Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 422 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery”

Helpful Report

Posted 1 year ago

Hi Yosief, thank you for your order and for your feedback. We always aim for quick and efficient delivery, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Speedy delivery - arrived much sooner than expected”

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Posted 1 year ago

Hello, thank you for your order and for your feedback. We always aim for quick and efficient delivery whenever possible, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Promt delivery Good quality Bin for the price”

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Posted 1 year ago

Hi Steve, thank you for your order and for your feedback. We always aim for great products at great value, so we're thrilled to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Delivery is as promised Goods as seen”

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Posted 1 year ago

Hi Peter, thank you for your order and for your feedback. We are transparent as we can be when it comes to our lead times and products! So it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“An excellent product at a fantastic price. Highly recommended”

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Posted 1 year ago

Hi Alan, thank you for your order and for your feedback. We always aim for great products at great prices, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Christopher, thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 1 year ago

“Good fast service”

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Posted 1 year ago

Hi Wendy, thank you for your order and for your feedback. We aim for fast and helpful service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“I ordered a 50litre grit box, which arrived when it said it would, however I paid for an additional scoop which is not in the box, nor iis there an invoice/any paperwork with it. I would like the scoop to be send on please, and an invoice.”

Helpful Report

Posted 1 year ago

Hi Angela, thank you for your order and for your feedback. Please accept our apologies for the missing scoop and invoice. We usually send our invoices via email to avoid them being lost during transit, however, we shall send a physical one with your replacement scoop just in case you did not receive one at your given email address. Would you please amend your review once received and let us know your thoughts when you have received your order in full? We look forward to hearing your thoughts and apologise once again for this error.

Posted 1 year ago

“Never had dealings with this company before but I am so impressed with the product and the service. Second to none”

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Posted 1 year ago

Hi Michael, thank you for your order and for your feedback. We constantly aim for great service, so it is great to hear your thoughts on your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“Ideal replacement case for the original one that broke.10/10”

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Posted 1 year ago

Hi Derek, thank you for your order and for your feedback. We're glad to hear that your product was an ideal replacement. We look forward to hearing from you again soon.

Posted 1 year ago

“I've only received half my order, so I can't really review properly unfortunately I ordered a bin and I was only sent the internal part of the bin”

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Posted 1 year ago

Hi Ben, thank you for your order and for your feedback. The remainder of your order shall be delivered soon, this was sent out separately in error by our warehouse team. Please accept our apologies for this error. However, we look forward to hearing your full review once you have received your order in full.

Posted 1 year ago

“I would recommend to family & friends 100% quality. Packed with care. And delivery was very quick. And great price”

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Posted 1 year ago

Hi Maria, thank you for your order and for your feedback. We always aim for great service during every step of processing your order. So it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service. Whilst there was a small error with our order, I cannot fault the Customer Service one bit. Amazing assistance and the matter was resolved immediately. Thanks”

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Posted 1 year ago

Hi Michelle, thank you for your order and for your feedback. We always try to provide great service, so it is brilliant to hear your thoughts. We're glad to hear how quickly your error was resolved and look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service, fast delivery product as described and works well. Great communication throughout. Thank you.”

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Posted 1 year ago

Hi S, thank you for your order and for your feedback. We try to be as transparent and as helpful as possible, so it is great to hear your thoughts! We look forward to hearing from you again in the future.

Posted 1 year ago

“Easy website, good price fast service”

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Posted 1 year ago

Hi Bridget, thank you for your order and for your feedback. We know shopping online can be a hassle sometimes, so we try to make shopping with us as easy as possible! We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service with prompt delivery”

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Posted 1 year ago

Hi Bryanne, thank you for your order and for your feedback. We aim for excellent service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent product, speedy despatch and excellent service from the delivery drivers.”

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Posted 1 year ago

Hi Neil, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent, fast service”

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Posted 1 year ago

Hi Roy, thank you for your order and for your feedback. We always aim for excellent service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Spot on service”

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Posted 1 year ago

Hi Ivor, thank you for your order and for your feedback. We're glad to hear your thoughts on our service and look forward to hearing from you again soon.

Posted 1 year ago

“Lid of box arrived damaged on Monday I instantly emailed with message and included a photo and mobile number It’s now Wednesday pm and I’ve heard nothing from Kingfisher.”

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Posted 1 year ago

Hi David, thank you for your order and for your feedback. Unfortunately, we're not able to find your email our end. Would you be able to resend the images to sales@kingfisherdirect.co.uk? Once we have received the images, we can then send a replacement out for you as soon as possible. However, please accept our apologies for the condition that your product has arrived in. We look forward to resolving this for you as quickly as possible.

Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 422 reviews