Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,818 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 16th November 2024

Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made loft hatch. It's a quality product which looks great .”

Helpful Report

Posted 10 years ago

“Good Product, Clear Website, Efficient Service - what more can you want?”

Helpful Report

Posted 10 years ago

“These guys were the only folks I could find in the UK offering an insulated loft hatch with a window to allow natural light. This was to replace an old single pane hatch. I was kept up to date with all aspects of manufacture and delivery. The door is exactly to spec (custom dimensions) and apart from trimming the aperture slightly (old house, so not exactly square), the hatch fitted perfectly. All in all I am very happy with the service provided by Jupiter Blue.”

Helpful Report

Posted 10 years ago

“good product , good price ,good service ,job done.”

Helpful Report

Posted 10 years ago

“Looked at a lot of access panels to let me put a in line extracter fan in a shower room , it is just what I was looking for and was delivered on the day they said it would”

Helpful Report

Posted 10 years ago

“This is the second time I have used this company and would use again.”

Helpful Report

Posted 10 years ago

“Fast reliable service and the loft door was great. Have ordered another one for another customer. Will be looking at what else they sell”

Helpful Report

Posted 10 years ago

“We hadn't used Jupiter Blue before and needed a number of fire rated access panels, they arrived in excellent time in perfect condition. Since then I have placed two further orders and had similar results. I expect to do this again and will use Jupiter Blue of course”

Helpful Report

Posted 10 years ago

“The most helpful team we have encountered ! The made to measure loft hatch is well made and insulated . Simple instructions to follow and easy to install. Many thanks Mark & Hannah”

Helpful Report

Posted 10 years ago

“Jupiter Blue was able to deliver this item from stock immediately and it arrived when they said it would with very helpful texts to let me know when within an hour's window. Excellent!”

Helpful Report

Posted 10 years ago

“What can I say.......great service yet again. Needed to order a replacement catch for my loft hatch as I inadvertently managed to super glue my existing catch. Original catch ordered from Jupiter Blue so I automatically came back to this company again due to great value product and good sales service. New catch ordered Tuesday evening and arrived Friday lunchtime so now we can get the xmas decorations down!”

Helpful Report

Posted 10 years ago

“I was looking for a made to measure loft door to reduce the heat loss during the winter, I found Jupiter Blue. Thank goodness. After following the options on their web site I was able to place an order. They checked the measurements and told me about making the door 5mm smaller then the opening. When the door came it fitted like a glove. Thank you for all your help”

Helpful Report

Posted 10 years ago

“Thanks for your care and attention over the xmas period Martin”

Helpful Report

Posted 10 years ago

“First time I've ordered for this company and it won't be my last free delivery on my item and it came within two days and that was over the Xmas period so will be recommending to friends thanks”

Helpful Report

Posted 10 years ago

“Firstly Jupiter Blue customer service is excellant and attentive to needs and requests. The product itself was delivered as promised and was extremely robustly packed and protected such that it arrived with not a scratch. The basic product is constructed of metal with fibre glass infill to keep the ceiling heat loss down. The product fits perfectly in the prepared roof void. Unfortunately I see just one flaw in that the one piecel metal drop down hatch door does not fit tightly all around even when the one turning handle is fully and tightly located. Other standard hatches have several locating points to ensure complete air tight hatch closure throughout the hatch. There are sponge draft excluders in the perimeter gully to take up some of the slack however there is still slack which can be pushed upwards to close indicating not 100% closure in one area. My need was also for sound escaping into the loft and out via the attic roof having also applied my own sound proofing into the hatch cover.”

Helpful Report

Posted 10 years ago

“As I ordered this just before Christmas I telephoned to ask about delivery. I received a prompt response and after ordering the loft hatch it was delivered on the day I was promised. The whole thing couldn't have been any easier to install and I am delighted with the results. Would definitely recommend.”

Helpful Report

Posted 10 years ago

“Cheap prices and free delivery, been using for around a year and only 1 item was delivered a day late in that time. Would recommend to all, pleasant uk call centre who are always very helpful”

Helpful Report

Posted 10 years ago

“Item is as described but instruction sheet was difficult to read (bad photocopy). Speedy despatch.”

Helpful Report

Posted 10 years ago

“This made to Order it was spot on well made just a good product”

Helpful Report

Posted 10 years ago

“This was a great value loft hatch which was easy to install. It arrived quickly and the communication about despatch was good. Would recommend.”

Helpful Report

Posted 10 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,818 reviews