Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,888 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product information on the website is clear and thorough, the ordering process straightforward and the customer order updates helpful. The product (steel loft hatch) arrived well packaged and protected and was just what I was after, as having seen poor reviews of plastic ones form other suppliers, a more robust but still cost effective alternative was just what I wanted, especially with the option of an integral lock. Great service all round!”

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Posted 1 year ago

Thank you Oliver for your 5-star rating of Jupiter Blue Ltd! We are delighted to hear that you found our product information on the website clear and thorough. We strive to provide our customers with all the necessary details. We are also thrilled that the ordering process was straightforward for you and that our customer order updates were helpful throughout. Once again, thank you for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Good quality, competitive prices”

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Posted 1 year ago

Thank you Tania for awarding Jupiter Blue Ltd with a 5-star rating! We are delighted to hear that you found our products to be of good quality and competitively priced. Once again, thank you for the review!

Posted 1 year ago

“One of the few companies that make metal loft hatches to size. As a qualified engineer (I Eng) this product was well made and accuratly made. Why 4 star and not 5? I made it clear at the point of order that the dispatch date should be on a date I required. This was agreed. It was dispatched early and I found it at my front door on returning home; it was lucky it was not stolen. My loft hatch was large and fairly heavy, the design could be improved to allow easy removal of the hatch from the frame, a very simple design modification of hinge rod being in two pieces joined with a small tube with allen screws. This would result in a small cost increase. To fit the hatch I had to spring the hinge rod.”

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Posted 1 year ago

Thank you John for the review, we appreciate your feedback. We apologise for the inconvenience you experienced with the dispatch of your order. We appreciate your feedback on the design of our loft hatch and will definitely take your suggestion into consideration for future improvements. Thank you once again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Thus is my fourth purchase. Everything packaged and delivered perfectly, ready to fit on site.”

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Posted 1 year ago

Thank you Apostolos for your 5-star rating of Jupiter Blue Ltd. It's fantastic to hear that your recent purchase arrived perfectly packaged. Your satisfaction is our utmost priority. Thank you again for your review.

Posted 1 year ago

“Made to measure loft hatch. Delivered ahead of date. Great quality with excellent finish. Perfectly to size, made the fit straight forward. Old hatch and trim out and new one fitted in an afternoon. Hardly any making good required.”

Jupiter Blue Ltd 5 star review on 11th February 2024

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Posted 1 year ago

Thank you for taking the time to leave us a 5-star rating for Jupiter Blue Ltd. We appreciate your positive feedback and are thrilled to hear that you are satisfied with our made-to-measure loft hatch. We are delighted that we were able to deliver the product to you ahead of schedule. Thank you once again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Made to measure loft hatch, super service and delighted with hatch !!”

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Posted 1 year ago

Thank you Charlie for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled to hear that you are satisfied with our made-to-measure loft hatch. Thank you again for the review.

Posted 1 year ago

“Purchased a custom sized loft hatch. Good price, good quality and delivered within promised timescale.”

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Posted 1 year ago

Thank you for your 5-star rating! Thank you for choosing Jupiter Blue Ltd and for taking the time to share your positive feedback.

Posted 1 year ago

“Great service and a good quality loft hatch... quick deliery too..”

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Posted 1 year ago

Thank you Andrew for the 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our company. Our team always strives to deliver top-notch products and services. Thank you again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Excellent customer service from Jupiter Blue. The item was received with some defects, but a replacement was sent and the defective unit collected very quickly! Would definitely purchase from them again.”

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Posted 1 year ago

Thank you so much for leaving us a 5-star rating! We are thrilled to hear that you had an excellent experience with our customer service team. Thank you once again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Easy enough to fit and use reasonable quality materials”

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Posted 1 year ago

Thank you for taking the time to leave us a review. We are pleased to hear that you found the fitting easy. Once again, thank you for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Excellent quality custom made loft hatch that fit perfectly!”

Jupiter Blue Ltd 5 star review on 6th February 2024

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Posted 1 year ago

Thank you Jans for your 5-star rating of Jupiter Blue Ltd! We are delighted to know that you found our custom made loft hatch to be of excellent quality and that it fits perfectly in your space. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 year ago

“I haven't received my order yet so cannot comment on the product. However, I'm writing this as I wait for its delivery. It was due to be delivered in 5-8 working days. Today is day 9. After calling just now, I'm told it is due for delivery today, but there had been absolutely no communication from either Jupiter Blue or the courier company as I'd requested. With any luck, my riser door will be of better quality than the customer service. I'm rather disappointed, as I trusted I was dealing with a good and trusted company when placing my order.”

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Posted 1 year ago

Thank you for your feedback Tim. Firstly, I'm sorry you order is being delivered one day later than the delivery time quoted on our website, we will look at how we can improve communication to advise of small delays. In addition we'll also look to improving dispatch notifications for made to order items. Regards Martin

Posted 1 year ago

“Fantastic service After my loft hatch was damaged during shipping David quickly responded to my email and the problem was resolved without question, good honest business with great service. Thank you”

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Posted 1 year ago

Thank you for your 5-star review of Jupiter Blue Ltd! We appreciate your feedback, again, thank you for your review. .

Posted 1 year ago

“The loft hatch purchased is very sturdy and has a good quality finish. I needed some customer assistance, the matter has been resolved immediately. I would definitely buy from them again and recommend them to others.”

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Posted 1 year ago

Thank you Gabriel for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled to hear that you found our loft hatch to be sturdy with a good quality finish. Thank you once again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Service was excellent. gave the company the size I needed and they supplied the door and frame to fit. Always give the exact size of the aperture and they do the rest. I am a DIY person not a joiner and I found the fiiting of the door and frame simple due to its design. Looks good as well.”

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Posted 1 year ago

Thank you Graham for the 5-star rating of Jupiter Blue Ltd! We truly appreciate your feedback and are thrilled to hear that you found our service excellent. Again, thank you for your review.

Posted 1 year ago

“VERY SIMPLE TO PLACE AN ORDER ON INTERNET AND DELIVERY WAS PROMPT”

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Posted 1 year ago

Thank you for your rating and review of Jupiter Blue Ltd. We're thrilled to hear that you found our ordering process on the internet very simple and that our delivery was prompt. Customer satisfaction is a top priority. Thank you again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Ordered a made to measure loft door as opening not a standard size so not available off the shelf.Even though more expensive it is great quality and design .Would recommend .The delivery was well packaged and quick from order.”

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Posted 1 year ago

“It is perfect, it was easy to fit, well made and makes a visual difference to our landing.”

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Posted 1 year ago

Thank you Gina for your 5-star rating of Jupiter Blue Ltd! We're delighted to know that our product has met your requirements. Once again, thank you for taking the time to share your positive experience.

Posted 1 year ago

“1st class product and service”

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Posted 1 year ago

Thank you so for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your kind words. We are thrilled to know that you found our product and service to be 1st class. Providing top-notch quality and exceptional customer service is always our utmost priority. Once again, thank you for your review.

Posted 1 year ago

“Good quality loft hatch, well finished and easy to install”

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Posted 1 year ago

Thank you Grant for taking the time to rate us with five stars! We truly appreciate your positive feedback on Jupiter Blue Ltd. We are delighted to hear that you found the loft hatch of good quality, well finished, and easy to install. Once again, thank you for choosing Jupiter Blue Ltd.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,888 reviews