Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,889 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a custom size loft hatch and after reading other reviews decided to use Jupiter Blue. The website is easy to use and gives full information on how to measure to get exactly what you require. The lead time was short and the hatch arrived well-packaged and in good order. I did have to ask for fitting instructions and the pole was missing, but customer services replied within minutes with a pdf for fitting and the pole arrived within a few days. Fitting the hatch is a two-person job but easily done and it looks good. Would definitely recommend and we would not hesitate to use Jupiter Blueagain in the future.”

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Posted 1 year ago

“I bought a loft hatch, excellent service, delivered next day and great product and a very competitive price.”

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Posted 1 year ago

“My loft hatch arrived within the time stated ,very well packaged with simple instructions and with assistance from my wife for a minute I had it installed in minutes.”

Jupiter Blue Ltd 5 star review on 10th April 2023

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Posted 1 year ago

“The ordered hatch for the loft was delivered promptly and good customer service from Jupiter Blue Ltd”

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Posted 1 year ago

Thank you so much for rating Jupiter Blue Ltd with 5 stars! We are thrilled that the hatch for your loft was delivered promptly and that you experienced good customer service. Thank you for shopping with Jupiter Blue.

Posted 1 year ago

“The bespoke loft hatch came well packed, made exactly to my specification, in perfect condition, and within the schedule detailed when I placed the order. I would definitely use this company again.”

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Posted 1 year ago

Thank you so much John for your 5 star rating of Jupiter Blue Ltd! We are so glad to hear that you were satisfied with the bespoke loft hatch. It great to hear that you would use our company again! Thank you for shopping with Jupiter Blue.

Posted 1 year ago

“I received the attic hatch I ordered I was pleased with the quality of the product and it was very easy to fit as a result I going to order more as I've got several property's to replace the attic hatches to fire rated ones”

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Posted 1 year ago

Thank you so much for your 5-star rating of Jupiter Blue Ltd. We are so glad to hear that the attic hatch you ordered was of high quality and was easy to fit. We are delighted that you are planning to order more for other properties and look forward to being of service to you.

Posted 1 year ago

“Bespoke hatch arrived well packaged and within the time scale. Easy to fit once I got my wife to go up 2 steps on the ladder to assist. All in all it looks far better than my old hatch ,highly recommended.”

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Posted 1 year ago

“Purchased new fitted loft door fits perfectly and a great product,Delivery was excellent Great Company”

Jupiter Blue Ltd 5 star review on 3rd April 2023

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Posted 1 year ago

“delivery as promised. very clear instructions. lightweight but looks fine once in place”

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Posted 1 year ago

“Product was slightly damaged on the insulation but this was hidden when the door is closed, we didn't bother with claiming a replacement. The product itself is fine, the frame is a bit flimsy so make sure it's supported full on each side. The rubber/plastic washers supplied with the screws are a waste of time, the trap door hits the screw heads when using the washers. When tightening the screws further to avoid this, the washers are pushed out.”

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Posted 1 year ago

“Very good service and excellent product. Will buy again.”

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Posted 1 year ago

Thank you so much Cameron for your five star rating of Jupiter Blue Ltd. We truly appreciate your feedback, and we are glad you enjoyed our very good service and excellent product. Thank you for your support!

Posted 1 year ago

“Easily understood website, options and pricing. Great service. Products packaged and delivered on time. Good quality product would recommend with no issues.”

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Posted 1 year ago

Thank you so much, Stephen, for your 5 star rating! We appreciate your feedback and are glad to hear that you had a positive experience with our website, options, pricing, service, and product quality. We are delighted to have you customer and thank you for recommending us with no issues.

Posted 1 year ago

“We are very pleased with the two loft hatches.made to measure, accurate and very good finish.”

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Posted 1 year ago

Thank you Robert for your 5 star rating of Jupiter Blue Ltd. We are immensely pleased that you were satisfied with the two loft hatches made to measure, with an accurate and good finish. We are grateful that you chose us as. Thank you again!

Posted 1 year ago

“Excellent service with construction of loft hatch and delivery. I would recommend Jupiter Blue ltd”

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Posted 1 year ago

Thank you so much for giving us a 4 star rating! We really appreciate it. We are so glad to hear that you experienced excellent service with your construction of loft hatch and delivery. We would like to thank you for shopping with us. We hope that you will continue to be satisfied with the services we provide!

Posted 1 year ago

“great product range but very poor response times to on line enquiries ..always having to be chased .. can be frustrating ...”

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Posted 1 year ago

Hi Jack, Thank you for taking the time to review us. I was sorry to hear you felt our response times were excessive and that put the burden back on you. It doesn't sound like our normal service levels. To help look into this please can you give a summary of the issues you faced and the time scales involved. Thank you Simone

Posted 1 year ago

“Replacement loft hatch arrived quickly and fitted fine.”

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Posted 1 year ago

“Product arrived on time, in good condition and was relatively easy to fit.”

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Posted 1 year ago

“Delivery very quick and the access panel looks good.”

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Posted 1 year ago

“Always excellent products and most importantly well packaged and arrive on time.”

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Posted 1 year ago

“Very good quick delivery very good product I had no problem to return the short handle in exchange for the long one I recommend this company easy to contact and helpful”

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Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,889 reviews