Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pricey but worth it, quality hatches. I have bought 2 from them in the last few years, I would recommend.”

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Posted 1 year ago

Thank you so much for the 5-star rating, Michael! We really appreciate your kind words about our hatches - it's great to hear you've bought two over the last few years and would recommend us to others. We really value your loyalty and thank you for your support!

Posted 1 year ago

“Very helpful, polite, efficient and always consistent (as a successful company should be run) I am a returning customer (multiple times) Orders are sent out pretty much straight away and arrive within days (on time) 5 STARS all the way”

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Posted 1 year ago

Thank you so much for the 5 star rating! We are delighted to know that you have been a returning customer (multiple times) and that your orders arrived on time. We are so pleased that you have found us to be very helpful, polite, efficient, and consistent. Your 5 star review is greatly appreciated.

Posted 1 year ago

“I had another good service from Jupiter Blue Ltd. I have previously ordered 3 bespoke loft hatches from them which fitted well. This time I could order a standard size and this one was good as well.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd, Stephen. We are delighted to hear that you have had yet another good service from our company. We appreciate your loyalty and thank you for being a repeating customer.

Posted 1 year ago

“Extremely happy with purchase. I prepare opening In ceiling for dimensions I gave.when receive item fit perfect also have kind of seal soon need any silicon or foam. Recommended to everyone”

Jupiter Blue Ltd 5 star review on 13th August 2023

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Posted 1 year ago

Thank you so much for your 5 star rating, Kamil! We're glad that you're extremely happy with your purchase, and that the item fiedt perfectly! We appreciate that you chose us for this purchase. Thank you.

Posted 1 year ago

“Very easy to deal with and loft hatch cane the next morning. Brilliant service”

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Posted 1 year ago

Thank you so much, Simon, for your 5 star rating of Jupiter Blue Ltd! We are so pleased to know that you were pleased with our service - it's great to hear that you found us very easy to deal with, and that the loft hatch was delivered to you the next morning. We greatly appreciate you as a loyal customer!

Posted 1 year ago

“Excellent service and quality Thanks”

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Posted 1 year ago

Thank you so much for the 5 star rating of Jupiter Blue Ltd, David! We are so glad you were satisfied with your experience. Thank you again!

Posted 1 year ago

“Updating on delivery, 2/3 weeks later still no indication of delivery.”

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Posted 1 year ago

Thank you for getting in touch. Delivery for the made to measure ladders will in line with the 21 - 24 working days listed on our website. For orders placed on 21st July the delivery window is likely to be between 21st - 24th August. If we can be of any further service please reply to your order confirmation email or phone us on 01937 325 325.

Posted 1 year ago

“Good prices, great service, thank you”

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Posted 1 year ago

Thank you so much, Frank, for your wonderful 5 star rating of Jupiter Blue Ltd. We are delighted to hear that you are happy with our service and prices. Thank you again for your kind words.

Posted 1 year ago

“Wrong order received but credit due fixed the problem with a super fast turnaround. A proper service 👏 👌”

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Posted 1 year ago

Thank you so much, Bruce, for your 5 star rating of Jupiter Blue Ltd. We are so glad that we were able to sort out the wrong order you received in a timely manner and that you were satisfied with the fast turnaround. We thank you for your kind words.

Posted 1 year ago

“The Fire safety loft hatch supplied by JupiterBlue was exactly what I needed and was delivered promptly. Excellent service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd! We are delighted to hear that the fire safety loft hatch supplied was exactly what you needed and was delivered promptly. Excellent service is always our top priority. Thank you for your support; we look forward to assisting you again in the future!

Posted 1 year ago

“Quite happy with the loft hatch and ladder as they were fairly easy to install and are exactly what I was needing for providing easy access to the loft space. Only minor complaints would be that the way the fixings for the loft hatch were packaged that they compressed the hatch insulation during shipping so it's now got the outline of the screws imprinted on it. Also the delivery charges to ship it via Parcel Force (ie. Royal Mail) to NE Scotland are extortionate.”

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Posted 1 year ago

Thank you for your 4 star rating of Jupiter Blue Ltd, Christopher. We are happy to hear that you were quite happy with the loft hatch and ladder. We apologise for the fixings being packaged in such a way that compressed the hatch insulation during shipping. It won't impact the performance of the insulation. We're sorry you feel the carriage charge is high, it's a flat rate for upto 60kg which benefits some customers more than others.

Posted 1 year ago

“Good hatch for loft good communication and quick delivery”

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Posted 1 year ago

Thank you so much, Caroline, for your 5-star rating of Jupiter Blue Ltd! We really appreciate your great review - we're so glad you are happy. Thank you for shopping with Jupiter Blue

Posted 1 year ago

“Very good easy to fit recommend”

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Posted 1 year ago

Thanks Colin for your 5 star rating of Jupiter Blue Ltd and for your review "Very good easy to fit recommend"! We appreciate your kind words about your new made to measure loft hatch! Thank you for ordering with Jupiter Blue.

Posted 1 year ago

“Customer service and technical advice excellant. Loft access hatch arrived in good order and on time.”

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Posted 1 year ago

Thank you John, for your 5 star rating of Jupiter Blue Ltd! We truly appreciate you taking the time to share your positive experience with our customer service and technical advice. We're so glad to hear that the loft access hatch arrived in good order and on time! We really value your loyalty as a customer; it means so much to us! Thank you for continuing to trust us with your business!

Posted 1 year ago

“easy to order and arrived on time”

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Posted 1 year ago

Thank you so much for the 4 star rating of Jupiter Blue Ltd! We are so happy to hear that your experience with us has been pleasant. We appreciate your kind words that it was "easy to order and arrived on time".we are grateful for your loyalty and we look forward to serving you again in the future.

Posted 1 year ago

“Good quality hatch that was easy to fit. Good value and a prompt delivery.”

Jupiter Blue Ltd 5 star review on 30th July 2023

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Posted 1 year ago

Thank you, Roy, for your 5-star rating of Jupiter Blue Ltd! We are so glad that you were pleased with the good quality hatch, its ease of fitment, its value for money, and the prompt delivery. We appreciate your loyalty as a customer, and we are so grateful for your returning custom.

Posted 1 year ago

“This is the second bespoke loft hatch I have purchased from Jupiter Blue. The first for myself, and because I was so impressed, I got one for my son. It is exactly as advertised, good quality, accurate dimension and delivered on time and in perfect condition. When my other son is ready, I will get one for him too. I think that says it all.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd, Roy! We are delighted to hear that you have been so impressed with your purchases. We love to see our customers returning, and that you plan on purchasing a third loft hatch for your son when he is ready is a huge testament to the standard of our products. We really appreciate your loyalty and we look forward to helping you again in future. Thank you!

Posted 1 year ago

“Ordered a custom size loft hatch. The fit was perfect and the product of very high quality.”

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Posted 1 year ago

Thank you so much, Chris, for giving Jupiter Blue Ltd a 5 star rating! We're glad to hear that you're happy with the custom size loft hatch you ordered. We strive for quality in all of our products, and it's great to know that you found it to be of a very high quality. Thank you for shopping with Jupiter Blue.

Posted 1 year ago

“Good product. Great service !”

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Posted 1 year ago

Thank you so much, Martyn, for your 5 star review of Jupiter Blue Ltd! We really appreciate your kind words and are thrilled to hear that our product and service have been to your satisfaction. We strive to consistently offer the best products and services to all of our customers. Thank you again for your review!

Posted 1 year ago

“Excellent company and product with 1st class service and delivery!”

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Posted 1 year ago

Thank you so much for your 5 star rating, Simon! It is truly an honour for us to have your 5 star endorsement of Jupiter Blue Ltd. We are grateful that you chose to shop with us. Thank you.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews