Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual, rapid delivery & quality products thanks.”

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Posted 1 year ago

Thank you for your review Paul. We appreciate your continued support.

Posted 1 year ago

“Having moved into a new (to me) property I found that the loft hatch, which was located in the bathroom, was very difficult to use. It was a square wooden hatch, with no hinges, which had to be lifted up and moved across to clear the opening. To do this you needed to stand on small step ladders but you could only lift it a small amount before it hit the loft ladder stored above. You then had to slide it in exactly the right direction to miss various joists. At my age, it was too much of a chore. I looked online and found Jupiter Blue. I completed the online order form with the required dimensions and sent it off. I had one small query which I emailed to them and received a response almost immediately. I was kept informed about the progress of my order. When the hatch arrived it was well packed and looked very neat. It was easy to fit with the help of my Grandson and it looks very smart in the bathroom. It drops down on hinges, so no need for steps and the opening is then clear to pull down the loft ladder. I now feel happy taking all my junk up into the loft (that's the only downside!!). I would thoroughly recommend Jupiter Blue for their products and customer service.”

Jupiter Blue Ltd 5 star review on 3rd January 2023

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Posted 1 year ago

Thank you for your review Nigel. We really appreciate you taking the time to share your feedback and the photograph of the fitted hatch.

Posted 1 year ago

“Good quality, easy to fit custom loft hatch.”

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Posted 1 year ago

Thank you very much for your review.

Posted 1 year ago

“Perfect, thank you, fast delivery and a good loft hatch, fits and looks neat”

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Posted 1 year ago

“Impressed with quick delivery, items received next day, would totally recommend and will definitely use this company again”

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Posted 1 year ago

Thank you for your review Lynne, we really appreciate it.

Posted 1 year ago

“Absolutely delighted larger size made to measure, no problem at all came within three days just before Christmas fantastic thank you easy to fit but could do with 3 people! looks lovely”

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Posted 1 year ago

Thank you for sharing your feedback and including a photograph of your new loft hatch. It's great to see how smart it looks.

Posted 1 year ago

“Superb, loft hatch door fitted like a glove”

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Posted 1 year ago

Thank you for your feedback Howard.

Posted 1 year ago

“Custom size loft hatch - good quality, quick delivery time and simple enough to order and fit. Would certainly recommend.”

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Posted 1 year ago

Thank you for your review Sam, your comments are really appreciated.

Posted 1 year ago

“Nice loft hatch. Ordering a custom size is a bit confusing though as there's a lack of consistency in the instructions provided. The ordering page on the website says to deduct 5mm from the width when ordering, but the paperwork with the hatch says to deduct 5mm from both dimensions. Go with 5mm on both dimensions, if your roof hatch space is even slightly off square it'll be a pain to fit otherwise.. which mine was.”

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Posted 1 year ago

“Good product, good price, prompt delivery”

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Posted 1 year ago

Thank you John.

Posted 1 year ago

“Excellent and helpful customer service item arrived on tine and fit like a glove thank you”

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Posted 1 year ago

Thank you for taking the time to review us Dave, we really appreciate your feedback.

Posted 1 year ago

“Companty was great and the loft hatch is pretty solid (AT35) but it lacks coutersunk holes so the clearance between the screw head and the door is extremely tight. Consequently, the hatch is a bit sticky and depending on how my house moves in the summer I am a little worried it will get stuck. Also, I think for old houses the lip is somewhat pointless as my ceiling is very much not flat! I think an option for one which had a recessed groove around the edge so you could plaster it in would be better”

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Posted 1 year ago

Thank you for your feedback Jonathan, we'll pass your comments to our product development team.

Posted 1 year ago

“Custom made so it fitted like glove. Not cheap but it made it easy to fit.”

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Posted 1 year ago

Thank you for your review Christopher

Posted 1 year ago

“First product arrived damaged, very quick to respond and send a new product no questions asked. As a custom item a little wait for replacement, but dead chuffed to get it in place and a perfect fit.”

Jupiter Blue Ltd 5 star review on 16th December 2022

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Posted 1 year ago

Thank you for your review Andrew, we really appreciate your feedback.

Posted 1 year ago

“I ordered a replacement loft hatch which was dispatched in a timely manner. The hatch was exactly as described and fitted the opening. Good value thanks Mike”

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Posted 1 year ago

Thank you for your review, we appreciate you taking the time to share your feedback.

Posted 1 year ago

Thank you for your review

Posted 1 year ago

“Great made-to-measure loft-hatch. Prompt delivery with excellent packaging. Very easy to install. Thanks.”

Jupiter Blue Ltd 5 star review on 13th December 2022

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Posted 1 year ago

Thank you for taking the time to share your views Wayne. We're gald you're happy with your new loft hatch.

Posted 1 year ago

“Loft hatch was delivered on time and fits perfectly to our measurements. All at a reasonable price. Can't ask for more”

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Posted 1 year ago

Thank you for your review Andrew

Posted 1 year ago

“The hatch was easy to fit and looks good. The only reason I'm not giving 5 stars is the plastic washers provided with the screws are too thick causing the screw head to stick out and interfere with the hinge. In addition, the screws are weak and I snapped the head off one. I used PZ 4x38 wood screws instead.”

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Posted 1 year ago

“I ordered a loft hatch from Jupiter Blue (AT Airtight Loft Hatch 640 x 560mm Hinged) and was highly impressed with it, and the service received. The loft hatch was excellent in quality (really good) and very easy to install. I had already returned other ones bought elsewhere - so - very happy with this one and the company was good too - recommended!”

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Posted 1 year ago

“Good products at an affordable price, and good customer service too.”

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Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews