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Jupiter Blue Ltd Reviews

4.9 Rating 1,816 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
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Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 22nd October 2024
Stephen
Jupiter Blue Ltd 5 star review on 2nd September 2024
EMMA
Jupiter Blue Ltd 5 star review on 4th August 2024
Alan
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
69
Anonymous
Anonymous  // 01/01/2019
Very pleased with panel,good quality and quick delivery service.
Helpful Report
Posted 2 years ago
The loft hatch I ordered is ideal. It's just what I expected. Fitted perfectly according to the guidance on measurements. Got it fitted in place in about 15 mins. They forgot to send the unlocking rod but after I queried it they sent it the next day.
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Posted 2 years ago
Good quality product. Excellent service x
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Posted 2 years ago
Amazed at the order turnaround. Product exactly as advertised. Instructions very clear
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Posted 2 years ago
Had an issue with a custom made loft hatch. It was promptly dealt with excellent communication. Many thanks
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Posted 2 years ago
Great service from yourself but let down by poor service from parcel force . New loft hatch looks great and fits perfect would recommend to anyone looking for a loft hatch build to size . Thanks joe
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Posted 2 years ago
The products look good, but the excellent grade was earned by the tenacity and timely actions of the sales/support who managed to deliver the product in spite of the failures of the carriers.
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Posted 2 years ago
Robust product, next day delivery, competitive price. What more do you want?
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Posted 2 years ago
The loft ladder kit arrived quickly and is very well made. Has made my life a lot easier. The installer was able to fit it quickly and the actual loft hatch great, wish I?d done it years ago.
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Posted 2 years ago
Installation went OK.
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Posted 2 years ago
We bought a loft hatch, great service, was delivered really quickly and is very good quality. I recommend this company 100%
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Posted 2 years ago
Product (loft hatch) arrived well ahead of predicted date, well-packaged and in good condition (one small transit ding to the insulation on the hatch, but nothing worth complaining about). As a DIYer, about the only point I feel could have been better is that no installation instructions were included. Web video was useful, but one point in particular could have done to have been stressed. And I had to go back to the product details on the website to verify the correct opening size to construct. Actual installation was easy enough, but I hit a problem that I had to figure out for myself, with a couple of the screws initially fouling the hatch and preventing it opening once closed. There's nothing unreasonable in that; if I can't figure something out, I probably shouldn't be doing it. But it could simply have been just that bit better. I'm going to need to add a ladder at some point, but I must admit I'm a little nervous at the idea of possibly having to figure the installation details out for myself again.
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Posted 2 years ago
Sent multi emails to their sales team for advise and support and nothing was ever too much trouble, they responded quickly and were very informative. Hatch arrived in good time, excellent service, let's hope the after service will be the same if ever need it ??
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Posted 2 years ago
your end was brillant but company you used for delivery let you down because the driver ran out of time he said he couldnt find our address so beware it could spoil your business
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Posted 2 years ago
Couldn?t believe it when the item we ordered arrived at 9am the following day, now that what I call service. Very easy to order on line. Many thanks
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Posted 2 years ago
Product was perfect fit and as described. It arrived early and well packaged to avoid those annoying scratches and chips you can get on powder coated products in the mail. Only thing I would say is the reduction of 5mm was not needed in my case and has given me a hairline gap with the new plaster work and the loft hatch. With careful management of the installation I have made it less noticeable.
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Posted 2 years ago
Absolutely love my new loft hatch! Fast delivery, well packaged, easy to fit. Looks amazing. Thank you. Highly recommended.
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Posted 2 years ago
Bought a fire proof loft hatch, looks great and well capable of protection from fire ingress
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Posted 2 years ago
Beautifully made. Pity the door is not detachable, as that would make installation a lot easier. Really pleased with finished result.
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Posted 2 years ago
Looks like we?ll built and a great design. , not fitted yet .
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Posted 2 years ago
Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews