Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,836 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 22nd November 2024

Susan

Jupiter Blue Ltd 5 star review on 16th November 2024

Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Stephen

Jupiter Blue Ltd 5 star review on 2nd September 2024

EMMA

Jupiter Blue Ltd 5 star review on 4th August 2024

Alan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a new bespoke loft Hatch rather than try and patch up the existing non standard size unit. Having carefully checked and double checked the opening dimensions and deducted the recommended 5mm from each I ordered a standard white insulated unit with extra wide 50mm bezel. Unit arrived very well packed and fitted like a glove, and the extra width bezel covered up any old damage/decoration to the opennings edge. The only comment I would make is that installation would be easier if the hinge mechanism was of a design such that you could remove the loft hatch door from the frame, and thus offer up and fix the frame on its own.”

Jupiter Blue Ltd 5 star review on 26th July 2024

Helpful Report

Posted 4 months ago

Hi Greg, thank you for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your feedback. We are glad that the unit arrived in perfect condition and fitted seamlessly into your space. It's great to know that the extra wide 50mm frame provided the perfect solution for covering up any old damage or decoration on the opening's edge. Regarding your comment about the hinge mechanism, we appreciate your suggestion for improvement. Our team will certainly consider this for future designs, as we are always striving to enhance our products and make installation as easy as possible. Once again, thank you for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 4 months ago

“The initial order had to be changed because the thick insulation might prevent successful installation. Jupiter blue Ltd were very co-operative and cancelled the delivery and the order was changed. The new loft hatch was delivered very quickly and fitted perfectly. Thanks.”

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Posted 4 months ago

Hi Andrea, thank you for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your kind words. Moreover, we are incredibly pleased that the new loft hatch was swiftly delivered and fitted perfectly. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Excellent fire rated loft hatch, good rigid quality Excellent fast delivery and next day delivery for the missing hatch key”

Jupiter Blue Ltd 5 star review on 20th July 2024

Helpful Report

Posted 4 months ago

Hi Robert, thank you for your 5-star rating of Jupiter Blue Ltd. We are thrilled to hear that you found our fire rated loft hatch to be excellent in terms of quality and your order arrived quickly. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Came on time Packaging good so item didn’t get damaged Well made and it look’s better than a wooden loft hatch”

Helpful Report

Posted 4 months ago

Hi Paul, thank you for your 5-star rating of Jupiter Blue Ltd. We were thrilled to hear that your order arrived on time and that the packaging ensured the item was delivered without any damages. Our team takes great pride in ensuring that every product is well-made and it's fantastic to know that the loft hatch looks better. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“I recently purchased a roof hatch for my shop, and I am extremely satisfied with the quality and functionality of this product. Very good customer service.”

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Posted 4 months ago

Hi Asan, thank you for your 5-star rating of Jupiter Blue Ltd.! We truly appreciate your kind feedback. We're delighted to hear that you are extremely satisfied with the quality and functionality of the roof hatch you recently purchased. Moreover, we are thrilled to know that you had a great experience with our customer service. Thank you once again for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 4 months ago

“Quick delivery”

Helpful Report

Posted 4 months ago

Thank you Richard for your 5-star rating of Jupiter Blue Ltd! We're delighted to have fulfilled your order with quick delivery, ensuring that you received your items promptly. Customer satisfaction is our utmost priority, and we're glad that our efficient delivery service met your expectations. Thank you once again, Richard. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“The idea of a push up loft hatch gives a lot of freedom regarding the type of ladders which can then be used. Also the fibreproof insulation can be sealed with emulsion to prevent fraying then boxed over for protection. The underside of the push up hatch is best wallpapered with kitchen or bathroom type wallpaper. The hatch itself can be screwed to wooden baterns, then the baterns screwed to the access to the loft.”

Helpful Report

Posted 4 months ago

Hi Graeme, thank you so much for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you find the idea of a push up loft hatch to be a great solution, providing you with flexibility when it comes to the choice of ladders. Once again, thank you for your review Best regards, Jupiter Blue Ltd Customer Support

Posted 4 months ago

“Great service, great product, thank you.”

Jupiter Blue Ltd 5 star review on 11th July 2024

Helpful Report

Posted 5 months ago

Hi Stephen, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had a great experience with our service and that our product met your expectations. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“I was very pleased with my loft hatch it is very well made and nice and slim looking. I really like the easy locking system with the stick provided.”

Helpful Report

Posted 5 months ago

Thank you Richard for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you were pleased with your loft hatch. Thank you for the review and for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Recently purchased a inspection hatch for inspecting a gas flue, purchase was delivered within 24hours with delivery time within half hour of the informed expected delivery time, the quality of the hatch purchased is excellent value.”

Helpful Report

Posted 5 months ago

Thank you David for your 5-star rating of Jupiter Blue Ltd! We are thrilled that you found the quality of the hatch excellent and great value for money. Our team works hard to ensure that we offer products that meet the needs of our customers. Thank you once again for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 5 months ago

“Great a product and good delivery. All star for Jupiter blue team ⭐️👏”

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Posted 5 months ago

Thank you Ahmet for taking the time to leave us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a great experience with Jupiter Blue Ltd. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Exactly as described. Delivered quickly. No key supplied.”

Helpful Report

Posted 5 months ago

Hi Chris, thank you for your 5-star rating of Jupiter Blue Ltd. We're thrilled to hear that your recent purchase was exactly as described and delivered quickly. We apologise a key was not with your order, sorry for any inconvenience caused, a key is being sent to you. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support Team

Posted 5 months ago

“Excellent service on drawing and payment. Very quick delivery.”

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Posted 5 months ago

Hi David, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you found our service to be excellent, and that our delivery was very quick. Once again, thank you for your feedback and for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Gret service and good quality”

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Posted 5 months ago

Hi John, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had a great experience with our services and found our products to be of good quality. Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“All received in good condition and on time.”

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Posted 5 months ago

Hi Paul, thank you for your 5-star rating of Jupiter Blue Ltd! We are delighted to know that your order was delivered to you swiftly and safely. Once again, thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Qick service and a great price as always.”

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Posted 5 months ago

Hi Gary, thank you for your 5-star rating of Jupiter Blue Ltd! We're glad to hear that you found our service quick and our prices good. Once again, thank you for your positive feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“The on line order process was quick and easy to use, the products I purchased were clearly and fully illustrated and the details in the specification sections were clear, concise and laid out in a format that was not confusing at all. I did not need to communicate with anyone during the process although this was an option if required.”

Helpful Report

Posted 5 months ago

Thank you Clive for your 5-star rating of Jupiter Blue Ltd! We're thrilled to hear that our online order process was quick and easy for you to use. Additionally, we're glad that the specification sections were laid out in a concise and non-confusing format, making it easier for you to navigate. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Loft hatch was ok very disappointed that a key to open it was not included”

Helpful Report

Posted 5 months ago

Hi James, thank you for your feedback, we apologise a key wasn't with your loft hatch as it should have been. We will send a key out, again apologise for any inconvenience caused.

Posted 5 months ago

“Pleased with the hatches”

Helpful Report

Posted 6 months ago

Hi Geoff, thank you for your 5-star rating and review of Jupiter Blue Ltd. We are thrilled to hear that you are pleased with the hatches. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Hatch fits perfect and looks fantastic. Highly recommend.”

Helpful Report

Posted 6 months ago

Thank you Ross for giving Jupiter Blue Ltd a five-star rating! We are truly grateful for your continued support. We are thrilled to hear that the hatch fits perfectly and looks fantastic. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,836 reviews