Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.68

4.7 Rating 447 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick hassle free service, great quality product”

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Posted 1 year ago

Hi James, thank you for your order and for your feedback. We always aim for great service and great quality, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very good service will use again.”

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Posted 1 year ago

“Order came quickly and well packed”

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Posted 1 year ago

“Just as ordered, prompt delivery”

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Posted 1 year ago

“The process of ordering through to delivery of the items met with no issues and I was informed by e-mail of each stage of the delivery tracking and received an invoice as well. The process from start to finish was easy and efficient. Bryan Lawe Rutland County Council”

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Posted 1 year ago

“Excellent quality and reasonably priced.”

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Posted 1 year ago

“Excellent product. Good communication. Quick delivery”

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Posted 1 year ago

“quick delivery”

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Posted 1 year ago

“Excellent service. Great prices and fast delivery. Perfect!! I highly recommend Kingfisher direct.”

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Posted 1 year ago

“Kingfisher responsive to queries, very pleasant to deal with”

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Posted 1 year ago

“Order arrived as expected - can't ask for more!”

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Posted 1 year ago

“Bought a 25 litre plastic drum. Excellent quality and fast delivery. Will buy from Kingfisher Direct again.”

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Posted 1 year ago

Hi Alan, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again, soon.

Posted 1 year ago

“Excellent Service as expected.”

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Posted 1 year ago

“After waiting quite a while for the delivery! No fault of Kingfisher, poor courier service the Grit Box arrived It is a very high quality item and looks very sturdy It’s exactly what I wanted and I can see it lasting for many years to come Thank you for the purchase Kingfisher”

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Posted 1 year ago

Thank you for taking the time to provide us with your feedback, we're very sorry to hear about your experience. We appreciate your candidness and your willingness to share your concerns. I can see our customer service team investigated, and they found it was caused by a delay during shipping, but has now been delivered. Thank you for taking the call from our sales manager Eric Styles about the issues with your order. I hope you are happy with your grit bin, but please let us know if there is anything else we can do for you.

Posted 1 year ago

“I had made a mistake and ordered the wrong size bin. Eric Syles at Kingfisher was very helpful in sorting out my mistake. Thank you Eric!”

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Posted 1 year ago

Hi Maria, thank you for your order and for your feedback, we're glad that everything was resolved for you. We look forward to hearing from you again soon.

Posted 1 year ago

“Quality product at quality price, delivered on time and great service too. Will definitely be buying again when needed.”

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Posted 1 year ago

“Just what needed to charge Motorhome over the road to cover cable”

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Posted 1 year ago

“Quick delivery which was regularly updated which was really helpful. Product was also clearly described and true to description on the website.”

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Posted 1 year ago

Hi Caitlin, thank you for your order and for your feedback. We always aim for excellent service, so it is great to hear about your experience with us! We look forward to hearing from you again in the future.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Great stackable tubs, easy to use and clean. Order came promptly and well-packaged”

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Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 447 reviews