Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.68

4.7 Rating 449 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“Huge range of products Great prices, free and quick delivery. Great service”

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Posted 1 year ago

Hi Neil, thank you for your order and for your feedback. We always aim for great products and great service, so we're thrilled to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Had the sizes of Jerry cans that I needed. Quick despatch and delivery. Seem to be good quality, very pleased thamks”

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Posted 1 year ago

Hi Emma, thank you for your order and for your feedback. We always aim for great service and great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“The boxes I ordered were perfect for my needs.”

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Posted 1 year ago

Hi Chris, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear these have fit your needs perfectly. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service from Kingfisher Direct. Good product at good price, promptly dispatched.”

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Posted 1 year ago

Hi Mark, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent - the driver very precisely told us what time he would arrive. This was complicated because we had to direct him to a place which was not my home address where a team of people could gather to take the item (an IBC) away to its final resting place. All this was dealt with by the driver with no problem and in a very friendly manner and was much appreciated.”

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Posted 1 year ago

Hi David, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear that our courier service is holding themselves to the same standard. We look forward to hearing from you again soon.

Posted 1 year ago

“Still waiting for delivery”

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Posted 1 year ago

Hi Michael, thank you for your order and for your feedback. A member of our customer service team shall be in contact to investigate this delay for you. Please accept our sincerest apologies for the delay in recieving your order.

Posted 1 year ago

“Not Received Goods ?”

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Posted 1 year ago

Hi Rodney, thank you for your order. I have spoken with our warehouse, and it appears that DX have sadly lost your consignment. Please accept our apologies for this and for the delay in receiving your chutes. Instead of waiting for DX to investigate and figure out where the replacements have gone, our team is dispatching three replacements for you today for delivery tomorrow. If the three missing units are found, we will have them redirected here, so you aren't overflowing with rubble chutes. We look forward to hearing from you again in the future. If there are any further issues, please do not hesitate to contact our sales & customer service team – who shall do their best to assist.

Posted 1 year ago

“Good product”

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Posted 1 year ago

Hi Peter, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“I ordered two Road grit bins. They were delivered quickly and the parcel tracking was good. The bins are excellent quality at a reasonable price.”

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Posted 1 year ago

Hi Claire, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Great service from start to finish, good quality tub I purchased for mortar , will definitely use again”

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Posted 1 year ago

Hi Mark, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Amazing , just plain and simply a great company to deal with”

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Posted 1 year ago

Hi William, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear about your experience with us! We look forward to hearing from you again in the future.

Posted 1 year ago

“Great price and service.”

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Posted 1 year ago

Hi Chris, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent, from real people behind the Chatbox facility who were able to answer my product queries via email the next day, to good communication and decent delivery- and really good quality products delivered. The Sustainabin recycling bin and waste bin at our village hall are just what we needed to encourage people to separate their waste. They look good too, and fit in the space of our old swing bin.”

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Posted 1 year ago

Hi Tamsyn, thank you for your order and for your feedback. We always aim for great service, so we prefer to talk to our customers ourselves and don't rely on bots or 3rd party companies! We're thrilled to hear about your experience with us and are glad to hear that your Sustainabin fits in perfectly. We look forward to hearing from you again in the future.

Posted 1 year ago

“Just received black water containers. Not used yet so not sure I can provide anything useful ref Theyre life expectancy or anything else?”

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Posted 1 year ago

Hi Peter, thank you for your order and for your feedback. We're certain that these containers will not disappoint once you have had the time to use them. We look forward to hearing from you again in the future.

Posted 1 year ago

“Great to deal with and fast delivery”

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Posted 1 year ago

Hi James, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Quick delivery, very well packaged. Will shop with again.”

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Posted 1 year ago

Hi Julia, thank you for your order and for your feedback. We're delighted to hear about your experience and look forward to hearing from you again soon.

Posted 1 year ago

“Great service delivery was amazingly fast with no problems what so ever”

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Posted 1 year ago

Hi Jon, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again, soon.

Posted 1 year ago

“Toolbox ideal ,been in building trade 35+ years good service and good product. Thankyou Paul gray”

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Posted 1 year ago

Hi Paul, thank you for your order and for your feedback. We're glad to hear this toolbox meets your expectations! We look forward to hearing from you again in the future.

Posted 1 year ago

“I ordered 4 x50l salt boxes which arrived promptly. Two of them were distorted where they had been stacked for packing and the lids wouldn’t close, I contacted Kingfisher and was told they would soon return to their memory shape once left in the sun, and two days later they did; an excellent product and great service and communication. I really like the grey stone effect of the salt bins and buying 4 smaller ones meant they are spread around the property looking unobtrusive and you always have salt where you want it in the winter.”

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Posted 1 year ago

Hi Denise, thank you for your order and for your feedback. We're absolutely delighted to hear your thoughts, as we always aim for great service and great products. We're glad to have been able to help and look forward to hearing from you again in the future.

Posted 1 year ago

“no problems with the company. my order was delivered when they said, prompt.”

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Posted 1 year ago

Hi Helen, thank you for your order and for your feedback. We always aim for excellent service, so we're thrilled to hear your thoughts. We look forward to hearing from you again in the future.

Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 449 reviews