thank you for your order and for your feedback. We try to make shopping with us as quick and easy as possible, as we know shopping online can sometimes be a hassle! We look forward to hearing from you again soon.
Posted 1 year ago
Quick delivery! Exactly what we wanted!
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Posted 1 year ago
Hi Kay, thank you for your order and for your feedback. We always aim for great service and great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Hi guys Great service , ordered 6 mortar tubs and received them within 48 hrs. Professional and polite staff 👍🏻 Director JFC
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Posted 1 year ago
Hi John, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon!
Posted 1 year ago
Excellent service quick delivery will definitely deal with them again
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Posted 1 year ago
Hi Will, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
quality item arrived quickly
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Posted 1 year ago
Hi Laura, thank you for your order and for your feedback. We always push for great items and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Great customer service.
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Posted 1 year ago
Hi Angela, thank you for your order and for your feedback. We always aim for great customer service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
First time using Kingfisher Direct but won't be the last. Needed some kit for a job and the estimated delivery date would have been fine, but it all arrived sooner so could not be happier.
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Posted 1 year ago
Hi Kevin, thank you for your order and for your feedback. We always aim for great service and will always dispatch early if we're given the chance! We look forward to hearing from you again soon.
Posted 1 year ago
Item I ordered was out of stock, the communication was brilliant and a replacement was swiftly dispatched!
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Posted 1 year ago
Hi Daniel, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your thoughts. We're glad to hear that your replacement was just as good, and look forward to hearing from you again soon.
Posted 1 year ago
Brilliant product.just took weeks longer for it to arrive.
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Posted 1 year ago
Hi Stuart, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. Our manufacturers are sadly unable to keep up with demand for mortar tubs currently, however, we are glad to hear that the product itself is brilliant. We look forward to hearing from you again soon.
Posted 1 year ago
Satisfied with item
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Posted 1 year ago
Hi Foday, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
The process was easy. Online order. It arrived within two working days as stated. Happy with the product.
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Posted 1 year ago
Hi Michelle, thank you for your order and for your feedback. We always try to make shopping with us a smooth and easy experience, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Really happy with the service, and the item I purchased from you, thanks
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Posted 1 year ago
Hi Christopher, thank you for your order and for your feedback. We look forward to hearing from you again soon!
Posted 1 year ago
Item exactly as described. Delivery prompt.
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Posted 1 year ago
Hi Karina, thank you for your order and for your feedback. We're glad to hear that your item was exactly what you needed. We look forward to hearing from you again soon.
Posted 1 year ago
Web site inefficient and no functional connectivity to other business activities such as accounts processing. Deficiencies resulted in my making a duplicate payment for the item processed which to their credit they identified promptly and stated that a refund of the 2nd payment would be made. 17 days later no sign of the refund. The ordered goods were received promptly.
Helpful Report
Posted 1 year ago
Hi Jeffrey, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your refund. Our accounts team are looking into this for you now, and you should be able to expect your refund within the next few days. If you have any further problems, please do not hesitate to contact us directly, so we can help as soon as possible. Tel: 01777 858009 – Email: info@kingfisherdirect.co.uk
Posted 1 year ago
They where very good to deal with and very fast the product i got was in good condition and ideal for wot i needed for i wood recommended them.
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Posted 1 year ago
Hi David, thank you for your order and for your feedback. We always try to offer great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Posted 1 year ago
Kingfisher Direct is rated 4.7 based on 422 reviews