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Jupiter Blue Ltd Reviews

4.9 Rating 1,818 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,818 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 16th November 2024
MR
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 22nd October 2024
Stephen
Jupiter Blue Ltd 5 star review on 2nd September 2024
EMMA
Jupiter Blue Ltd 5 star review on 4th August 2024
Alan
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
70
Anonymous
Anonymous  // 01/01/2019
I was delighted when I received my custom made loft hatch. It arrived quicker that I had been quoted and fitted perfectly. It looks good and has certainly made the house feel warmer. Thank you so much.
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Posted 6 years ago
Used their services twice now, totally satisfied with the products and delivery
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Posted 6 years ago
Excellent service from this company, next day delivery.
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Posted 6 years ago
I ordered a loft hatch, it arrived today in good condition before the due date at a competitive cost and quite well made exactly to my sizes. Slightly over packaged using polystyrene foam which cannot be recycled in my area - something to look at in the future!
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Posted 6 years ago
Excellent no problems with ordering delivery or product Would recommend,
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Posted 6 years ago
Quick delivery despite being a bespoke item and it was well packaged. Would have been better if the website mentioned that a key on a pole was not included. Or maybe it would be better to automatically provide a key on a short pole as I now have to stand on a stool to open the trap. There were no installation instructions but even as a non-professional DIYer I managed it. But I would have found it easier to install if it was possible to fit the frame first and then add the door. The catch is not easy to open and close as it grinds against the inner frame so it may wear or perhaps rust in future as like most lofts, mine is cold and damp. Incidentally it did that before and after installation so it's not that I've installed it badly and the joists are all level and square. All in all it's a good quality product and much smarter and better insulated than the wooden trap I had before.
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Posted 6 years ago
Good product and fast delivery i for one as a architect will be specifying these on my commercial projects.
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Posted 6 years ago
This is a fantastic custom made loft hatch! Once the structural work was done in the loft which took a couple of hours, 10 minutes and the loft hatch was fixed in position and locking. Absolute dawdle to fit. Certainly recommend these guys for a fantastic service and a quality product. If I ever need another loft hatch for a future venture, these guys are getting the business
Helpful Report
Posted 6 years ago
Excellent service, kept informed via e-mail of every step of the transaction. Very good value for money i.e. Loft hatch. Fast delivery. Had a small problem them with loft hatch catch, contacted Jupiter blue and this was replaced there was no hesitation in solving the Problem. Highly recommended and would purchase from this company again. Nice to receive good customer service.
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Posted 6 years ago
Bought a bespoke loft hatch. It was exactly the size I ordered. It was well packed and the instructions were easy to follow. I found it very easy to fit and wifey says it looks great.
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Posted 6 years ago
Super fast delivery. Great quality loft hatch at a great price.
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Posted 6 years ago
great service, although the panel hinge was broken (by me!) and a new hatch was dispatched at no cost, thank you, If I had more lofts - 100% use again
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Posted 6 years ago
Pleased with purchase. Well made and arrived two days earlier than expected. Had thought of also buying an opening pole, but the description of the hatch stated, under Lock Options, that for a standard lock: "Pole included as standard". I actually received a key for the lock. Since the poles cost ?27.00, I'd thought it was too good to be true, and therefore am happy to give five stars. Update: After posting my review I received communications from Jupiter Blue confirming I should have received an opening pole, and one was sent promptly.
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Posted 6 years ago
Good service, products arrived on time and in good condition.
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Posted 6 years ago
Ordered an attic hatch, came fast and great value.
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Posted 6 years ago
Very well described and good product with quick delivery. Thanks
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Posted 6 years ago
Very easy to use site. Delivery was a day early. Very well packed. The box had two cuts in the under side & no damage due to the packing. Fitted between the joists, no packing required just screwed to joist. Installation time from box to ceiling 3 mins Very good product Thank you
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Posted 6 years ago
quality item good price and fast delivery
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Posted 6 years ago
Great Product, fast delivery. Only issue is the excessive emails asking for reviews.
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Posted 6 years ago
Simple to order on line, arrived on time, and the product was just fine.
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Posted 6 years ago
Jupiter Blue Ltd is rated 4.9 based on 1,818 reviews