Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.70

4.7 Rating 422 Reviews

93 %

of reviewers recommend Kingfisher Direct

4.7

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient service.”

Helpful Report

Posted 1 year ago

Hi Geoff, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“I have not received my delivery yet”

Helpful Report

Posted 1 year ago

Hi Golam, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. Our customer service team are investigating the delay in receiving your order and should be in touch today with an update for you.

Posted 1 year ago

“Product delivered quickly and as described. A missing part was located and dispatched next day. Can't fault the whole experience.”

Helpful Report

Posted 1 year ago

Hi Rosie, thank you for your order and for your feedback. We always aim for great service, so we're always happy to correct our mistakes as quickly as possible. We're glad to hear about your experience and look forward to hearing from you again soon.

Posted 1 year ago

“Very easy to order via the website. The re-conditioned IBC we received was in great condition. The only slight niggle was that the request to review arrived before the product, as the 3 to 5 working day delivery turned out to be 7 working days. Now all we need is some rain to fill it up.”

Helpful Report

Posted 1 year ago

Hi Steven, thank you for your order and for your feedback. We try to make shopping with us as simple and always aim for great products. We're sorry to hear about the delay in receiving your order and have passed your feedback to our hauliers for them to advise as to the delay. We look forward to an opportunity to make this delay up to you.

Posted 1 year ago

“Very speedy delivery. Racking is strong and ideal for garden shed. Assembly instructions were rather small and a little hard to decipher at first, but once we'd figured them out, it was quite straightforward.”

Helpful Report

Posted 1 year ago

Hi Dorothy, thank you for your order and for your feedback. We always aim for great service and great products, so it is great to hear your thoughts. We shall pass your feedback onto our manufacturer for them to take another look at the instructions. We look forward to hearing from you again in the future.

Posted 1 year ago

“Very good service, can't be faulted.”

Helpful Report

Posted 1 year ago

Hi Trevor, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent fast, professional service”

Helpful Report

Posted 1 year ago

Hi Marion, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again in the future.

Posted 1 year ago

“Already rung In to complain. Two items both damaged badly. Packaging was good so they must have been chucked around by delivery firm, assuming they were not packed already damaged.”

Helpful Report

Posted 1 year ago

Hi Julie, thank you for your order and for your feedback. Please accept our apologies for this issue. Our sales & development manager Eric shall be in contact to discuss how best we can make this up to you. We look forward to finding a way to righting this for you as soon as possible.

Posted 1 year ago

“Delivered pallet truck as ordered… a few scratches but quite minor! All works, good value wood definitely use again!”

Helpful Report

Posted 1 year ago

Hi Nigel, thank you for your order and for your feedback. We're glad to hear your thoughts, and that your pallet truck did not disappoint. We look forward to hearing from you again in the future.

Posted 1 year ago

“Great service and communication. Highly recommend.”

Helpful Report

Posted 1 year ago

Hi Chris, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Storage bins good quality very strong . Delivery fast . Thankyou”

Helpful Report

Posted 1 year ago

Hi Ann, thank you for your order and for your feedback. We always aim for great service and great products, so we're thrilled to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Looked at many sites for mortar tubs and these came out the most reasonable for what I wanted. Great quality and very speedy delivery. Very happy and will definitely use again. Highly recommended 👌”

Helpful Report

Posted 1 year ago

Hi Stephen, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 1 year ago

“Exactly what I ordered and delivered when they said it would be - what more do you want!”

Helpful Report

Posted 1 year ago

Hi Simon, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear about your experience. We look forward to hearing from you again soon.

Posted 1 year ago

“Very quick efficient service”

Helpful Report

Posted 1 year ago

Hi Stephen, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Prompt delivery of useful product.”

Helpful Report

Posted 1 year ago

Hi Graeme, thank you for your order and for your feedback. We always aim for great service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Quick & easy to use website. Good quality with very reasonably priced products. Superb delivery tiem.”

Helpful Report

Posted 1 year ago

Hi Ruth, thank you for your order and for your feedback. We always aim for great products and great value, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Very efficient and goods are of best quality.”

Helpful Report

Posted 1 year ago

Hi Lucy, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear about your thoughts! We look forward to hearing from you again soon.

Posted 1 year ago

“The product is exactly what our gardening group wanted. Purchase experience easy with just the right amount of communication.”

Helpful Report

Posted 1 year ago

Hi Susan, thank you for your order and for your feedback. We're glad to hear that we were able to provide just what you were after! We always aim for great service and great products, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Ordered a tub for gobo.... I destroyed one stupidly. So I replaced it. Ordered online bank holiday Friday. Delivered Wednesday. Great service.... Notified at every stage of my order.”

Helpful Report

Posted 1 year ago

Hi Elwyn, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear how promptly your order was received. We look forward to hearing from you again soon!

Posted 1 year ago

“Good service quick delivery”

Helpful Report

Posted 1 year ago

Hi Lee, thank you for your order and for your feedback. We always aim for great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 422 reviews