Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,888 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied insulated hatch bang on time and precisely correct dimensions. Tracked delivery and key me in touch precisely as to progress. Provided the guidance I needed to buy their custom hatch.”

Jupiter Blue Ltd 5 star review on 26th September 2023

Helpful Report

Posted 1 year ago

Thank you so much, David, for your 5-star rating of Jupiter Blue Ltd! We're delighted to hear that our supplied insulated hatch arrived bang on time and with the precisely correct dimensions. We're also glad to hear that our tracked delivery system and customer service kept you informed of the progress. Your feedback is greatly appreciated, and we're delighted to have you as a customer. Thank you again!

Posted 1 year ago

“Great product and prompt delivery.”

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Posted 1 year ago

Thank you so much Kay, for your amazing 5 star rating of Jupiter Blue Ltd. It is much appreciated that you had a great experience with our product and the prompt delivery.

Posted 1 year ago

“Good quality loft hatch, good communication from the company 👏. Will recommend and use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd! We appreciate your feedback and are glad that you had a positive experience with us. We love to hear that our customers are satisfied with the quality and communication of our services. We look forward to seeing you again in the future!

Posted 1 year ago

“Well made product which has made a newly created ceiling storage much easier. Installation is straightforward. Delivery is quick and smooth. Very happy experience and definitely recommend.”

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Posted 1 year ago

Thanks for taking the time to provide us with such a positive review, Fang! We really appreciate your 5 star rating and your kind words about our product and service. We are thrilled you are happy with your newly created ceiling storage and found the installation to be straightforward. We are glad that your overall experience with Jupiter Blue Ltd was a positive one and that you would recommend us, thank you!

Posted 1 year ago

“The loft hatch fitted perfect, easy installation and was delivered within a week. Cheers”

Helpful Report

Posted 1 year ago

Thank you so much, David, for your 5 star rating! We are delighted that the loft hatch fitted perfectly and that it was delivered to you so quickly. We value your loyalty and rest assured we'll keep doing our best to provide excellent service for all our customers. Thank you for the kind words and have a great day!

Posted 1 year ago

“Great service and product. Delivery information clear and accurate, perfect fit!”

Helpful Report

Posted 1 year ago

Thank you so much, Laura, for your wonderful 5 star rating! We really appreciate you taking the time to write such glowing words about our service and product. We're so pleased to hear that the delivery information was clear and accurate and that you got the perfect fit! Thank you for shopping with Jupiter Blue.

Posted 1 year ago

“Brilliant easy to navigate website, from order to delivery was excellent. Communication very good. Highly recommend”

Helpful Report

Posted 1 year ago

Thank you Lynn for your wonderful 5 star review of Jupiter Blue Ltd. We are so grateful for your feedback, and we are so happy that you found our website was easy to navigate, and that you were pleased with our communication and delivery. We appreciate your kind words and we thank you for recommending us.

Posted 1 year ago

“Ordered a slim loft hatch Best product I’ve seen for ages for a slim line hatch Would recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your positive review, Chris! We are thrilled to hear that you are satisfied with our product. Thank you for your support!

Posted 1 year ago

“Ordered goods. A little confusion with some of the email correspondence but sorted in the end and goods delivered.”

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Posted 1 year ago

Thank you for your 4 star rating of Jupiter Blue Ltd, David. We really appreciate your loyalty and are so glad that we were able to sort any confusion with email correspondence and deliver your goods.

Posted 1 year ago

“Very pleased with my new loft hatch which was made to measure to fit the existing loft opening aperture. It arrived within two weeks of the order being placed. It is still to be fitted, but it is very neat and will blend in perfectly with the ceiling.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd, Ian! We're thrilled that you are very pleased with your new loft hatch. It is always our utmost goal to help our customers find their perfect solution, and we thank you for choosing Jupiter Blue Ltd as your supllier.

Posted 1 year ago

“Exceptional performance- great service and delivery”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Jupiter Blue Ltd! We really thrilled to hear your feedback. We thank you and hope you'll use us in the future.

Posted 1 year ago

“We ordered a made-to-measure loft hatch. The website was easy to use and the instructions and explanations were very helpful. Simple to order and pay too. It arrived as promised and was simple to fit - we got the measurements right! It looks and feels a robust and well made bit of kit and I'm sure it will give many good years of service.”

Helpful Report

Posted 1 year ago

Thank you so much for your generous 5 star rating Paul! We are delighted to hear that you found our website easy-to-use. We appreciate your kind words and are glad that you are happy with your new made to measure loft hatch.

Posted 1 year ago

“Used Jupiter Blue for the first time to purchase access panels. The service provided was first class, my enquiry to order was taken care of by TRICIA with great efficiency. I received the goods the following the day of placing my order - it was a very pleasant experience using this company.”

Helpful Report

Posted 1 year ago

Thank you Alex for taking the time to review Jupiter Blue Ltd and for your 5 star rating! We appreciate your your feedback. We are pleased that you had a great experience from placing your order, to receiving the goods the following day. Thank you for choosing us!

Posted 1 year ago

“Great product range, with good pricing. Deluvery is very fast. Producy is of gokd quality and size us exactly as quoted. a happy customer”

Helpful Report

Posted 1 year ago

Thank you David for your 5 star rating of Jupiter Blue Ltd! We are so humbled to hear that you are happy with our product range, pricing, delivery speed, and product quality. Our team works hard to ensure every customer receives only the best quality. We value your loyalty and appreciate your kind words!

Posted 1 year ago

“Really good product and fitted like a glove”

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Posted 1 year ago

Thank you for your 5-star rating, Darren! We really appreciate your kind words, especially regarding the product fitting like a glove. We strive to provide the best products and services, and your feedback helps us do just that. Thank you!

Posted 1 year ago

“Great service. Rapid delivery and good customer service. We've ordered over 100 of their loft hatches for a project in Swindon for Willmott Dixon. My go to supplier.”

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Posted 1 year ago

Thank you so much Ryan for your 5 star rating of Jupiter Blue Ltd! We truly appreciate your kind words and loyalty. We are glad that you are happy with our great service, rapid delivery and good customer service. We are pleased to have been your go to supplier for your project in Swindon.

Posted 1 year ago

“Ordered loft hatch from their wide range, item arrived the next day. Unfortunately, the item was damaged when I opened the package. Contacted Jupiter Blue by email, got reply within minutes stating replacement was being despatched, this was with me the next day! Fantastic service (and an apology!!) so professional. Would recommend Jupiter Blue as a supplier, keen prices also.”

Helpful Report

Posted 1 year ago

Thank you Charlie for taking the time to give us a 5 star rating! We appreciate your feedback and are glad that you received great service from us despite the damaged item. We are very sorry for the inconvenience it caused and are glad that the replacement item arrived quickly and received to your satisfaction.

Posted 1 year ago

“Had panels made to a size. They had fitted a large locking system I had never Sean before and the door .closed is to small as the lock takes up 45 mm. Tried to sort out with accounts. Had a rude guy emailing me. Will be going to panels direct from now.”

Helpful Report

Posted 1 year ago

Hello Kevin, We're sorry you're unhappy, but the panel you ordered at 420mm wide has been supplied at the correct size as shown by your attached photographs. We apologise if you found the wording of our email rude, we aim to be clear and direct in our communication.

Posted 1 year ago

“Good quality fast delivery incredible customer service”

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Posted 1 year ago

Thank you Mehdi for the amazing 5 star rating! We really appreciate your loyalty and the kind words you've shared about Jupiter Blue Ltd. We strive to provide good quality, fast delivery, and incredible customer service, so we're glad to hear we've met your expectations! Thank you for being a loyal customer!

Posted 1 year ago

“Great quality product. Perfect fit to custom dimensions supplied & looks excellent in position.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Gary! We are so pleased to hear you are happy with our great quality product. We thank you for your kind words.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,888 reviews