Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,888 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loft hatch arrived quit, well packaged but catch broken, following a phone call new catch arrived 48 hours later.”

Helpful Report

Posted 5 months ago

Hi Deryn, Thank you for your 5-star review of Jupiter Blue Ltd! We greatly appreciate your feedback. We're thrilled to hear that your loft hatch arrived quickly and was well packaged. However, we are sorry that the catch was broken upon delivery. Thank you again for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 5 months ago

“Great product 5star”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to rate Jupiter Blue Ltd with five stars! We really appreciate your feedback and are thrilled to hear that you had a great experience with our product. Thank you once again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Hatches fit perfectly, look great and I highly recommend.”

Helpful Report

Posted 5 months ago

Thank you Ross for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that the hatches you purchased from us fit perfectly and look great. Your recommendation means the world to us! We also want to take this opportunity to express our gratitude for your continued loyalty as a customer. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Arrived earlier than expected as it was a made to measure , well finished product and easy to fit to the non standard size opening, saved money by not having to pay to have roof eaves trimmed”

Helpful Report

Posted 5 months ago

Hi Kevin, Thank you for your 5-star review of Jupiter Blue Ltd! We appreciate your feedback. We are delighted to hear that the Made-to-Measure Loft Hatch arrived earlier than expected and you are pleased with the product quality. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Easy delivery and just what I wanted Ideal”

Helpful Report

Posted 5 months ago

Hi Lewis, Thank you for giving Jupiter Blue Ltd a 5-star rating! We are extremely delighted to hear that our products have met your expectations and delivered exactly what you wanted. Thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Excellent product! My carpenter wanted to fit plastic, insulated with polystyrene loft hatches bought from a main stream builders merchant. Having looked at them myself I found excellent products from Jupiter Blue. Delivery was very quick. Carpenter was very impressed and suggested he would use these products going forward. He said they were easy to fit with just a few screws once the correct hole had been created. They look great too.”

Helpful Report

Posted 5 months ago

Good morning, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you found our loft hatches to be excellent. It's great to hear that our loft hatches were easy to fit and that your carpenter was impressed with their quality. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very good product, in this case a lift hatch, just note to order the hatch 5mm under the opening size to allow easy fit, I don’t recall this being said in the ordering instructions and had to adjust my opening”

Helpful Report

Posted 5 months ago

Hi Chris, Thank you for your 5-star review of Jupiter Blue Ltd! We're thrilled to hear that you found the product to be very good. Your feedback about ordering the hatch 5mm under the opening size is extremely valuable, and we apologise for any confusion caused. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very good product, especially when you have a non standard opening, neat and tidy, great customer service, delayed delivery while I was on holiday”

Helpful Report

Posted 5 months ago

Hi Andrew, Thank you for giving Jupiter Blue Ltd a 5-star rating! We appreciate your feedback and are thrilled to hear that you had a positive experience with our products. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Loft hatch arrived very quickly. Only issue was can't disconect the hatch to fit the frame.”

Helpful Report

Posted 5 months ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that your loft hatch arrived promptly. Please feel free to reach out to our dedicated customer service team, and we will gladly assist you in answering any fitting issues. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Product came well protected within the outer carboard box and was exactly as ordered. No fuss no drama delivered what was required.”

Helpful Report

Posted 5 months ago

Hi Neil, Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that your product arrived well protected and exactly as ordered. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Bought 2 metal loft hatches from this company now, quick delivery and top quality product.”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear you have had good experiences with Jupiter Blue Ltd on both product quality and speedy delivery. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Fantastic product! The roof lantern was delivered within the lead time and came fully protected with each element of the lantern being wrapped and labelled which was really helpful when installing. We were able to install the lantern ourselves (2 people) using the fitting leaflet provided with the product and also using the manufacturer installation video on YouTube. Jupiter Blue were great in helping me choose the most suitable rooflight for my renovation, I will definitely buy from them again for future renovation projects around the house! Thank you.”

Jupiter Blue Ltd 5 star review on 2nd September 2024

Helpful Report

Posted 5 months ago

Hi Emma, Thank you for your 5-star rating and for sharing your experience with Jupiter Blue Ltd. We appreciate your feedback and are thrilled to hear that you found our roof lantern to be a fantastic product. We are delighted that the delivery of the roof lantern was within the lead time and that it arrived fully protected and labelled, making the installation process much easier. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“can promptly. good quality for what we paid.”

Helpful Report

Posted 5 months ago

Hi Gavin, Thank you for your 5-star rating of Jupiter Blue Ltd! We are delighted to hear that your order was delivered promptly and you are pleased with the quality. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Quick delivery and great product”

Helpful Report

Posted 5 months ago

Hi Ian, Thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your review and are thrilled to hear that you had a positive experience with us. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very pleased with the service I received”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to give Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you were very pleased with the service you received. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Contacted about a fault with the door and was sent a new one the next day! Excellent customer service”

Helpful Report

Posted 5 months ago

Thank you Jack for taking the time to give us a 5-star rating for Jupiter Blue Ltd! We greatly appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Easy to navigate Web site with good quality access hatches. Ordered a bespoke external hatch which arrived as scheduled and in good condition.”

Helpful Report

Posted 6 months ago

Hi Wayne, Thank you for giving Jupiter Blue Ltd a 5-star rating! We are delighted to hear that you found our website easy to navigate and our access hatches of good quality. We greatly appreciate your feedback. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Allways very pleased with the service I get from this very professional Co. Get to talk to real people who know what they are talking about - Even during the Euros (: (: APPM”

Helpful Report

Posted 6 months ago

Hi Tony, Thank you for your 5-star review of Jupiter Blue Ltd! We greatly appreciate your feedback. We are thrilled to hear that you have always been pleased with the service you receive from our company. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“As always. An easy process of ordering online and a very good delivery service.”

Helpful Report

Posted 6 months ago

Hi Nigel, Thank you for your 5-star rating! It's fantastic to hear that you found our online ordering process easy, and our delivery service good. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Really fast delivery and the product was great quality.”

Helpful Report

Posted 6 months ago

Thank you for your 5-star rating! We greatly appreciate your feedback. We are thrilled to hear that you found our delivery service to be fast and you are happy with the product quality. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd. Customer Support

Posted 6 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,888 reviews