Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and prompt delivery”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you for the 5 star rating, we appreciate your review. We are thrilled to hear that your order was delivered promptly. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Exeptional product quality.”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thank you for your 5 star review! It's great to hear you are pleased with your order and you found the product exceptional. Thank you again. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Good product and did what was required”

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Posted 3 weeks ago

Good morning Martin, Thank you for your review, we appreciate you feedback. Best wishes, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“I'm very pleased with the loft hatch I received. Instructions for measuring were very clear and simple, delivery was fast for a custom-made product, it was very easy to fit with all parts supplied, and the quality is excellent. I would definitely buy again from Jupiter Blue.”

Helpful Report

Posted 3 weeks ago

Good morning Thomas, Thank you for the 5-star review! We're delighted to hear that you are pleased with the loft hatch and found the measuring instructions clear and easy to follow. It’s great to know that the installation process was straightforward. We truly appreciate your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Carefully measured up hatch opening, several times! Studied the web sites detail drawings, carefully, to ensure i was selecting the correct hatch type, ended up with the tailor made version due to non standard size of my hatch opening. Ordering on line was easy, delivery stated as 7-11 days, actually arrived in 7 days. Very pleased with quality of manufacture and finish, installed into void straight away, sigh of relief that my measurements were correct, fitted perfectly no adjustments required to the hatch frame! I would certainly use this company again, although how many loft hatches do you need?”

Helpful Report

Posted 4 weeks ago

Hi, Thank you for the 5-star rating! We're delighted to hear that the detailed drawings helped you select the correct hatch for your needs and you found the online ordering to be easy. It's wonderful that your order arrived promptly and that the installation went smoothly without any adjustments needed. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Product was very good for the price and the customer service was very helpful”

Helpful Report

Posted 4 weeks ago

Hi Liam, Thank you for your 5-star rating and for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a good experience with Jupiter Blue Ltd. Thank you once again Liam for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Small tin goes a long way but the smell is disgusting.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for your review, we think your feedback maybe not for the product you purchased through ourselves as you purchased a LT2 Loft Hatch and we definitely hope it doesn't smell disgusting. Best regards, Jupiter Blue Ltd Customer Service

Posted 1 month ago

“Just what we needed, good price and fast delivery”

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Posted 1 month ago

Hi Roy, Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate your kind words and are thrilled to hear that we were able to provide you with just what you needed. It's also great to hear that your purchase was delivered quickly. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Arrived on time. Good quality. Thoroughly recommended.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for awarding Jupiter Blue Ltd with a 5-star rating! We appreciate your review. It's great to know you are pleased with your order and that it arrived in good time. Thank you for your recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Excellent service Delivered quick And good product About to order 15 more (Builder)”

Helpful Report

Posted 1 month ago

Thank you so much Gary for your 5-star rating of Jupiter Blue Ltd! We genuinely appreciate your feedback and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Attic trap was very well made and very quickly delivered. I had a problem with the lock but this was resolved quickly by the company I found the people I spoke to very helpful”

Helpful Report

Posted 1 month ago

Hi Alun, Thank you so much for taking the time to rate Jupiter Blue Ltd with five stars. We are sorry to hear about the problem with the lock, but we are glad that we were able to resolve it promptly for you. It is always our utmost priority to provide good customer service, and we are delighted that you found the people you spoke to very helpful. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“First class service and delivery.”

Helpful Report

Posted 1 month ago

Thank you Stacey for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you found our service and delivery to be first class. Once again, thank you for your review and for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“From point of order to delivery was execellent. However one ofthe touch catches on eack door dosent work so the bottom of the door is proud of the wall.”

Helpful Report

Posted 1 month ago

Good morning John, Thank you for your review, we are sorry to hear that the touch latches are not working on each door. We will send out two replacement touch latches, and again apologises for any inconvenience caused. Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Custom made loft hatch. Packaged very well, easy to install. Very well insulated. Great quality. Thank you.”

Helpful Report

Posted 1 month ago

Hi Tomasz, Thank you for your 5-star rating of Jupiter Blue Ltd. We are thrilled to hear that you are pleased with the Made to Measure Loft Hatch. It's also great to know that the product was packaged securely and was easy to install. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“I found Jupiter Blue when searching for loft hatches to replace a hatch that had been previously installed. I received good and prompt technical support. The hatch I ordered arrived promptly and does what it says on the tin. You might draw people's attention more to the hinging of the hatch as this could be important depending on the loft ladder being used with the hatch.”

Helpful Report

Posted 1 month ago

Hi Jonathan, Thank you for your 5-star rating and for taking the time to share your experience with Jupiter Blue Ltd. We are thrilled to hear that you found us when searching for loft hatches and that our product met your expectations. We're glad that our technical support was able to provide you with good and prompt assistance. It's great to know that the hatch you ordered arrived promptly and is functioning just as advertised. Thank you for your feedback and we have noted your comments. Best regards, Jupiter Blue Ltd. Customer Support

Posted 1 month ago

“Brilliant product. Arrived on time and well packaged. Fits like a glove and works faultlessly.”

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Posted 1 month ago

Thank you Paul for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you found our product to be brilliant. It's even more satisfying to know that it arrived on time and was well packaged, ensuring a safe delivery. Moreover, we are delighted that the product fits perfectly and functions flawlessly for you. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Ordered the made to measure loft hatch, item arrived well packed with instuctions and fittings really impressed with the quality and fit thank you.”

Helpful Report

Posted 1 month ago

Hi Darren, Thank you so much for your 5-star rating! We are thrilled to hear that you had a positive experience with us and that you are satisfied with the made-to-measure loft hatch you ordered. Its great to know that it arrived well packed, accompanied by clear instructions. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Brilliant. Makes DIY easy. Thank you”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for your 5-star rating and review of Jupiter Blue Ltd. We are thrilled to hear that our product has made DIY easy for you. Your feedback is greatly appreciated. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Wonderful service from start to end. Emma was extremely helpful and knowledgeable and answered our questions professionally and competently. The bespoke loft hatch was easy to install and it looks great. We are delighted with the product and service. Thank you.”

Helpful Report

Posted 1 month ago

Hi Amanda, Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had a wonderful experience from start to end. We are delighted that the bespoke loft hatch was easy to install and looks great! Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Made to measure unit ordered. Quite a large unit and it needed double locks recommended, much improved on old untis single lock I had. Fitted quite easily though would have been great is hatch could be fitted after mounting the frame, would make installation easier as you battle with hatch hanging down. Take care on latch side as the latch tabs do extend out over the main frame by several mm so need space to rotate into place, if tight fit this may be a problem/need surround modifying. Definately recommend the units.”

Helpful Report

Posted 1 month ago

Thank you Mark for your 5-star rating of Jupiter Blue Ltd. We are thrilled to hear that you are satisfied with the made-to-measure loft hatch you ordered. We truly appreciate your feedback and are delighted to know that the double locks recommended for the large unit have significantly improved upon the single lock you previously had. Thank you once again for your review and we have noted your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews