Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,888 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

Thank you so much, Neil, for your 5 star review of Jupiter Blue Ltd. We are so happy to have earned such great feedback from you. We hope you're enjoying your new loft hatch.

Posted 1 year ago

“Great product fast delivery .Good price Thanks def use again”

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Posted 1 year ago

Thank you Kevin for your 5-star rating! We appreciate your loyalty and are glad to hear you had a great experience with our product and fast delivery. We hope to see you again soon!

Posted 1 year ago

“Easy to order, quick to arrive and fitted perfectly.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd! We are delighted to hear that you found it easy to was easy to order and you received your new loft hatch quickly. We strive to provide an excellent service to all our customers and reviews like yours help to motivate us to keep doing our best.

Posted 1 year ago

“Jupiter blue blue provides an excellent service. they have a wide range of products, and all at a competitive price. I would not hesitate in offering my recommendation.”

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Posted 1 year ago

Thank you so much for your kind words and 5 star rating, Peter! We are thrilled to hear that you have been pleased with your experiences with us. We truly appreciate your loyalty and thank you for your generous recommendation.

Posted 1 year ago

“It looks so much nicer than the old loft hatch and should stop the drafts. Excellent customer service.”

Jupiter Blue Ltd 5 star review on 19th November 2023

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Posted 1 year ago

Thank you so much, Ricky, for your 5 star rating of Jupiter Blue Ltd! We are so glad that you are pleased with your new loft hatch. We take great pride in making great products and we are thrilled to know that you are happy with it. Thank you again!

Posted 1 year ago

“Excellent service! Thank you.”

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Posted 1 year ago

Thank you so much, Andrew! We are so glad you had a great experience with Jupiter Blue Ltd. We really appreciate your 5-star rating and your feedback. Thank you for the excellent service!

Posted 1 year ago

“Very pleased with Loft Hatch product. Fits very well based on the engineering to the dimensions provided. Loft opening pole, screws and instructions did not arrive with the product and had to make two phone calls to obtain all these items. These arrive eith the next day or emailed the same day. This didn't delay the installation nor detract from the excellent experience of the purchase or quality of the product. Coordination between despatch sites is suggested. Overall extremely pleased so far. Thank you.”

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Posted 1 year ago

“I've bought lots of hatches from these guys always have great prices and speedy delivery. Paul Ambient Engineering.”

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Posted 1 year ago

Thank you so much for your five star rating Paul. We appreciate you being a loyal customer and are thrilled to hear that you've had repeated good experiences with your orders.

Posted 1 year ago

“I took on a large loft job which involved raising the loft floor, boarding, closing down a old loft hatch and making a frame in a new place for a new hatch, plastering etc etc. Then I measured up and ordered the with window jupiter blue loft hatch and prayed. Can I just say what a fantastic item it is. The precision is excellent and we can feel the difference with warmth already. The heat loss up the old wood frame and poor insulation must have been incredible. Can I just advise anyone ordering to knock the 5mm off like they suggest. If you pre make a square frame and you order dead size but then it turns out one of your corners of your frame is not exactly 90 degrees you will have issues with the lid catching that corner. I ordered dead size and had that issue but was able to adjust the corner to 90 degrees. If I'd knocked the 5mm off it wouldn't have been a issue. The outer frame needs fractional free play. Brilliant product which I would highly recommend to anyone.”

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Posted 1 year ago

Thank you, Steve, for your 5-star rating of Jupiter Blue Ltd! We are so glad to hear that you had such a positive experience with our product. Your kind words are much appreciated. We hope you enjoy the benefits of your loft hatch for many years to come! Regards Martin

Posted 1 year ago

“Jupiter made me a made-to-measure loft hatch - it fitted perfectly. I followed their very clear measuring instructions and it fitted like a glove. It's made a huge difference in putting a proper seal between the cold loft and the rest of the house so much better than my old non-insulated one. Very reasonable price. This is the second hatch I have bought from Jupiter having been so impressed with the first one. Great product for the price.”

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Posted 1 year ago

Thanks, Paul, for your 5-star rating. We are over the moon that you have been so pleased with your first loft hatch that you chose to buy another! We appreciate you taking the time to provide us with such positive feedback. Thank you for being a loyal and valued customer! Regards Martin

Posted 1 year ago

“The quality is good , made to measure accuracy is spot on , I have purchased several loft hatches and will come back when I need to fit another.”

Helpful Report

Posted 1 year ago

Thank you for your kind words Robert. We're delighted to hear that you are happy with the accuracy of your made to measure loft hatch. Thank you for ordering with Jupiter Blue.

Posted 1 year ago

“I purchased a made-to-measure fire-proof loft hatch. It arrived early & came extremely well packaged. The item is well made & easy to fit with fixings & opening pole included, other companies see these items as extras & charge for them. I am very happy with my purchase & should I ever be in the market for another loft hatch I will know where to go.”

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Posted 1 year ago

Thank you, Steven, for your 5 star rating! We're glad to hear that you are satisfied with your new made-to-measure loft hatch. Thank you for pointing out the additional value we offer by incuding items other people charge for. We really appreciate your feedback. Regards Martin

Posted 1 year ago

“Not even received my order yet and no response to my 2 attempts of contacting them. It has now passed the timeframe that was mentioned for delivery!”

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Posted 1 year ago

Hello Gulsen, I can see you emailed via our website contact form at 20.59 on Friday evening and again on Saturday. This is outside of our working hours and would not be picked up until this morning (we closed @ 16.30 on friday and reopened today). Now you've brought to our attention I've checked tracking and can see your order was dispatched on the 3rd November but had not been delivered yet. We're going to make further enquiries with our carrier and will give you a progress update later. Regards Martin

Posted 1 year ago

“Very good product, very easy to fit, looks brilliant.”

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Posted 1 year ago

Thank you so much Steven for giving us a 5 star rating! We are thrilled to hear that you are pleased with your new loft hatch - it is great to hear that it was both very easy to fit and looks brilliant. We appreciate your kind words.

Posted 1 year ago

“Great customer service and quick delivery. Product description was exactly what I was looking for.”

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Posted 1 year ago

Thank you so much for your 5-star review, William! We are thrilled that you found our customer service and delivery to be great and that our product perfectly matched what you were looking for. We appreciate your order and hope we can be of service to you in the future.

Posted 1 year ago

“Very good product. I would recommend. The locking arm within the insulation needs looking at as a design floor in my opinion.”

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Posted 1 year ago

Thank you for your review Jamie, we appreciate your feedback. If you get time please can you email a photo of the locking arm for us to review. You can do this by replying to your order confirmation email. Thank you Martin

Posted 1 year ago

“Was good service and speedy delivery”

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Posted 1 year ago

Thank you so much, Chris, for giving Jupiter Blue Ltd a 5 star rating! It's greatly appreciated. We are so glad you enjoyed your experience with us, from the good service to the speedy delivery. Thank you for being a valued customer!

Posted 1 year ago

“Very pleased with this purchase. Bought a custom fit model. The hatch was made ahead of the estimated time and arrived with the exact dimensions specified. Installation was very easy and looks very smart (excuse the bad paint job in the photo). The best thing is that the air-tight seal and insulation on the hatch is top notch. The old wooden ply hatch, that I replaced with this, was obviously acting as a thermal bridge creating a draft up from the hall. With this new hatch that's all gone. Upstairs is at least 2-3 C warmer. Can't be happier. Would highly recommend.”

Jupiter Blue Ltd 5 star review on 9th November 2023

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Posted 1 year ago

Thank you for giving us a 5-star rating, Terence! We are thrilled to know that your custom-made loft hatch fits perfectly and that the installation process was smooth. It's even better to hear that your upstairs area is now 2-3 degrees warmer. No need to worry about the paint job. From personal experience, when it comes to DIY one job tends to lead to another. Regards Martin

Posted 1 year ago

“Very good quality product - fitted like a glove and was delivered well within the estimated time.”

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Posted 1 year ago

Thank you Mark for your kind words and for your 5 star rating of Jupiter Blue Ltd. We vappreciate your feedback that your new loft hatch is of good quality and was delivered quickly. Thank you for choosing Jupiter Blue.

Posted 1 year ago

“Great service fitted first time”

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Posted 1 year ago

Thank you so much, Steve, for your 5 star rating of Jupiter Blue Ltd! We are so pleased to hear that you found our service great and that your new loft hatch was easy to fit. Your positive feedback means a lot to us!

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,888 reviews