Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.68

4.7 Rating 449 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“A brilliant service. The items were competitively priced and delivered promptly in perfect condition.”

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Posted 1 year ago

Hi Alison, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Arrived promptly and I’m highly impressed”

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Posted 1 year ago

Hi Kevin, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“A good value product and delivered quickly. Excellent”

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Posted 1 year ago

Hi Eric, thank you for your order and for your feedback. We always aim for great products at great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Helpful on the phone,quick delivery n really well priced products.”

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Posted 1 year ago

Hi Donita, thank you for your order and for your feedback. We always aim for great value and great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“I purchased 4 reconditioned 600 litre IBC tanks from Kingfisher and I was very pleased with the price. I received a small discount on the delivery charge when purchasing 4, although I thought the delivery charge was a little high, I was pleased with the overall price so I'm not complaining. The delivery took 2 days and the driver even helped unload to my back garden. So, overall, very pleased and would definitely recommend them.”

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Posted 1 year ago

Hi Stuart, thank you for your order and for your feedback. We're thrilled to hear about your experience with us, as we always aim for great service and great products. We look forward to hearing from you again in the future.

Posted 1 year ago

“Quick and easy transaction. Will use Kingfisher again.”

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Posted 1 year ago

Hi Owen, thank you for your order and for your feedback. We try to make shopping with us as easy as possible, so it is great to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“Very fast service ie delivery the very next day.”

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Posted 1 year ago

Hi Richard, thank you for your order and for your feedback. We always aim for quick and helpful service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very prompt and efficient service.”

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Posted 1 year ago

Hi Geoff, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“I have not received my delivery yet”

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Posted 1 year ago

Hi Golam, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. Our customer service team are investigating the delay in receiving your order and should be in touch today with an update for you.

Posted 1 year ago

“Product delivered quickly and as described. A missing part was located and dispatched next day. Can't fault the whole experience.”

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Posted 1 year ago

Hi Rosie, thank you for your order and for your feedback. We always aim for great service, so we're always happy to correct our mistakes as quickly as possible. We're glad to hear about your experience and look forward to hearing from you again soon.

Posted 1 year ago

“Very easy to order via the website. The re-conditioned IBC we received was in great condition. The only slight niggle was that the request to review arrived before the product, as the 3 to 5 working day delivery turned out to be 7 working days. Now all we need is some rain to fill it up.”

Helpful Report

Posted 1 year ago

Hi Steven, thank you for your order and for your feedback. We try to make shopping with us as simple and always aim for great products. We're sorry to hear about the delay in receiving your order and have passed your feedback to our hauliers for them to advise as to the delay. We look forward to an opportunity to make this delay up to you.

Posted 1 year ago

“Very speedy delivery. Racking is strong and ideal for garden shed. Assembly instructions were rather small and a little hard to decipher at first, but once we'd figured them out, it was quite straightforward.”

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Posted 1 year ago

Hi Dorothy, thank you for your order and for your feedback. We always aim for great service and great products, so it is great to hear your thoughts. We shall pass your feedback onto our manufacturer for them to take another look at the instructions. We look forward to hearing from you again in the future.

Posted 1 year ago

“Very good service, can't be faulted.”

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Posted 1 year ago

Hi Trevor, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent fast, professional service”

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Posted 1 year ago

Hi Marion, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again in the future.

Posted 1 year ago

“Already rung In to complain. Two items both damaged badly. Packaging was good so they must have been chucked around by delivery firm, assuming they were not packed already damaged.”

Helpful Report

Posted 1 year ago

Hi Julie, thank you for your order and for your feedback. Please accept our apologies for this issue. Our sales & development manager Eric shall be in contact to discuss how best we can make this up to you. We look forward to finding a way to righting this for you as soon as possible.

Posted 1 year ago

“Delivered pallet truck as ordered… a few scratches but quite minor! All works, good value wood definitely use again!”

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Posted 1 year ago

Hi Nigel, thank you for your order and for your feedback. We're glad to hear your thoughts, and that your pallet truck did not disappoint. We look forward to hearing from you again in the future.

Posted 1 year ago

“Great service and communication. Highly recommend.”

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Posted 1 year ago

Hi Chris, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Storage bins good quality very strong . Delivery fast . Thankyou”

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Posted 1 year ago

Hi Ann, thank you for your order and for your feedback. We always aim for great service and great products, so we're thrilled to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Looked at many sites for mortar tubs and these came out the most reasonable for what I wanted. Great quality and very speedy delivery. Very happy and will definitely use again. Highly recommended 👌”

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Posted 1 year ago

Hi Stephen, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“Exactly what I ordered and delivered when they said it would be - what more do you want!”

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Posted 1 year ago

Hi Simon, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 449 reviews