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Jupiter Blue Ltd Reviews

4.9 Rating 1,818 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,818 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 16th November 2024
MR
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 22nd October 2024
Stephen
Jupiter Blue Ltd 5 star review on 2nd September 2024
EMMA
Jupiter Blue Ltd 5 star review on 4th August 2024
Alan
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
70
Anonymous
Anonymous  // 01/01/2019
An easy to use website containing clear and concise instructions for placing an order. Plenty of good comms. Friendly as well as user friendly system. The main thing was that my hatch arrived satisfactorily, well-packaged - and it fitted.... Easy to fit and it looks good.
Helpful Report
Posted 4 years ago
Easy to navigate site and prompt delivery, will use them again
Helpful Report
Posted 4 years ago
Speedy receipt of ordered product. Product as described. Reasonably priced - albeit not cheap. Perfect for opening the loft hatch lock without need of stepladder - although could do with being about 15-20cm longer to cater for shorter individuals than myself. Or perhaps my ceiling is just higher than the standard?.
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Posted 4 years ago
Ordered a loft hatch to my own sizes as non standard it arrived well protected. Quality was good and so easy to fit would recommend this company as so quick and easy to order
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Posted 4 years ago
Great service again by Jupiter Blue which is what i have come to expect now after using them so many times for excellent easy to fit bespoke fire rated loft hatches. Delivered on time and adequate packaging to avoid damage. Easy to order online as well !
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Was wanting a Fireproof loft hatch and Jupiter Blue came up trumps. Fast delivery, reasonable price and good selection. Thank you
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Posted 4 years ago
A prompt response to my email, following which I ordered a bespoke loft hatch which fitted perfectly. Delivery was made within an acceptable period of time, and the item was well packaged. Excellent service from start to finish.
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Posted 4 years ago
Easy to use web site and delivery when promised
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Posted 4 years ago
Very speedy and very pleased with item. As described on website
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Posted 4 years ago
This product was well up to our expectations, based on other excellent reviews. Fitting was simple (following the advice that two people are advisable), and we found that four clamps to hold the frame in place, once held up to the opening, made things even easier. In place it looks really neat, and, importantly, the catch is very precise and robust, so that we no longer live in the fear we had with our old hatch, of its wonky catch causing it to drop unexpectedly and cause someone a serious injury. Good quality, good value, highly recommended.
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Posted 4 years ago
Fast efficient service, product did the job it was purchased for, quality good for price paid.
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Posted 4 years ago
Good to deal with
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Posted 4 years ago
Ordered a new access panel from Blue Jupiter in a custom size (600 x 450) and it was delivered just a week later. Very good quality with various fixing holes you can use, plus a removable door from a spring-loaded hinge. Fitting was easy and the panel looks great.
Helpful Report
Posted 4 years ago
This roof access hatch was recommended by my roofing company on this website. Loads of banners on the website (which was easy to use) offering free shipping, but when I went to order a delivery charge was added!!! One of my pet hates, don?t state it?s free shipping unless you mean ?free shipping?, which is why it?s 4*. I?m pleased with the product and it arrived on time. Contacted customer service who did respond in a timely manner but didn?t address my complaint about the shipping charge. I like that the company make a donation to charity and overall am pleased.
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Posted 4 years ago
Great service Great product Great price
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Posted 4 years ago
Bought a loft hatch but when I unpacked it the hinge was broken. Phoned up and straight away was told another one would be sent free of charge ASAP. Arrived within a couple of days. Very please with the service I received and the new loft hatch looks good. Would definitely recommend to friends.
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Posted 4 years ago
Ordered a bespoke door which turned up within the predicted timescale and it is exactly as specified.
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Posted 4 years ago
I bought a bespoke loft hatch. The measuring instructions were clear. It was easy to order and turned up on time and in good condition. It?s a 2 man job to install but easy for my son to do with me holding it in place. I?m very pleased with the result - so much better than the cheap plastic hatch which was falling apart.
Helpful Report
Posted 4 years ago
Excellent product (Custom Loft hatch) and arrived well packaged and with a perfect fit. My only gripe is the very slow delivery and no information on dispatch or tracking of item...I had no idea when it was due to be delivered.
Helpful Report
Posted 4 years ago
Jupiter Blue Ltd is rated 4.9 based on 1,818 reviews