Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,889 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb, loft hatch door fitted like a glove”

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Posted 2 years ago

Thank you for your feedback Howard.

Posted 2 years ago

“Custom size loft hatch - good quality, quick delivery time and simple enough to order and fit. Would certainly recommend.”

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Posted 2 years ago

Thank you for your review Sam, your comments are really appreciated.

Posted 2 years ago

“Nice loft hatch. Ordering a custom size is a bit confusing though as there's a lack of consistency in the instructions provided. The ordering page on the website says to deduct 5mm from the width when ordering, but the paperwork with the hatch says to deduct 5mm from both dimensions. Go with 5mm on both dimensions, if your roof hatch space is even slightly off square it'll be a pain to fit otherwise.. which mine was.”

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Posted 2 years ago

“Good product, good price, prompt delivery”

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Posted 2 years ago

Thank you John.

Posted 2 years ago

“Excellent and helpful customer service item arrived on tine and fit like a glove thank you”

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Posted 2 years ago

Thank you for taking the time to review us Dave, we really appreciate your feedback.

Posted 2 years ago

“Companty was great and the loft hatch is pretty solid (AT35) but it lacks coutersunk holes so the clearance between the screw head and the door is extremely tight. Consequently, the hatch is a bit sticky and depending on how my house moves in the summer I am a little worried it will get stuck. Also, I think for old houses the lip is somewhat pointless as my ceiling is very much not flat! I think an option for one which had a recessed groove around the edge so you could plaster it in would be better”

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Posted 2 years ago

Thank you for your feedback Jonathan, we'll pass your comments to our product development team.

Posted 2 years ago

“Custom made so it fitted like glove. Not cheap but it made it easy to fit.”

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Posted 2 years ago

Thank you for your review Christopher

Posted 2 years ago

“First product arrived damaged, very quick to respond and send a new product no questions asked. As a custom item a little wait for replacement, but dead chuffed to get it in place and a perfect fit.”

Jupiter Blue Ltd 5 star review on 16th December 2022

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Posted 2 years ago

Thank you for your review Andrew, we really appreciate your feedback.

Posted 2 years ago

“I ordered a replacement loft hatch which was dispatched in a timely manner. The hatch was exactly as described and fitted the opening. Good value thanks Mike”

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Posted 2 years ago

Thank you for your review, we appreciate you taking the time to share your feedback.

Posted 2 years ago

Thank you for your review

Posted 2 years ago

“Great made-to-measure loft-hatch. Prompt delivery with excellent packaging. Very easy to install. Thanks.”

Jupiter Blue Ltd 5 star review on 13th December 2022

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Posted 2 years ago

Thank you for taking the time to share your views Wayne. We're gald you're happy with your new loft hatch.

Posted 2 years ago

“Loft hatch was delivered on time and fits perfectly to our measurements. All at a reasonable price. Can't ask for more”

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Posted 2 years ago

Thank you for your review Andrew

Posted 2 years ago

“The hatch was easy to fit and looks good. The only reason I'm not giving 5 stars is the plastic washers provided with the screws are too thick causing the screw head to stick out and interfere with the hinge. In addition, the screws are weak and I snapped the head off one. I used PZ 4x38 wood screws instead.”

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Posted 2 years ago

“I ordered a loft hatch from Jupiter Blue (AT Airtight Loft Hatch 640 x 560mm Hinged) and was highly impressed with it, and the service received. The loft hatch was excellent in quality (really good) and very easy to install. I had already returned other ones bought elsewhere - so - very happy with this one and the company was good too - recommended!”

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Posted 2 years ago

“Good products at an affordable price, and good customer service too.”

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Posted 2 years ago

“Very good customer service and delivery of high quality item was very quickly delivered 5*”

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Posted 2 years ago

“Quality of product exceeds my expectations. Decent price delivery on time easy to install. Well worth the money”

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Posted 2 years ago

“great product, delivery and service”

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Posted 2 years ago

“All good as always”

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Posted 2 years ago

“Excellent product. Easy to fit. Had a bespoke loft hatch for a less than perfectly rectangular opening and received excellent customer service in helping get the measurements right. Highly recommend this company.”

Jupiter Blue Ltd 5 star review on 4th December 2022

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Posted 2 years ago

“Great ladder, well built & the stage locking mechanism is superior to many other brands. Easy to install. Kit provided is excellent. Totally recommend.”

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Posted 2 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,889 reviews