Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a loft hatch good product and easy to fit Excellent delivery service”

Helpful Report

Posted 7 months ago

Hi Derek, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled that you are satisfied with our products and services. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“good sales team and good delivery”

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Posted 7 months ago

Hi Jeffrey, thank you for your 5-star rating! We're thrilled to hear that you had a positive experience with our sales team and efficient delivery service. Thank you once again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“The product was heavy to work with, but when put in place, looked great. The only negative was the hatch had insulation showing, which we have now covered due to bits falling off when hatch was accessed.”

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Posted 7 months ago

Thank you Anne for your 5-star review of Jupiter Blue Ltd. We're thrilled to hear that despite the challenges of the product being heavy to work with, it turned out to look great once in place. We apologize for any inconvenience caused by the insulation showing on the hatch. We appreciate your feedback for future design. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Very happy with my lofthatch cover that was made to measure.”

Jupiter Blue Ltd 5 star review on 21st March 2024

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Posted 7 months ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you are very happy with your made-to-measure loft hatch. It's fantastic to know that our product met your expectations. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Easy to order and as the hatch is bespoke, reasonable cost too. Looks good and easy to fit.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to give us a 5-star rating! We're thrilled to hear that you found our ordering process easy and the bespoke hatch reasonably priced. Furthermore, we're delighted that the product looks good and was easy for you to fit. Once again, thank you for your feedback Best regards, Jupiter Blue Ltd Team

Posted 7 months ago

“It was as I wanted”

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Posted 7 months ago

Hi Richard, thank you for your 5-star rating of Jupiter Blue Ltd! Glad we were able to help, we appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Great product fast delivery”

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Posted 7 months ago

Thank you Francis for giving Jupiter Blue Ltd a 5-star rating! We're delighted to hear that you found our product great and that the delivery was fast. Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Excellent service, very easy and quick to fit.”

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Posted 7 months ago

Hi Kevin, thank you for the 5-star rating for Jupiter Blue Ltd. We appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. Thank you once again. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“I ordered a bespoke loft hatch on Sunday 25th Feb, it was delivered on Tuesday 5th March so it was a quick turn around for made to measure. The product is excellent quality and was very easy to fit. It looks really smart on the ceiling and has made a big difference to the look of our landing area. I am really glad that we opted for the aluminium insulation cover as it finishes the hatch off lovely. I had a question so I emailed the company on 8th Match during installation and received a response within a few minutes. Excellent service, would use again and will definitely recommend. All ready for the plasterer and decorator! Thanks guys”

Jupiter Blue Ltd 5 star review on 14th March 2024

Helpful Report

Posted 8 months ago

Hi Emma, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you were pleased with the quick turnaround time for your bespoke loft hatch. We are also delighted to know that the loft hatch was easy to install and that it has greatly enhanced the appearance of your landing area. Thank you once again for your review Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“Product range is good & Technical detail is also very helpful”

Helpful Report

Posted 8 months ago

Hi Chris, thank you for your 5-star rating of Jupiter Blue Ltd! We're thrilled to hear that you found our product range to be good and our technical detail to be helpful. Your feedback is invaluable to us as we continuously strive to provide the best possible products and services. Once again, thank you for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 7 months ago

“The product arrived very quickly and fitted like a glove. The measuring instructions were helpful and allowed for correct installation.”

Helpful Report

Posted 8 months ago

Thank you Michael for giving Jupiter Blue Ltd. a 5-star rating! We are thrilled to hear that the product arrived quickly and fitted perfectly. It's great to know that our measuring instructions were helpful in ensuring a correct fit. Once again, thank you for your review. Best Regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Good quality made to measure loft hatch. Looks great! My only comments would be (1) Fitting would be easier if it were possible to remove the door. I did see that this was possible with cheaper plastic hatches - not sure if there is some reason why it isn't possible with metal doors but I would have thought there would be a way. (2) The lock is very stiff. I have fitted the screws correctly and the frame is not distorted. It does say that the hatch might stand proud for a few months whilst the draught proofing settles so I assume that it what is causing excessive pressure on the catch, making it stiff? This could perhaps have been mentioned. The catch also rotates counter-intuitively - clockwise to unlock, anti-clockwise to lock - possibly intalled 90 degrees out?? (3) No advance notification that the parcel had been dispatched. I had given instructions to leave in garage if I was out. Luckily I was in because I wouldn't have left the garage unlocked as I didn't know it was coming!”

Helpful Report

Posted 8 months ago

Thank you Ray for your rating of Jupiter Blue Ltd! We appreciate your review. We're glad to hear that the loft hatch looks great! We apologize for any inconvenience caused by the fitting process and we have taken your comments on board. We are sorry to hear that the selected couriers did not provide advance notification of the parcel dispatch. We understand how important it is to be aware of delivery details, especially when providing specific instructions. Thank you again for your valuable feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Quick efficient service”

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Posted 8 months ago

Hi Neil, thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you found our service quick and efficient. Thank you once again for your review and for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Fast delivery, item as descibed, installation no problem, works well”

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Posted 8 months ago

Hi Karl, thank you for your review and for choosing Jupiter Blue Ltd. We are thrilled to hear that you had a positive experience with us, from the fast delivery to the accurate item description, hassle-free installation, and satisfactory performance. Once again, thank you for your feedback. Best regards, Jupiter Blue LTD. Customer Support

Posted 8 months ago

“Good quality and arrived on time”

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Posted 8 months ago

Thank you Graeme for leaving us a 5-star review for Jupiter Blue Ltd. We're thrilled to hear that you found our products of good quality and that they arrived on time. Our team works diligently to ensure that our customers receive their orders promptly. Thank you once again for taking the time to share your positive experience. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Checked and re checked measurements as the opening seemed on the small side, but the hatch went in without any issues, had to drill some additional centre holes as the pre drilled one were on a joining plate but otherwise more straightforward than anticipated.”

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Posted 8 months ago

Hi Brian, thank you for your 5-star rating of Jupiter Blue Ltd! Great to hear that the hatch was straightforward to fit. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Very happy with the itmes bespoke items received, they fitted perfectely. Would highly recommend.”

Helpful Report

Posted 8 months ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you are very happy with the bespoke items you received and that they fit perfectly. Once again, thank you for review. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Arrived early. Very pleased with product fitted easily ( a bit of adjustment as loft hatch not even!!)”

Helpful Report

Posted 8 months ago

Thank you David for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled to hear that you are pleased with our product. Thank you again for your review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

“Arrived really quickly, no hassle”

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Posted 8 months ago

Hi Kirsteen, thank you for your 5-star rating of Jupiter Blue Ltd. We appreciate your feedback. Great to hear that your order arrived really quickly and hassle-free. Thank you once again, Kirsteen! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Thank you Moostak for your 5-star rating and positive feedback about Jupiter Blue Ltd! We are thrilled to hear that you had an excellent experience with our service. Thank you again for the review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 8 months ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews