Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and fitted one loft hatch and was so impressed with the quality [ ordered another, unfourtunatly I ordered the wrong size and got in touch with Jupiter before it was despatched and cancelling and ordering the right size of hatch couldnt have been easier or stress free, The lady on the phone was very helpful and my worries of making the mistake disappeared, I would definatley buy from again as quality and interaction was first class”

Helpful Report

Posted 8 months ago

Thank you John for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you were impressed with the quality of the loft hatch you ordered from us. We are also delighted that our phone representative was helpful and ensured all your worries vanished. Thank you once again for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Fantastic loft hatch. Highly recommend.”

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Posted 8 months ago

Hi Ross, thank you for your 5-star rating of Jupiter Blue Ltd! It's fabulous to hear that you are very happy with the loft hatch you ordered. Thank you again, Ross! Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“I needed a small "trapdoor" to access a transformer and LED control I was installing in my bathroom ceiling roof space. It was a totally random search but I came upon Jupiter Blue and found exactly what I was looking for!! Flush fitting and small enough to be unobtrusive yet functional, the access trap is really well made and inexpensive. What a find, I'm really delighted!!!”

Jupiter Blue Ltd 5 star review on 4th March 2024

Helpful Report

Posted 8 months ago

Hi Nicholas, thank you for your 5-star review of Jupiter Blue Ltd! We are delighted that our product was exactly what you were looking for to access the transformer and LED control in your bathroom ceiling roof space. Thank you once again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Custom made hatch, very good fit but expensive for what it is compared to regular sizes. Had to have it custom sized as replacing an existing loft opening. I daresay I could have resized to fit a standard hatch, but it would have meant plasterboard work and redecorating the ceiling.”

Helpful Report

Posted 8 months ago

Thank you Michael for your rating of Jupiter Blue Ltd. Great to hear that the custom-made hatch was a very good fit. We appreciate your feedback. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Excellent service. The quality of the product is excellent. I had a bespoke loft hatch and it is perfect.”

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Posted 8 months ago

Hi Rupert, thank you for your 5-star review of Jupiter Blue Ltd! Great to hear that you had an excellent experience with our service and found the quality of our product to be excellent. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Excellent, easy to fit and good quality materials”

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Posted 8 months ago

Thank you Derek for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that you found our products excellent, easy to fit, and of good quality materials. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Needed a bespoke loft hatch and could not fault the construction fitted perfectly”

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Posted 8 months ago

Hi James, thank you for giving a 5-star rating for Jupiter Blue Ltd! We appreciate your feedback and we’re glad that you were satisfied with the construction of the bespoke loft hatch. It's great to know that it fitted perfectly. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Excellant quality loft hatch lock heavy duty easy to fit happy customer”

Helpful Report

Posted 8 months ago

Thank you Donald for your 5-star rating of Jupiter Blue Ltd! We're delighted to hear that you found our loft hatch lock to be of excellent quality. Our team always strives to provide products that are easy to fit and ensure customer satisfaction. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“This is the second time i have used Jupiter blue and on both occasions i have been very impressed with the product. very easy to install and the product looks great when installed and continues to look great”

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Posted 8 months ago

Thank you Neil for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback. Great to hear that your experience on both times you have bought from us has impressed you and the product not only was easy to install but also looks good. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Support Team

Posted 8 months ago

“First class service and excellent result. Very happy with the product and was easy to fit”

Helpful Report

Posted 8 months ago

Hi Anthony, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback. We are thrilled to hear that you had a first-class experience with our service and that the end result was excellent. Also, great to hear that the product was easy to fit. Once again, thank you for choosing our company. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Ordered a made to measure loft hatch. Couldn't be happier with the quality. Thanks”

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Posted 8 months ago

Thank you Andrew for giving Jupiter Blue Ltd. a 5-star rating! Great to hear that your happy with the quality of the made-to-measure loft hatch you ordered. Thank you again for your review. Best regards Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Had an issue with damaged corner on a loft hatch contacted them and straight away sent a new one very efficient great service”

Helpful Report

Posted 8 months ago

Hi Jason, thank you for your rating of Jupiter Blue Ltd! We apologise for the issue you encountered with the damaged corner on the loft hatch. Our team takes great pride in providing an efficient service to our customers, and we are glad that we could assist you in a timely manner. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Bought a new custom loft hatch and the whole process was a breeze. Very happy with product and super easy to install.”

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Posted 8 months ago

Thank you Robert for your 5-star rating of Jupiter Blue Ltd! We're delighted that your happy with the new custom loft hatch, and we're thrilled to hear how easy the installation process was for you. Thank you once again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Excellent service and product and very easy to install”

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Posted 8 months ago

Thank you Keith for taking the time to leave us a 5-star rating for Jupiter Blue Ltd. We appreciate review. Great to hear that you found our service and product excellent, and that the installation process was effortless. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Very good product so far. The size was spot on. The lock was a bit tight and needed loosening, but that was only Minor.”

Helpful Report

Posted 8 months ago

Thank you Adrian for your 5-star rating for Jupiter Blue Ltd. We are glad to know that the size of the product was spot on for you. We apologize for the minor inconvenience you faced with the tight lock, but we are pleased that it was easily resolved by loosening it. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Always good products with fast delivery.”

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Posted 8 months ago

Thank you Nick for your 5-star rating of Jupiter Blue Ltd. We appreciate your support and are delighted to hear that you are consistently satisfied with our products. In addition great to hear you received your order quickly. Thank you once again. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“I ordered a custom sized SDS drop down trap hatch including insulation cover. I received it only a few days later and am extremely satisfied with it. It's well made, exactly the size requested and fits perfectly. The seal between hatch and frame works perfectly and it's very easy to open and close. It looks really good.”

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Posted 8 months ago

Hi Paul, thank you for your 5-star rating of Jupiter Blue Ltd! Your feedback is highly appreciated. We are thrilled to know that you are satisfied with the SDS drop down hatch and it's great to hear that the hatch fits perfectly. Thank you once again for your review! Warm regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“This appears to be a good product at a reasonable price. Customer service was really good. When I went back and made a further request they responded quickly and efficiently”

Helpful Report

Posted 8 months ago

Thank you Alistair for your 5-star rating! It's good to hear that you find our product to be of high quality, and that it is being offered at a reasonable price. In addition we are pleased to know that you had a great experience with our customer service team. Once again, thank you for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“I have just installed the new loft door which was custom made. It fitted perfectly and was supplied with exact measurements.”

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Posted 8 months ago

Hi Steve, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that the new custom-made loft door has fitted perfectly. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Bought a made to measure loft hatch for an old house. Measuring guide was easy to use and the hatch was brilliant, millimetre perfect fit!”

Jupiter Blue Ltd 5 star review on 19th February 2024

Helpful Report

Posted 8 months ago

Thank you Lauren for your 5-star review of Jupiter Blue Ltd! We are thrilled to hear that you found our measuring guide easy to use and you are pleased with the loft hatch. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews