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Kingfisher Direct Reviews

4.7 Rating 422 Reviews
93 %
of reviewers recommend Kingfisher Direct
4.7
Based on 422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kingfisher Direct Reviews
Anonymous
Anonymous  // 01/01/2019
I recently purchased a 200l plastic drum,it was delivered, damaged. After reporting the damage a replacement was sent the following day.
Helpful Report
Posted 2 years ago
Hi John, thank you for your feedback and for your order. We appreciate how frustrating it can be when something arrives damaged, so it was the least we could do! If you do have need of any more drums we have plenty of stock for prompt delivery. We have also passed your feedback to our couriers for them to review and hopefully avoid any issues in future. We look forward to hearing from you again soon.
Posted 2 years ago
Great products great service
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Posted 2 years ago
Hi Jason, thank you for your order and for your feedback. We pride ourselves on good service and that starts with good products! Should you need any more jerry cans or funnels, we keep them in high stock, so you can expect prompt delivery as well. We hope to hear from you again soon.
Posted 2 years ago
Very good and so easy.
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Posted 2 years ago
Hi Martin, thank you for feedback and for your order. We find these tests to be much less intrusive and even easier to use than most tests, so we're glad to hear you think the same! We keep them in high stock, so if you find yourself in need of some quick replacements, we've got you covered. We look forward to hearing from you again soon.
Posted 2 years ago
The service of Kingfisher was ok and as fast as possible in this case
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Posted 2 years ago
Hi Gert, thank you for your feedback and for your order. We look forward to hearing from you again soon.
Posted 2 years ago
Good range, in stock, fast delivery
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Posted 2 years ago
Thank you for your order and for your feedback. We look forward to hearing from you again soon.
Posted 2 years ago
Fantastic service. Have now used service twice. Very prompt and professional with the device
Helpful Report
Posted 2 years ago
Hi Yve, thank you for your order and for your feedback. We're glad to hear your thoughts on our service, as we pride ourselves on good customer service and speedy delivery! We look forward to hearing from you again soon.
Posted 2 years ago
Great communication fast delivery
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Posted 2 years ago
Hi Anthea, thanks for your feedback and for your order. We aim for quick and transparent delivery with these barrels, as we know they can be needed in a pinch! We look forward to hearing from you again soon.
Posted 2 years ago
Very prompt delivery.
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Posted 2 years ago
Hi Nicole, thank you for your order and for your feedback. We keep these drums in high stock, so we can offer quick delivery. Should you need any more, you should receive them just as quick! We look forward to hearing from you again soon.
Posted 2 years ago
Very easy straight forward ordering system to deal with.Kingfisher were always keeping me up to date with the progress of my order.A pleasure to do business with,thankyou!.
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Posted 2 years ago
Hi Paul, thank you for your feedback and for your order. We do our best to make all orders as easy and as stress-free as possible, so your thoughts are great to hear. We hope to hear from you again soon!
Posted 2 years ago
Friendly, with Excellent service and very prompt delivery service , definitely recommended
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Posted 2 years ago
Hi Neil, thank you for your order and your feedback. We keep our Compactline IBCs in stock to make sure we can offer a speedy delivery service! It is excellent to hear your thoughts on our customer service as well. We hope to hear from you again soon.
Posted 2 years ago
The items arrived very quickly and were packaged well. The company kept in touch throughout the process so I would definitely use them again
Helpful Report
Posted 2 years ago
Hi Sue, thank you for your order and for your feedback. We aim for prompt and transparent delivery with our tests, as we know they're often needed as soon as possible! We look forward to hearing from you again soon.
Posted 2 years ago
Vicky was really helpful in sorting out an order I'd placed incorrectly online, the correct goods arrived a day later, great service. Peter.
Helpful Report
Posted 2 years ago
Hi Peter, thank you for your order and for your feedback. We're glad to hear Vicky sorted that out for you – as we pride ourselves on great customer service! We look forward to hearing from you again soon.
Posted 2 years ago
Been 6 days and my order still hasn’t arrived
Helpful Report
Posted 2 years ago
Hi Oliver, thank you for your feedback, and thank you for placing an order with us. We would like to apologise for the delay in receiving your order. We recently had a large influx of orders, and the spike in demand had unfortunately put our dispatch team four days behind schedule. Please contact our sales team before placing your next order with us and reference your order number for free delivery on that order – as a gesture of goodwill from ourselves.
Posted 2 years ago
Easy to deal with and prompt delivery
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Posted 2 years ago
Hi Trevor! Thank you for your order and for your feedback. We look forward to hearing from you again soon.
Posted 2 years ago
Very good
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Posted 2 years ago
Hi Marjorie, thank you for your feedback and for your order. We hope to hear from you again soon.
Posted 2 years ago
Items as described and excellent value compared to other suppliers. Delivered promptly.
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Posted 2 years ago
Hi Sheila, thank you for your order and your feedback. We prefer these tests as they're simple to use and great value. If you do need any more, we keep these in high stock for speedy delivery.
Posted 2 years ago
These containers and exactly what I was looking for. They fit into a cupboard perfectly. I bought them for 2 different sorts of dog food. They are excellent quality and stack perfect. I would recommend them and definitely buy them again. 🐶❤️
Helpful Report
Posted 2 years ago
Hi Anne, thank you for your feedback and for your order. We're glad to hear you think of these containers as highly as we do! We're looking forward to hearing from you again soon.
Posted 2 years ago
Online ordering was easy quick response fast delivery very good service
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Posted 2 years ago
Hi Irene, thank you for your order and for your feedback. We pride ourselves on our customer service, so it is excellent to hear your thoughts. We hope to hear from you again soon.
Posted 2 years ago
Terrible delivery time! Took 3 times as long as they said. Won't be using again.
Helpful Report
Posted 2 years ago
Hi Joseph, thank you for your feedback and for shopping with us. We are very sorry to have let you down. This long delay was caused by a large influx of orders around the same time that your order was placed. Due to the sudden spike in demand, our warehouse team were unfortunately placed four days behind schedule, which sadly led to the delay in dispatching your order. We would like to apologise for this delay and should you wish to place an order with us in future, please contact our sales team and quote your order number for free delivery on your next order.
Posted 2 years ago
I RECENTLY PURCHASED A QUANTITY OF COVID TEST KITS FROM KINGFISHER, AND I AM PLEASED WITH THE QUALITY, PRICE AND SERVICE. THE WEBSITE HAS AN AMAZING VARIETY OF ITEMS AND I WILL USE THEM AGAIN.
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Posted 2 years ago
Hi Howard, thank you for your order and for your review. Our range of products is quite extensive, but we aim to hold every product to the same standard of quality! We're looking forward to hearing from you again soon.
Posted 2 years ago
Kingfisher Direct is rated 4.7 based on 422 reviews