Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,891 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a clear loft hatch. The Royal Mail courier staff dropped it so a corner was dented. Jupiter blue was going to make a loss by replacing it and send replacement by pallet to avoid 2nd clear loft hatch being damaged. Jupiter blue said Royal Mail staff would only get ?telling off? and not pay compensation for damage. Jupiter blue told me to dispose of clear loft hatch as a loss would be incurred for them to retrieve the damaged loft hatch. We don?t like to see waste and feel that it is not right that Jupiter blue should make a loss because it was Royal Mail courier?s fault. We suggested that Jupiter blue give us a discount on the damaged clear loft hatch as we can use pliers to bend the dented corner back to shape, sand and repaint the dented corner. Jupiter blue was very kind as and agreed to give us a discount. Our repair was not perfect. However , the rest of the clear loft hatch still looked spectacular. We are very pleased with Jupiter Blue?s workmanship and we would definitely buy from Jupiter blue again!”

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Posted 4 years ago

“Very easy to use the website, good price and fast delivery. Slotted straight into the hole. Thanks”

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Posted 4 years ago

“Excellent service and product, access hatch well made, needed it to fit the the hole I had so made to measure was perfect, made and delivered in one week. 5 stars.”

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Posted 4 years ago

“Good product and delivery service.”

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Posted 4 years ago

“Very pleased with purchase very quick delivery”

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Posted 4 years ago

“100% excellent service and delivery, made to measure loft hatch which I purchased was of good quality, finish and fitted perfectly. Will not hesitate to recommend this company.”

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Posted 4 years ago

“Quality item! Speedy delivery. Great service. Definitely recommend.”

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Posted 4 years ago

“Good quality item. Fast Delivery”

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Posted 4 years ago

“Exactly what was needed for a job in a sheltered living unit”

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Posted 4 years ago

“Great efficient service and products are exactly as described.”

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Posted 4 years ago

“Ordering was simple through the web site. delivery was pretty quick for the made to measure loft hatch. I'd have no issue Ordering again from them.”

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Posted 4 years ago

“Would recommend Jupiter Blue (and have already mentioned to friends) I ordered an SDS made to measure loft hatch to replace a draughty old access to a 1930s loft opening. I had called the team before ordering for advice on measurements as the opening was slighlty out of square. For a made to measure product my order was then turned around very promptly and arrived securely packaged. This is a quality product and made to measure was exactly that. The frame slotted into position perfectly on the first attempt without any need to trim the surrounding timber work. The fitting instructions advised to use the supplied woodscrews. There were none provided but 12 countersunk screws did the job. Packing shims were also needed as advised in the instructions to prevent overtightened screws twisting the frame.”

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Posted 4 years ago

“We ordered made to measure air tight hatch. Jupiter Blue was a great price, hatch was delivered on time and it looks fantastic with good quality finish”

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Posted 4 years ago

“Great product, delivered in good time, looks great!”

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Posted 4 years ago

“I ordered a made to measure loft hatch. All through the process Jupiter Blue were extremely helpful. I was a novice and they were very patient and guided me to order the right product for my needs. The product I received is of very good quality and looks amazing now fitted.”

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Posted 4 years ago

“Ordered a loft hatch which due to my error was the wrong size. However no problems returning it and getting refund. Very good customer service and although I didn't use it the hatch looked very good quality. Would definitely recommend this company based on their customer service.”

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Posted 4 years ago

“Fast, effective and simple ordering process, manufactured and delivered on time.”

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Posted 4 years ago

“I had to create a new loft hatch in a room extension. I first thought of making one myself but, being no carpenter, saw the range produced by Jupiter Blue and bought a basic fire-rated push up model. If you follow the instructions you will find it fits perfectly and has a modern, unobtrusive appearance. And it is fairly priced.”

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Posted 4 years ago

“Thank you, very helpful and quick to respond to questions”

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Posted 4 years ago

“Brilliant! We had held off for months as too scared to change the hatch, but it was so easy! Really good quality, easy to fit and quick delivery”

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Posted 4 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,891 reviews