Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service during the ordering process, the loft hatch arrived promptly and in first class condition. It was easy to fit, fitted perfectly and is excellent value. Highly recommended Company to do business with!”

Helpful Report

Posted 5 months ago

Hi Roger, thank you for giving a 5-star rating for Jupiter Blue Ltd. We truly appreciate your review. We are delighted to know that you found our service excellent during the ordering process and that the loft hatch arrived promptly and it was easy to fit. Thank you once again for your positive feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Ordered a 900x600 access door for that arrived very promptly, however it was damaged on delivery. I emailed customer services and they responded almost immediately offering a replacement. The replacement again arrived very quickly and was fine. Great customer service and the product is exactly as described. Thanks. It's a one off purchase for me, but if I need anything similar in the future I would try Jupiter Blue first.”

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Posted 5 months ago

Thank you Jason for your 5-star rating of Jupiter Blue Ltd. We are thrilled to hear that you had such a positive experience with our customer service team. We are delighted to know that you found the replacement access door to be exactly as described. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very efficient - the roof hatch arrived in record time!”

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Posted 5 months ago

Thank you for rating Jupiter Blue Ltd with five stars! We appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Telephoned for access panels which were used on my project, lady knew what I was wanting and the size required.”

Helpful Report

Posted 5 months ago

Hi Mark, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback. We are delighted to hear that our staff were able to assist you promptly by understanding your requirements and providing you with the correct size. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“ordered a made to measure loft hatch which came in the stated time and is of good quality the measurements were perfect and it fitted as it should it was well packed and arrived in perfect condition ,excellent service from this company i was well pleased many hanks”

Helpful Report

Posted 5 months ago

Thank you Robert for your 5-star rating of Jupiter Blue Ltd! We appreciate you sharing your positive experience with us. We are thrilled to hear that you were satisfied with your recent purchase of a made-to-measure loft hatch. Once again, thank you for choosing Jupiter Blue Ltd. Best Regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Delivered on time. Product well made and looks good in situ Definitely recommend”

Helpful Report

Posted 5 months ago

Hi Mandy, thank you for awarding Jupiter Blue Ltd with a 5-star rating! We appreciate your feedback. It's fantastic to hear that our product was delivered on time and met your expectations in terms of quality. Once again, thank you for taking the time to share your positive experience with Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Super price for a quality product delivered at speed”

Helpful Report

Posted 5 months ago

Thank you Jeffrey for your 5-star rating of Jupiter Blue Ltd.! We're thrilled to hear that our product provided you with super value for money and was delivered promptly. Once again, thank you for your rating. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“I ordered a loft hatch to replace a broken one in my house. Dead easy to order and very quick delivery and the hatch is ace. Highly recommended!”

Helpful Report

Posted 5 months ago

Thank you Nick for leaving us a 5-star rating! We are delighted that ordering your loft hatch was easy and the delivery was fast. It's great to know that you are pleased with the quality of the hatch. Thank you once again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Brilliant product, exactly what it says. Good delivery perfect fit east to install.”

Helpful Report

Posted 5 months ago

Hi Chris, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you found our product to be exactly as described and was easy to install. Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Why didn't I do this years ago. Excellent product fits like a glove, looks super modern looking and very easy to install. Highly recommended product.”

Helpful Report

Posted 5 months ago

Thank you for giving Jupiter Blue Ltd a 5-star rating! We appreciate your feedback and are thrilled to hear that you found our product excellent and was easy to install. Your recommendation means a lot to us. Once again, thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“An excellent product powder coated finish was good & fitting very straight forward”

Helpful Report

Posted 5 months ago

Hi Mike, thank you for taking the time to give Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you had a positive experience with our product. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Very good products, I order a ladder and a loft hatch, both were great quality and fitted easily as per the instructions. Customer servicee was also very good when I called to check on delivery details.”

Helpful Report

Posted 5 months ago

Thank you Margaret for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you are satisfied with the ladder and loft hatch you ordered. We're also delighted to hear that you had a positive experience with our customer service team. Thank you once again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Jupiter blue were very helpful when I phoned for advice about a loft hatch. I ordered a hatch and this was delivered the next day. I have not yet had time to fit the hatch but feel I be able to do this without any problem. Good service.”

Helpful Report

Posted 5 months ago

Thank you for the review, we appreciate your feedback. It's great to hear that our team provided you with excellent assistance when you called for advice on the loft hatch. It is always our priority to offer helpful and knowledgeable support to our customers. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Good range of products”

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Posted 5 months ago

Dear Stephen,Thank you so much for taking the time to give Jupiter Blue Ltd a 5-star rating! We truly appreciate your feedback.

Posted 5 months ago

“Very professional. Delivered my item speedily. Unfortunately I had to return it because my installer ordered the wrong item. The return was dealt with very quickly. I highly recommend this Company”

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Posted 5 months ago

Thank you, Dennise, for your fabulous 5-star rating of Jupiter Blue Ltd! We truly appreciate your feedback. It's great to hear that our team swiftly handled the return process for you.

Posted 5 months ago

“A really simple buying process to get a custom made loft hatch the looks amazing.”

Helpful Report

Posted 5 months ago

Dear Nick,Thank you so much for your review. We are thrilled to hear that you found our buying process really simple and that you are pleased with your custom-made loft hatch. It is our goal to ensure that every step of the way, from ordering to delivery, is hassle-free and exceeds your expectations. Thank you for shopping with Jupiter Blue.

Posted 5 months ago

“Good product, not cheap but you get what you pay for. Non existence communications I emailed twice and left voice messages, NOT one was answered!!!”

Helpful Report

Posted 5 months ago

“Ordered on line to replace an existing plastic hatch. Delivered on time and well wrapped. Had to insert a baton to ensure a snug fit into existing opening, but knew I may have to do that. Fits close to the ceiling and overall very pleased with product and whole process.”

Helpful Report

Posted 5 months ago

Thank you Peter for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you had a positive experience with us and it's great to know that you are pleased with the product. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Excellent service and good quality product would certainly buy from Jupiter Blue again.”

Helpful Report

Posted 6 months ago

Hi Peter, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had an excellent experience with our service and product. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“The loft hatch is sturdy and well made. I sought assistance from Customer Services regarding sizes. As I was going away I decided to order it when I got back however customer services failed to tell me there was going to be a price increase. If I had known this I would have ordered it prior to going away.”

Helpful Report

Posted 6 months ago

Hi Andrew, thank you for your review. It's great to hear that you are pleased with the quality of the loft hatch you ordered. We appreciate your feedback and have noted your comments. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews