Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.68

4.7 Rating 445 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods OK and delivered in a timely fashion.”

Helpful Report

Posted 1 hour ago

Hi Raymond, thank you for your positive review! We're glad to hear that your goods arrived on time and met your expectations. We look forward to serving you again soon!

Posted 31 minutes ago

“Your review process is better than your delivery process. Not arrived yet!”

Helpful Report

Posted 18 hours ago

Hello Edward, thank you for your review. I've had a quick look and our estimated timeframe for delivery for these bins is 7-14 working days, as advertised on our website. These units are made to order and sadly, our review system isn't sophisticated enough to know exactly when an order has been delivered and an automated email is sent out after a few days of receipt of payment. I hope this clears things up for you. But should you need a more accurate timeframe for delivery, our customer service team will be more than happy to look into this for you. You can contact them via email at customerservices@kingfisherdirect.co.uk or by phone on 01777 858009. Many thanks

Posted 16 minutes ago

“Great quality and prompt service.”

Helpful Report

Posted 20 hours ago

Hi Brendan, thank you for the excellent review! We're thrilled to hear that you were pleased with your order.

Posted 18 hours ago

“Ordered some Jerry Cans for a project I need to complete - arrived quickly and were as described and well packed 10/10 will use again when I need more”

Helpful Report

Posted 1 week ago

Hi Duncan, thanks for your fantastic review! We're delighted to hear that the Jerry Cans arrived quickly and met your expectations. We can’t wait to assist you with your next project. See you again soon!

Posted 5 days ago

“Excellent, fast service - needed a new tight top drum to replace an old one, ordered and delivered from Kingfisher within 24 hours. Cannot fault in any way.”

Helpful Report

Posted 1 week ago

Hi Alison, thank you for your wonderful review! We're so pleased to hear that you experienced fast service and that your new drum was delivered promptly. Your satisfaction is our priority, and we can't wait to help you again in the future!

Posted 5 days ago

“A very good uncomplicated service. Ordering was easy and delivery was quick , it was even in a box which I did not expect. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi Maxine, thank you for your lovely review! We're so glad to hear that you found our service uncomplicated and that your order arrived quickly. We appreciate your kind words and look forward to serving you again!

Posted 5 days ago

“Good quality containers with fast delivery.”

Helpful Report

Posted 2 weeks ago

Hi Tom, thank you for your great review! We're thrilled to hear that you’re pleased with the quality of our containers and that your delivery was fast. We appreciate your feedback and look forward to serving you again soon!

Posted 5 days ago

“We still havnt received our order .Contact was made to the company regarding tracking the order ,they said they would look into our order and email back. I still have not heard anything.”

Helpful Report

Posted 3 weeks ago

Hi Caroline, thank you for your feedback. I'm really sorry to hear that you experienced delays with your order and that our communication hasn’t met your expectations. This is not the level of service we aim to provide. I've looked into this and our couriers have delivered this now. Please let us know if there is anything else we can do to help.

Posted 2 weeks ago

“Top notch and professional service.Will highly recommend to friends and family.”

Helpful Report

Posted 3 weeks ago

Hi Philip, thank you for your fantastic review! We're thrilled to hear that you had a top-notch experience with our service. Your recommendation means a lot to us, and we look forward to helping you and your friends and family in the future!

Posted 5 days ago

“Very happy with the product. Good quality and the price was good. Item arrived on time and was well packed.”

Helpful Report

Posted 1 month ago

“I love my new box and have filled it with my craftmaking tools and materials. Its great to have flexible spaces so that the fairly big drill can be kept safe and found quickly as well as jewellery findings being in separate, small compartments. My only negative would be the need to cut the plastic dividers apart which was difficult without leaving a spiky bit.”

Helpful Report

Posted 1 month ago

“Excellent company to do business with. Reliable and friendly”

Helpful Report

Posted 1 month ago

“Prompt delivery of a short life shelf expiry date item, and an expired item. Informed Kingfisher immediately. Apologies made, refund given. I advised that Kingfisher should check all their shelf life items before dispatch from their stores or warehouse, which they had already acknowledged. A Customer previously of Kingfisher, hence purchasing again. I like to purchase from local businesses if I can, and family owned UK businesses wherever possible.”

Helpful Report

Posted 1 month ago

“Easy to order and extremely quick delivery , kept informed all the way through from ordering to delivery , have already brought from them again , would recommend”

Helpful Report

Posted 1 month ago

“Great service. quick delivery and no issues with the product i pruchased.”

Helpful Report

Posted 1 month ago

“Never a problem ordering or with their products. Staff always very friendly and helpful. Willuse aagain”

Helpful Report

Posted 1 month ago

“We recently ordered 4 of the pedal bins - however 2 did not operate correctly and we had to correct the issue ourselves. The goods should come out fit for purpose - not the customer having to repair.”

Helpful Report

Posted 1 month ago

“Good description of product meant I got what I wanted”

Helpful Report

Posted 1 month ago

“Product as described and delivered with no problems in timescale”

Helpful Report

Posted 1 month ago

“Efficient, quick purchase”

Helpful Report

Posted 1 month ago

Kingfisher Direct is rated 4.7 based on 445 reviews