Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.69

4.7 Rating 456 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 456 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 11th April 2025

Dave

Anonymous

Anonymous // 01/01/2019

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“Great service product specification was exactly as described well packaged , arrived promptly.”

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Posted 2 days ago

“I purchased a 118Ltr Red bin for a shed tidying project which I am happy to say arrived earlier than planned. The bin is just what I need and I am very happy.”

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Posted 6 days ago

“very helpful everything arrived in excellent condition and on time”

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Posted 1 week ago

Hi Phillip, thank you for your excellent 5-star review! We're so pleased to hear that everything arrived in great condition and on time. Your feedback means a lot to us, and we can't wait to serve you again soon!

Posted 1 week ago

“Very good service dose what it says on the tin”

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Posted 1 week ago

Hi Jacqueline, thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience and that our service lived up to your expectations. Your support means a lot to us, and we hope to assist you again soon!

Posted 1 week ago

“Very easy to find out what time the delivery would be”

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Posted 1 week ago

Hi Cedrick, thank you for your 5-star review! We're so glad to hear that you found it easy to track your delivery time. Your satisfaction is our priority, and we look forward to serving you again!

Posted 1 week ago

“Easy to navigate website, and quality product, with quick delivery”

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Posted 1 week ago

Hi Robert, thank you for your wonderful 5-star review! We're delighted to hear that you found our website easy to navigate and that you're pleased with your product and delivery speed. We look forward to hearing from you again soon.

Posted 1 week ago

“Very happy with the service. Quick delivery and products was exactly as described. I would definitely use them again”

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Posted 1 week ago

Hi Vicki, thank you for your fantastic 5-star review! We're thrilled to know that you're happy with our service and that your products met your expectations. We can't wait to assist you again in the future!

Posted 1 week ago

“Very good experience with kingfisher direct easy to order prompt delivery definitely use again.”

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Posted 1 week ago

Hi Charles, thank you for your 5-star review. We're delighted to hear that your experience was easy, and delivery was prompt.

Posted 1 week ago

“Arrived super fast. Not fitted yet but looks great thanks”

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Posted 1 week ago

Hi Gary, thank you for your fantastic review! We're thrilled to hear that your order arrived quickly, and we hope the fitting goes smoothly, and you enjoy your purchase. Looking forward to hearing from you again soon!

Posted 1 week ago

“All good - Customer Services excellent - Delivery was a touch flaky in terms of notification of delivery. If that was tighter then 5 stars”

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Posted 2 weeks ago

Hi Garry, thank you for your review. We're delighted to hear that you had a good experience with our customer service. We appreciate your feedback on the delivery notifications and will work on improving that. We hope to see you again soon!

Posted 2 weeks ago

“Great Company shipped and delivered within 2 days 5 star all round”

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Posted 2 weeks ago

Hi Denny, thank you so much for your 5-star review! We're happy to hear that you had a great experience. We look forward to seeing you again soon.

Posted 2 weeks ago

“Goods OK and delivered in a timely fashion.”

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Posted 3 weeks ago

Hi Raymond, thank you for your positive review! We're glad to hear that your goods arrived on time and met your expectations. We look forward to serving you again soon!

Posted 3 weeks ago

“Your review process is better than your delivery process. Not arrived yet!”

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Posted 3 weeks ago

Hello Edward, thank you for your review. I've had a quick look and our estimated timeframe for delivery for these bins is 7-14 working days, as advertised on our website. These units are made to order and sadly, our review system isn't sophisticated enough to know exactly when an order has been delivered and an automated email is sent out after a few days of receipt of payment. I hope this clears things up for you. But should you need a more accurate timeframe for delivery, our customer service team will be more than happy to look into this for you. You can contact them via email at customerservices@kingfisherdirect.co.uk or by phone on 01777 858009. Many thanks

Posted 3 weeks ago

“Great quality and prompt service.”

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Posted 3 weeks ago

Hi Brendan, thank you for the excellent review! We're thrilled to hear that you were pleased with your order.

Posted 3 weeks ago

“Ordered some Jerry Cans for a project I need to complete - arrived quickly and were as described and well packed 10/10 will use again when I need more”

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Posted 4 weeks ago

Hi Duncan, thanks for your fantastic review! We're delighted to hear that the Jerry Cans arrived quickly and met your expectations. We can’t wait to assist you with your next project. See you again soon!

Posted 3 weeks ago

“Excellent, fast service - needed a new tight top drum to replace an old one, ordered and delivered from Kingfisher within 24 hours. Cannot fault in any way.”

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Posted 1 month ago

Hi Alison, thank you for your wonderful review! We're so pleased to hear that you experienced fast service and that your new drum was delivered promptly. Your satisfaction is our priority, and we can't wait to help you again in the future!

Posted 3 weeks ago

“A very good uncomplicated service. Ordering was easy and delivery was quick , it was even in a box which I did not expect. Thank you.”

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Posted 1 month ago

Hi Maxine, thank you for your lovely review! We're so glad to hear that you found our service uncomplicated and that your order arrived quickly. We appreciate your kind words and look forward to serving you again!

Posted 3 weeks ago

“Good quality containers with fast delivery.”

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Posted 1 month ago

Hi Tom, thank you for your great review! We're thrilled to hear that you’re pleased with the quality of our containers and that your delivery was fast. We appreciate your feedback and look forward to serving you again soon!

Posted 3 weeks ago

“We still havnt received our order .Contact was made to the company regarding tracking the order ,they said they would look into our order and email back. I still have not heard anything.”

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Posted 1 month ago

Hi Caroline, thank you for your feedback. I'm really sorry to hear that you experienced delays with your order and that our communication hasn’t met your expectations. This is not the level of service we aim to provide. I've looked into this and our couriers have delivered this now. Please let us know if there is anything else we can do to help.

Posted 1 month ago

“Top notch and professional service.Will highly recommend to friends and family.”

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Posted 1 month ago

Hi Philip, thank you for your fantastic review! We're thrilled to hear that you had a top-notch experience with our service. Your recommendation means a lot to us, and we look forward to helping you and your friends and family in the future!

Posted 3 weeks ago

Kingfisher Direct is rated 4.7 based on 456 reviews