Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 435 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great communication fast delivery”

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Posted 2 years ago

Hi Anthea, thanks for your feedback and for your order. We aim for quick and transparent delivery with these barrels, as we know they can be needed in a pinch! We look forward to hearing from you again soon.

Posted 2 years ago

“Very prompt delivery.”

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Posted 2 years ago

Hi Nicole, thank you for your order and for your feedback. We keep these drums in high stock, so we can offer quick delivery. Should you need any more, you should receive them just as quick! We look forward to hearing from you again soon.

Posted 2 years ago

“Very easy straight forward ordering system to deal with.Kingfisher were always keeping me up to date with the progress of my order.A pleasure to do business with,thankyou!.”

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Posted 2 years ago

Hi Paul, thank you for your feedback and for your order. We do our best to make all orders as easy and as stress-free as possible, so your thoughts are great to hear. We hope to hear from you again soon!

Posted 2 years ago

“Friendly, with Excellent service and very prompt delivery service , definitely recommended”

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Posted 2 years ago

Hi Neil, thank you for your order and your feedback. We keep our Compactline IBCs in stock to make sure we can offer a speedy delivery service! It is excellent to hear your thoughts on our customer service as well. We hope to hear from you again soon.

Posted 2 years ago

“The items arrived very quickly and were packaged well. The company kept in touch throughout the process so I would definitely use them again”

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Posted 2 years ago

Hi Sue, thank you for your order and for your feedback. We aim for prompt and transparent delivery with our tests, as we know they're often needed as soon as possible! We look forward to hearing from you again soon.

Posted 2 years ago

“Vicky was really helpful in sorting out an order I'd placed incorrectly online, the correct goods arrived a day later, great service. Peter.”

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Posted 2 years ago

Hi Peter, thank you for your order and for your feedback. We're glad to hear Vicky sorted that out for you – as we pride ourselves on great customer service! We look forward to hearing from you again soon.

Posted 2 years ago

“Been 6 days and my order still hasn’t arrived”

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Posted 2 years ago

Hi Oliver, thank you for your feedback, and thank you for placing an order with us. We would like to apologise for the delay in receiving your order. We recently had a large influx of orders, and the spike in demand had unfortunately put our dispatch team four days behind schedule. Please contact our sales team before placing your next order with us and reference your order number for free delivery on that order – as a gesture of goodwill from ourselves.

Posted 2 years ago

“Easy to deal with and prompt delivery”

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Posted 2 years ago

Hi Trevor! Thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 2 years ago

“Very good”

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Posted 2 years ago

Hi Marjorie, thank you for your feedback and for your order. We hope to hear from you again soon.

Posted 2 years ago

“Items as described and excellent value compared to other suppliers. Delivered promptly.”

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Posted 2 years ago

Hi Sheila, thank you for your order and your feedback. We prefer these tests as they're simple to use and great value. If you do need any more, we keep these in high stock for speedy delivery.

Posted 2 years ago

“These containers and exactly what I was looking for. They fit into a cupboard perfectly. I bought them for 2 different sorts of dog food. They are excellent quality and stack perfect. I would recommend them and definitely buy them again. 🐶❤️”

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Posted 2 years ago

Hi Anne, thank you for your feedback and for your order. We're glad to hear you think of these containers as highly as we do! We're looking forward to hearing from you again soon.

Posted 2 years ago

“Online ordering was easy quick response fast delivery very good service”

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Posted 2 years ago

Hi Irene, thank you for your order and for your feedback. We pride ourselves on our customer service, so it is excellent to hear your thoughts. We hope to hear from you again soon.

Posted 2 years ago

“Terrible delivery time! Took 3 times as long as they said. Won't be using again.”

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Posted 2 years ago

Hi Joseph, thank you for your feedback and for shopping with us. We are very sorry to have let you down. This long delay was caused by a large influx of orders around the same time that your order was placed. Due to the sudden spike in demand, our warehouse team were unfortunately placed four days behind schedule, which sadly led to the delay in dispatching your order. We would like to apologise for this delay and should you wish to place an order with us in future, please contact our sales team and quote your order number for free delivery on your next order.

Posted 2 years ago

“I RECENTLY PURCHASED A QUANTITY OF COVID TEST KITS FROM KINGFISHER, AND I AM PLEASED WITH THE QUALITY, PRICE AND SERVICE. THE WEBSITE HAS AN AMAZING VARIETY OF ITEMS AND I WILL USE THEM AGAIN.”

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Posted 2 years ago

Hi Howard, thank you for your order and for your review. Our range of products is quite extensive, but we aim to hold every product to the same standard of quality! We're looking forward to hearing from you again soon.

Posted 2 years ago

“Great quality product. Good customer service and speedy delivery.”

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Posted 2 years ago

Hi Giles, thank you for your order and for your feedback. We're delighted to hear that we've earned your five star review and hope to hear from you again soon.

Posted 2 years ago

“All a bit OTT with ads etc”

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Posted 2 years ago

Hi Nigel, thank you for your order and for your feedback. Your search engine must think that we are a good match! In either case, we hope to hear from you again soon.

Posted 2 years ago

“Good product, good price and good service”

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Posted 2 years ago

Hi Christopher, thank you for your order and for your feedback. Those are the three things we strive for! We look forward to hearing from you again soon.

Posted 2 years ago

“Ordered our item and it came in a timely manner as per the estimated delivery given on order. I have not yet used the item so cannot comment on its performance etc.”

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Posted 2 years ago

Hi Stephen, thank you for your feedback and for your order. We're glad to hear that your order arrived on time and are confident you will be impressed with this pallet trucks performance. We have used these pallet trucks in our own warehouse and our team have had no complaints! Let us know how you get on.

Posted 2 years ago

“Excellent service! Product is exactly as seen and described on the website. Excellent communication!”

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Posted 2 years ago

Hi Stacy, thank you for your order and for your feedback. We strive for clear communication and quality products, so we are glad to hear your thoughts on our service. We look forward to hearing from you again in the future.

Posted 2 years ago

“I was looking for a product that I could use safely for liquid storage at the right price and was delighted with the quality, ease of service and delivery.”

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Posted 2 years ago

Hi Peter, we're delighted to hear how your experience with us went. Thank you for your order, and for your feedback. We hope to hear from you again soon.

Posted 2 years ago

Kingfisher Direct is rated 4.7 based on 435 reviews