Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and great product”

Helpful Report

Posted 2 months ago

Hi Ian, Thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your review and are thrilled to hear that you had a positive experience with us. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Very pleased with the service I received”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to give Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you were very pleased with the service you received. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Contacted about a fault with the door and was sent a new one the next day! Excellent customer service”

Helpful Report

Posted 2 months ago

Thank you Jack for taking the time to give us a 5-star rating for Jupiter Blue Ltd! We greatly appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Easy to navigate Web site with good quality access hatches. Ordered a bespoke external hatch which arrived as scheduled and in good condition.”

Helpful Report

Posted 2 months ago

Hi Wayne, Thank you for giving Jupiter Blue Ltd a 5-star rating! We are delighted to hear that you found our website easy to navigate and our access hatches of good quality. We greatly appreciate your feedback. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 months ago

“Allways very pleased with the service I get from this very professional Co. Get to talk to real people who know what they are talking about - Even during the Euros (: (: APPM”

Helpful Report

Posted 3 months ago

Hi Tony, Thank you for your 5-star review of Jupiter Blue Ltd! We greatly appreciate your feedback. We are thrilled to hear that you have always been pleased with the service you receive from our company. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“As always. An easy process of ordering online and a very good delivery service.”

Helpful Report

Posted 3 months ago

Hi Nigel, Thank you for your 5-star rating! It's fantastic to hear that you found our online ordering process easy, and our delivery service good. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Really fast delivery and the product was great quality.”

Helpful Report

Posted 3 months ago

Thank you for your 5-star rating! We greatly appreciate your feedback. We are thrilled to hear that you found our delivery service to be fast and you are happy with the product quality. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd. Customer Support

Posted 3 months ago

“Great panel arrived when it said it would and works well.”

Helpful Report

Posted 3 months ago

Hi Patrick, Thank you for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you are satisfied with your recent purchase. We're glad to know that the panel arrived as scheduled. Thank you again for taking the time to review us. Best regards, Jupiter Blue Ltd Customer Support Team

Posted 3 months ago

“Made to measure insulated loft hatch - quality product, straightforward to install. Always happy with these.”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for awarding Jupiter Blue Ltd with a 5-star rating! We are thrilled that the Made to Measure Insulated Loft Hatch was straightforward to fit and you are pleased with the quality. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Outstanding customer service. Excellent product. Highly recommended.”

Helpful Report

Posted 3 months ago

Thank you Michael for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your feedback. We are thrilled to hear that you had a great experience with our customer service, and that you find our products excellent. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Very speedy delivery, no issues, instructions on the box were covered by shipping labels but managed to figure it out. would be better if fitting instruction sent via Email perhaps?”

Helpful Report

Posted 3 months ago

Hi Phil, Thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback. We're glad that you found our delivery to be very speedy and that there were no issues along the way. We apologise for any inconvenience caused by the shipping labels covering the fitting instructions on the box. Your suggestion regarding sending fitting instructions via email is duly noted, and we'll consider it for future improvements. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Custom order arrived quickly and ahead of schedule. Delighted with the quality of the product and speed of delivery.”

Helpful Report

Posted 3 months ago

Hi James, Thank you so much for taking the time to rate Jupiter Blue Ltd with 5 stars! We appreciate your feedback. We are thrilled to hear that your order arrived quickly and ahead of schedule. Thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“No issues”

Helpful Report

Posted 3 months ago

Hi Simon, Thank you for your 5-star rating of Jupiter Blue Ltd. We appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Ordered an attic pole online from Jupiter Blue and it arrived in good time and condition. Thanks.”

Helpful Report

Posted 3 months ago

Hi Diana, Thank you so much for your 5-star rating! It's fantastic to hear that your order arrived safely and in good time. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“great service ,well packaged ,will use again”

Helpful Report

Posted 3 months ago

Thank you Allan for rating Jupiter Blue Ltd with 5 stars. It's fantastic to get such positive feedback. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Very easy to fit although I wouldn't say it feels the most robust. Does this job however.”

Helpful Report

Posted 3 months ago

Thank you Carl for your review and feedback. Glad to hear that the loft hatch was easy to fit. Thank you again for the rating. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Forget going to diy store for one of these, just order from Jupiter blue. Top product, great price and fast delivery.”

Helpful Report

Posted 3 months ago

Hi Alan, Thank you for your 5 star rating, it's very much appreciated. Great to here that you are happy your new loft hatch, and it was delivered quickly. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Loft ladder pole arrived promptly with no delivery charge and although short is exactly the tool we needed for our loft ladder so that we can control its descent!”

Helpful Report

Posted 3 months ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate you sharing your positive experience. We are delighted to hear that your loft ladder pole arrived promptly. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Exactly what I wanted to gain easier access to my loft hatch”

Helpful Report

Posted 3 months ago

Hi Darren, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that our product has helped you gain easier access to your loft hatch, just as you desired. Thank you for sharing your positive experience. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 months ago

“Needed a new bespoke loft Hatch rather than try and patch up the existing non standard size unit. Having carefully checked and double checked the opening dimensions and deducted the recommended 5mm from each I ordered a standard white insulated unit with extra wide 50mm bezel. Unit arrived very well packed and fitted like a glove, and the extra width bezel covered up any old damage/decoration to the opennings edge. The only comment I would make is that installation would be easier if the hinge mechanism was of a design such that you could remove the loft hatch door from the frame, and thus offer up and fix the frame on its own.”

Helpful Report

Posted 3 months ago

Hi Greg, thank you for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your feedback. We are glad that the unit arrived in perfect condition and fitted seamlessly into your space. It's great to know that the extra wide 50mm frame provided the perfect solution for covering up any old damage or decoration on the opening's edge. Regarding your comment about the hinge mechanism, we appreciate your suggestion for improvement. Our team will certainly consider this for future designs, as we are always striving to enhance our products and make installation as easy as possible. Once again, thank you for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 3 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews