Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a bespoke attic hatch and ladder and was absolutely satisfied with the product and service. The hatch was of very good quality and easily fitted by 2 people. I chose the option with the 50mm lip as, whilst measuring before ordering, I noticed that my attic hatch was slightly narrower on one side (by approx. 5mm). I ordered for the more narrow measure. The 50mm lip masked the imperfection. Very happy customer!”

Helpful Report

Posted 6 months ago

Hi Peter, thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you are happy with the bespoke loft hatch and ladder you purchased from us. Thank you once again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Very good product , fast delivery and fantastic customer service”

Helpful Report

Posted 6 months ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate your review. We are thrilled to hear that you found our product to be very good, and that our delivery was fast and efficient. Thank you once again for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Good delivery time and quality item many thanks”

Helpful Report

Posted 6 months ago

Thank you Michael for rating Jupiter Blue Ltd with 5 stars! We are thrilled to hear that you were satisfied with the delivery time and quality of your recent purchase. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“We have found Jupiter Blue to be outstanding. Thier Website is easy to negotiate and order from. Thier support team are knowlegable and helpful and the cost structure is fair. I would recommend them to anyone.”

Helpful Report

Posted 6 months ago

Hi Peter, thank you for your 5-star rating of Jupiter Blue Ltd! It's wonderful to know that our website has been easy for you to navigate. Additionally, we're glad to hear that our support team has been knowledgeable and helpful in assisting you. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Very detailed description of product and excellent delivery.”

Helpful Report

Posted 6 months ago

Hi Gholamreza, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your positive feedback. We're thrilled to hear that you found our product's description very detailed and our delivery service excellent. Thank you once again for your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Great service, Ineeded a new loft hatch for my workshop, took the existing measurements, sent them in a within two weeks the bespoke loft hatch was here. I can highly recomened this company.”

Helpful Report

Posted 7 months ago

Thank you Karl for your five-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had a good experience with our company. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Ordered a custom loft hatch, fitted perfectly.”

Helpful Report

Posted 7 months ago

Hi Paul, thank you for taking the time to give Jupiter Blue Ltd a 5-star rating! We are delighted to hear that you are satisfied with our services and that the loft hatch fitted perfectly. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Service delivery and ordering was goodbut the access panel door was let down by a poor quality /flimsy plastic lock cover. This plastic cover will snap after several uses or will go brittle and snap over a short time. Also there were no side fixing points for the panel which meant additional joinery work to fit top and bottom fixing rails. As many of these panels will be fitted between existing vertical timber studs side fixing holes would make the job much easier.”

Helpful Report

Posted 7 months ago

Thank you for the review for Jupiter Blue Ltd. We appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Service

Posted 6 months ago

“Delivery and communication excellent good quality product and very straightforward to fit so all in all good value purchase”

Helpful Report

Posted 7 months ago

Thank you for your 5-star rating for Jupiter Blue Ltd! We appreciate your feedback and are thrilled to know that you had a positive experience with us. Once again, thank you for your review and for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Service

Posted 7 months ago

“I purchased the bespoke 1hr fire access door / panel, it's a well made product, dimensions were correct, arrived undamaged on time even though we had 2-bank holidays between my order & delivery. Very happy, would buy again.”

Helpful Report

Posted 7 months ago

Thank you Michael for your 5-star rating of Jupiter Blue Ltd! We are thrilled that you had a positive experience with us. It's great to hear that you are satisfied with the bespoke 1hr fire rated access panel you purchased. We take great pride in ensuring that our products meet the highest standards of quality. Thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Service

Posted 7 months ago

“Brilliant all round. Good price, good service, good quality and fast delivery. Would recommend to anyone. Thanks”

Helpful Report

Posted 7 months ago

Hi Gary, thank you for the 5-star rating! We're thrilled to hear that you had a good experience with Jupiter Blue Ltd. Your recommendation means a lot to us. Thank you again for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“excellent service and delivery and item.great”

Helpful Report

Posted 7 months ago

Hi Julie, thank you for your 5-star rating of Jupiter Blue Ltd! It's fantastic to hear that you found our service and delivery excellent, in addition you found the item you ordered to be great. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Great website , easy to select the great products. Delivery and communication superb,”

Helpful Report

Posted 7 months ago

Thank you Mark for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you found our website user-friendly and you were able to easily select the products you were looking for. We appreciate your feedback about our delivery and communication services. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“I am extremely happy with the quality of the product from Jupiter Blue. The loft hatch arrived sooner than expected, was spot on the dimensions I requested, and was very easy to fit. The finish is excellent and the hatch looks great in situ. Thanks”

Jupiter Blue Ltd 5 star review on 8th April 2024

Helpful Report

Posted 7 months ago

Thank you Steven for your 5-star review of Jupiter Blue Ltd! We are thrilled to hear that you are happy with the quality of our products. We're pleased that the installation process was hassle-free and that you're delighted with the finish of the hatch. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“No point in writing this ad icy or even opened the box that the loft hatch came in. But seeing as you have asked for a review I can only say that the box appears to be well wrapped”

Helpful Report

Posted 7 months ago

Hi Michael, thank you for the review. We appreciate your feedback and are thrilled to hear that the box containing the loft hatch came well wrapped. Thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“I have JUST installed my loft hatch into my 18th-century home. It's fair to say the house itself is a nightmare. However, the hatch was SO easy to install. 10 screws, and I was able to do it all solo. I did phone Jupiter twice, and on both times, I spoke to extremely friendly and knowledgeable staff members. This is a great company that I would highly recommend. The product is 5 stars, customer service is 5 stars!”

Helpful Report

Posted 7 months ago

Thank you Chris for your 5-star rating. We are thrilled to hear that you had a positive experience with us. Thank you for our feedback. Best regards, Jupiter Blue Ltd. Customer Support

Posted 7 months ago

“Had nothing but a great service from these guys from the purchase to a slight issue of a missing key but resolved within no time and rapid replies”

Helpful Report

Posted 7 months ago

Hi Chris, thank you for the 5-star rating for Jupiter Blue Ltd! We appreciate your feedback. Best regards, Jupiter Blue Ltd. Customer Support

Posted 7 months ago

“Looked in the usual DIY storse's for my loft hatch door, found nothing suitable, the doors available were either smaller or too big which would have extended the project, until l came across this company Jupiter Blue, found what I needed, right price, the door looked nicer than the one I replaced, bigger on the outter frame which meant no repair, win win, product came promptly, thank you Jupiter Blue”

Helpful Report

Posted 7 months ago

Hi Beverley, thank you for your 5-star rating of Jupiter Blue Ltd! It's great to hear about your positive experience with us. We're delighted to have been able to provide you with the loft hatch you needed. Thank you once again for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Great product staff very helpful”

Helpful Report

Posted 7 months ago

Hi Barry, thank you for your 5-star rating and review of Jupiter Blue Ltd! We're delighted that our staff were able to provide you with helpful assistance and you are happy with your purchase. Once again, thank you for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Seamless and excellent refund service”

Helpful Report

Posted 7 months ago

Hi Mark, thank you for your 5-star rating of Jupiter Blue Ltd! Thank you for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews