Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,888 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought loft hatch off Jupiter blue, could not be more pleased, the hatch was exactly the measurement i asked for,quick delivery and I'm also satisfied with the quality and finish of the hatch. Full five stars from me and would definitely order from them in the future.”

Helpful Report

Posted 1 year ago

Thank you so much, Paul, for your 5 star rating of Jupiter Blue Ltd! We greatly appreciate you taking the time to give us a review. We are delighted to hear you were pleased with the quality and finish of the hatch. We look forward to working with you in the future.

Posted 1 year ago

“The item was what I wanted and the p & p was very quick”

Helpful Report

Posted 1 year ago

Thank you Paul for the 5-star rating of Jupiter Blue Ltd. We appreciate your kind words. Thank you!

Posted 1 year ago

“We had to buy a Bespoke Loft Hatch because of the irregular size required, and these guys were excellent. Yes, They're cheaper but the quality is beyond reproach !! Fitted in 30mins. All enquiries were answered within the hour by the "after sales" team. Couldn't ask for more. Thanks again”

Helpful Report

Posted 1 year ago

Mark thank you for your 5 star rating of Jupiter Blue Ltd! We are glad to hear that you were pleased with the quality and the speed of installation. We really appreciate your positive feedback.

Posted 1 year ago

“Superb company. Ordered a loft hath which on receiving found it wouldn't fit. The company took it back without any problem.”

Helpful Report

Posted 1 year ago

Thank you Andrew for your 5 star rating of Jupiter Blue Ltd! We appreciate your feedback

Posted 1 year ago

“Ordered a custom-measured loft hatch which came sooner than expected and it was well-packed and secure. On my part, I had to make a small adjustment to the opening. Overall it fits perfectly and I am pleased with the standard of this loft hatch and would recommend to friends and family if required.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating, Robert! We are so glad that your custom-measured loft hatch arrived earlier than expected and that you were pleased with its quality and security. We appreciate your recommendation. Thank you again.

Posted 1 year ago

“Old drafty wooden uninsulated loft hatvh well overdue to get replaced. Awkward size and found jupiter blue online. Rang them up gave them the dimensions and an insulated double single lock loft hatch came to me. Did take about 10 days from ordering to deliver to Northern Ireland. Arrived and well made with metal frame. Quite heavy and tricky to install mainly as i balanced on top of a chair whilst my wife held on from the loft for dear life. Plenty of fix points about 10 screws , easy to install minus the weight and sitting flush against the ceiling .”

Helpful Report

Posted 1 year ago

Thank you for your review Rob. We are pleased that you were satisfied with our product and that it fits your needs. Thank you again.

Posted 1 year ago

“Good service, loft hatch fitted perfectly thank you, not a bad price”

Helpful Report

Posted 1 year ago

Thank you for the 5 star review, David! It's great to hear that the loft hatch has fitted perfectly. Thank you again.

Posted 1 year ago

“Basically a good hatch. Heavier than expected to operate. Easy to install. Locking pole is useless if not dangerous particularly so for not so strong person trying to operate hatch from floor.”

Helpful Report

Posted 1 year ago

Thank you John for your feedback! We appreciate your feedback about our locking pole - we'll keep that in mind for our future designs. Thanks again!

Posted 1 year ago

“The loft hatch I purchased was good quality and good price. Fast delivery will be ordering from them again in the future”

Helpful Report

Posted 1 year ago

Thank you Jeremy for your 5-star rating of Jupiter Blue Ltd, we truly appreciate your support! It's great to hear the loft hatch you purchased was good quality and good price, as well as having a fast delivery. We look forward to seeing you again in the future!

Posted 1 year ago

“Second hatch we have purchased from them. While their is pain of absorbing the cost of a custom sized hatch, the actual quality of the hatch is top notch. Fitted perfectly and was very simple to install. This is a 2 person install as it's quite fiddly, but as mentioned we have fitted two in the house now and each one took about 20 mins tops which included removing the old wooden hatch and stops. Recommended!”

Helpful Report

Posted 1 year ago

Thank you Craig for your 5 star rating of Jupiter Blue Ltd! We really appreciate your kind words about the quality of our products and the ease of the installation. We thank you for purchasing a second hatch from us, and we are glad to hear that you are satisfied with what you received. Thank you again for your review.

Posted 1 year ago

“Item arrived in good time and was of good quality. Fitted well with ease.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Jupiter Blue Ltd. We are delighted you were pleased with the item you received, as well as how quickly it got to you. We are glad that you had a satisfactory shopping experience.

Posted 1 year ago

“Second time I have used the Company for installing a bespoke loft hatch and they again delivered to the same standard- excellent! The goods were ordered and delivered within the promised lead time and fitted like a glove into a bespoke cut-out. The goods were also very well packaged and protected. I would recommend this company.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd. We are so pleased to hear that you had a good experience with us ordering and installing a bespoke loft hatch. We are delighted that you would recommend our business to others. Thank you again!

Posted 1 year ago

“Excellent service, made to measure loft hatch delivered in 7 days from ordering. Fits perfectly and easy to install (needs at least 2 people). Would use again in future.”

Helpful Report

Posted 1 year ago

Thank you for rating us 5 stars, we are happy to hear that you were pleased with your purchase and our services! We are delighted to have been able to provide you with a made to measure loft hatch and to have it delivered within 7 days. It's great that the hatch fits perfectly. Thank you again.

Posted 1 year ago

“Great prices , very prompt delivery. I shall keep returning. Thank you Robert”

Helpful Report

Posted 1 year ago

Thank you for our 5 star rating. We strive to provide affordable prices and quick, efficient delivery so we are thrilled to hear that you are happy with your experience. Thank you again!

Posted 1 year ago

“Great product and delivery in a timely manner. First purchase from this company and will do so again in future.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd., Ikram! We are extremely delighted to hear that you were satisfied with our product and delivery in a timely manner!

Posted 1 year ago

“I was a bit sceptical as I’d never heard of Jupiter Blue and neither had anyone I’ve spoken with, however I have NO complaints. My item arrived within a few days and is as described, seems a decent quality for the price and simple to fit in about 5 minutes.”

Helpful Report

Posted 1 year ago

Thank you so much, Kevin, for your kind 5 star rating of Jupiter Blue Ltd! We are pleased you have received your item with no complaints.

Posted 1 year ago

“Very good product,fast delivery. Highly recommended business,A+++++”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Jupiter Blue Ltd, Gheorghe! We are so pleased that you found our products to be very good and the delivery to be fast. We are also glad that you would recommend us to others. Thank you for being such a loyal customer!

Posted 1 year ago

“I am very pleased with the product. The only reason for 4 stars is that when asked if there was any tolerance on the dimensions of the hatch a company spokesman said no, the sizes would be as given. My hatch is several millimetres smaller, which suited my installation to perfection!”

Helpful Report

Posted 1 year ago

Hi Frank, Thank you for your feedback, fair enough I'll pass your comments to our customer service team. Regards Martin

Posted 1 year ago

“Great ordering and packaging / delivery. Slightly confused by two types of delivery for orders, tiles from one place and grouting from another. But all worked out well.”

Jupiter Blue Ltd 5 star review on 8th December 2023

Helpful Report

Posted 1 year ago

“Very good product, very quick and,well packaged excellent”

Helpful Report

Posted 1 year ago

Thank you, John, for your 5 star rating of Jupiter Blue Ltd! We greatly appreciate your loyalty and your kind words on our product. We are glad you are happy with the quality of our service.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,888 reviews