Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,889 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, arrived promptly.”

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Posted 2 years ago

Thank you for your review Ulrich

Posted 2 years ago

“Initially had to phone to get advice as my loft opening was wider at one end than the other. Query was answered quickly. Placed on line order and the hatch was delivered about 5 days earlier than expected. The packing box had a massive rip in it, but contents were fine. Didn't take long to install. Fits perfectly, looks great and most importantly there are no more drafts. Would have been nice if packing material had not been polystyrene. Would definitely recommend.”

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Posted 2 years ago

“Ordered a bespoke loft hatch from Jupiter Blue after being quoted stupid money for a new one by tradespeople - great instructions for getting the right measurements and really easy to fit. Actually took longer to get out of the box than it did to fit! Great quality, looks fab I would definitely recommend !”

Jupiter Blue Ltd 5 star review on 23rd September 2022

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Posted 2 years ago

“I asked a question using the "ask a question" option under the product but no response at all. So don't bother to use that option!!! Ordered only the loft hatch; agree it is an ok product for the price charged and went else where to buy the loft ladder. Had they responded to my query, l might have gone for the loft ladder also from same supplier, good that they didn't response;-) got a better product from else where.”

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Posted 2 years ago

“Fantastic company to deal with. Fast delivery and great customer service. Would definitely use this company again!”

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Posted 2 years ago

Thank you for your review Jamie, we appreciate your feedback.

Posted 2 years ago

“Ordered 2 loft ladder poles in May. One of the plastic ends snapped recently. I contacted them to advise and I received an immediate response apologising. A new pole was despatched and then received next day. Fantastic service … and all on an item costing less than £20.”

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Posted 2 years ago

Thank you for your review Richard, we really appreciate your feedback.

Posted 2 years ago

“Extremely easy to order and delivery was super quick, no problems at all”

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Posted 2 years ago

Thank you Emily, we appreciate your feedback.

Posted 2 years ago

“The measurements I provided were translated exactly into the loft hatch. It was reasonably easy to fit. The end product looks very good and is just what I wanted.”

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Posted 2 years ago

Thank you for your review Mark.

Posted 2 years ago

“Quick delivery, great product, simple installation”

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Posted 2 years ago

Thank you for your review Eduart.

Posted 2 years ago

“No hassle with this purchase.”

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Posted 2 years ago

Thank you for your review Fred

Posted 2 years ago

“Great service, arrived really quickly.”

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Posted 2 years ago

Thank you for your review David.

Posted 2 years ago

“Delivered promptly on time with perfect specifications, would recommend”

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Posted 2 years ago

“Good delivery and product”

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Posted 2 years ago

“First class service. I'd use this company again and would recommend them to anyone.”

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Posted 2 years ago

Thank your recent access panel purchase Kevin. We appreciate your feedback.

Posted 2 years ago

“I was advised of a reasonably long delivery time as they were out of stock but was pleasantly surprised when it turned up within a week of ordering.”

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Posted 2 years ago

Thank you for your review Shirley.

Posted 2 years ago

“Disappointed. Ordered a bespoke attic hatch and paid for it(not cheap). Got an email 2 days later to say I needed to pay an additional £25 because it needed 2 locks. This wasn’t stated on the website at the time. I requested a refund and received it a few days later. I spoke to my customer who decided they would be happy with a plywood hatch. So I ordered a heavy duty catch from Jupiter blue along with a pole to open the latch. £25 for delivery was extortionate, making a total cost of £89 for such a small wee item but I grinned, beared it and will never order from these rip off merchants again.”

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Posted 2 years ago

You can have cheap or you can have quality, but not both. Our made to measure loft hatches are hand made to your exact measurements. All our charges are made clear at the point of ordering. If you're unhappy, feel free to shop elsewhere.

Posted 2 years ago

“Excellent service. Order what just what was needed and arrived promptly.”

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Posted 2 years ago

Thnak you for your review Chris

Posted 2 years ago

“The new loft door was delivered and fitted and hour and half later a perfect fit”

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Posted 2 years ago

Thank you very much for your review

Posted 2 years ago

“Very easy order process and great communication throughout purchase and delivery.”

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Posted 2 years ago

Thank you for your review

Posted 2 years ago

“Always reliable and accurate with a rapid service.”

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Posted 2 years ago

Thank you for your review Oliver. We appreciate your continued business.

Posted 2 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,889 reviews