Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,888 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products Good service”

Helpful Report

Posted 1 year ago

Thank you Zdravko for giving us a 5-star rating for Jupiter Blue Ltd! We truly appreciate your positive feedback about our products and service. Thank you again.

Posted 1 year ago

“I ordered a made to measure replacement loft hatch from Jupiter Blue. Emma couldn’t have been more helpful in responding to my queries and making sure I ordered the correct product with a double lock. My loft hatch was delivered promptly and fits perfectly. It’s clearly been manufactured to a high standard and has made a remarkable difference to the insulation of the property. Great company to deal with.”

Helpful Report

Posted 1 year ago

Thank you Jamie for leaving us a 5-star rating! We are thrilled to hear that you had a positive experience with Jupiter Blue Ltd. We are glad to hear that your loft hatch was delivered promptly and fits perfectly. Our team takes great pride in manufacturing products to a high standard. Once again, thank you for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Delivery was swift and well packed. It transpired i had ordered the wrong product. Customer service was great and a full refund was given”

Helpful Report

Posted 1 year ago

Thank you for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that our delivery was swift and the products were well packed. We strive to ensure your items arrive in perfect condition. Thank you for your review.

Posted 1 year ago

“Excellent service. Fast delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We're delighted to hear that you are satisfied with our products and services. Thank you once again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Very helpful when I didn't realise I had ordered the wrong size of something, and they exchanged with a replacement free of charge without delay.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star rating of Jupiter Blue Ltd! We are delighted to hear that you found our team to be very helpful. Once again, thank you for choosing Jupiter Blue Ltd.

Posted 1 year ago

“The product is really good quality and the delivery was amazing . Very happy”

Helpful Report

Posted 1 year ago

Thank you Samuel for your 5-star rating of Jupiter Blue Ltd! We're thrilled to hear that you found our product to be of good quality and that the delivery was amazing. Our team works diligently to ensure that our customers receive good quality products & service. Thank you once again for your review and for choosing Jupiter Blue Ltd.

Posted 1 year ago

“The ordering Process is easy and straight forward the ceiing hatch arrived well packaged and protected. Installation instruction easy to follow. The build quality of the hatch is of a very high standard and the paint finish nice and crisp. I would order from this company again.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd.! We are thrilled to hear that you found the ordering process to be easy and straightforward. It's our priority to ensure a smooth and hassle-free experience for our customers. Additionally, we are delighted that your ceiling hatch arrived well packaged and protected. Thank you for your feedback.

Posted 1 year ago

“Bought an airtight loft hatch, came when ordered and fitted well. No issues at all, would use again..”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that the airtight loft hatch you purchased from us arrived promptly and fitted well without any issues. Thank you for choosing Jupiter Blue Ltd

Posted 1 year ago

“good product, quick delvery”

Helpful Report

Posted 1 year ago

Thank you for awarding Jupiter Blue Ltd with a 5-star rating! We appreciate your time and effort in sharing your feedback.

Posted 1 year ago

“Not installed but looks good quality”

Helpful Report

Posted 1 year ago

Thank you for giving Jupiter Blue Ltd a 5-star rating, we appreciate your feedback. Kind regards, Customer Service Team Jupiter Blue Ltd

Posted 1 year ago

“Easy to fit as long as your measuring is fairly good . No more cold air coming down from loft & more importantly no heat escaping. Unfortunately I couldn’t upload photos from my phone but looks so much better than old wooden loft hatch”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback. We're very pleased to hear that our product was easy for you to fit, and that it has effectively resolved the issue of cold air coming down from the loft, as well as preventing heat from escaping. We understand the importance of maintaining a comfortable and energy-efficient home, and we're delighted that our loft hatch has helped achieve that. Thank you once again for your support. Best regards, Customer Service Team Jupiter Blue Ltd

Posted 1 year ago

“Very good service, slight issue but sorted easilly - which speaks volumns, would use again.”

Helpful Report

Posted 1 year ago

“The product i bought arrived very swiftly and looked and functioned as I'd expect it to.Based on my experience I'd use Jupiter Blue again and would recommend.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a 5-star rating! We greatly appreciate your kind words and the recommendation for Jupiter Blue Ltd. We're pleased to hear that the product you purchased arrived swiftly and met your expectations in terms of both appearance and functionality. Thank you again for the review.

Posted 1 year ago

“I bought the custom-fit and standard-size loft hatches, both of which exceeded expectations and look great. I'd definitely recommend Jupiter Blue.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review! We are pleased to hear that both the custom-fit and standard-size loft hatches exceeded your expectations. Thank you for your feedback. .

Posted 1 year ago

“I searched for a replacement loft hatch and came across the Jupiter Blue website. I found it very easy to find exactly what I was looking for and placed my order. When my replacement loft hatch arrived it was very well packed. When I unpacked my order I was very happy with the build quality.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd, Graham! We're glad to hear that you were able to find the product you were looking for easily & you are happy with the product quality. Thank you for your review.

Posted 1 year ago

“Item made of plastic so thin that you could see the light through, a lot of rubbish DO NOT buy”

Helpful Report

Posted 1 year ago

Sorry you weren't happy with the product. Refunded in full.

Posted 1 year ago

“Perfect just what I needed delivery very quick excellent service”

Helpful Report

Posted 1 year ago

Thank you Donna, for your 5 star rating! Your feedback means a lot to us here at Jupiter Blue Ltd, and we're glad you were happy with your purchase. Thank you again for your support!

Posted 1 year ago

“Very helpful communication on first contact, great advice Ordered a made to measure loft access panel just before Christmas, and I could expect mid January. It turned up before Christmas. Great quality great service will definitely use again Thank you 👍”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating for Jupiter Blue Ltd, Craig! Your kind words about the helpful communication and great advice we provided and the quick delivery of your made to measure loft access panel are very much appreciated. Thank you again.

Posted 1 year ago

“Good customer service ( thanks Donna). Easy to order on line.”

Helpful Report

Posted 1 year ago

Thanks for the 5 star review, David! We really appreciate your kind words. We strive to provide excellent customer service and are so glad to hear that you experienced that with us. We're also happy to hear that it was easy for you to order online! Thank you again for your review!

Posted 1 year ago

“Great service and delivery”

Helpful Report

Posted 1 year ago

Thank you Alastair for the 5 star rating of Jupiter Blue Ltd! We strive to ensure great service and delivery. Thank you for the review.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,888 reviews