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Jupiter Blue Ltd Reviews

4.9 Rating 1,818 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,818 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 16th November 2024
MR
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 22nd October 2024
Stephen
Jupiter Blue Ltd 5 star review on 2nd September 2024
EMMA
Jupiter Blue Ltd 5 star review on 4th August 2024
Alan
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
70
Anonymous
Anonymous  // 01/01/2019
I ordered a loft hatch for a friend who had just moved into a new property. The details of the product on the website allowed me to select the right one. The order process was straightforward, the item arrived quickly and it fitted perfectly. Highly recommend Jupiter Blue Ltd.
Helpful Report
Posted 4 years ago
Came well boxed in good order and easy to fit. Looks smart well priced good quality
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Posted 4 years ago
By process of elimination Simone was the person to answer the 'phone and my enquiry. Have you ever tried to source a loft pole with a male 'key' fitting ~ near impossible. The customer care was above and beyond ~ we giggled exchanged photo's of the problem 'lock' and within hours I had a yes we have a pole in stock that will solve the problem! Mailing Yorkshire to Somerset no problem and I was even thanked for ringing to see if they could help. Would definitely look to them for help over knotty problems again. You don't know if you don't ask and I am glad I asked! Thank you team and especially Simone.
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Posted 4 years ago
Ordered a bespoke loft hatch, which arrived exactly on the scheduled date. Sturdy, well-coated steel product. Installing in the hatch hole was easy - I think they took off another 5mm as well as the 5mm recommended when you submit measurements. I decided to slide out the hinge bar and install the frame loosely first, then reattached the door and completed the job. Good advice on not over tightening the screws so you don't twist the frame out of square. Lock operation is positive and firm, although counter-intuitive because you undo it clockwise. Loft ladder just clears the hanging door when open. The wool insulation isn't pretty but obviously necessary, perhaps could consider enclosing it under hardboard? So, overall, well-pleased with the result.
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Posted 4 years ago
Excellent as always. Second time I've used Jupiter Blue and again Hatch is excellent quality and arrived earlier than said.
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Posted 4 years ago
Bought a metal loft hatch - great product at a reasonable price and delivered on time - 5 stars from me. My only complaint is that the search function on the website isn?t great, I was searching for metal hatches but plastic ones still appeared in the results - a very minor thing.
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Posted 4 years ago
Excellent Service Ordered and arrived next day
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Posted 4 years ago
Had a duff loft hatch delivered with a broken hinge. They handled it very professionally, were quick to respond to my communication and sent a replacement out fast. Great service, would definitely recommend.
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Posted 4 years ago
Pleased with the loft hatch which was made to measure. A really nice finish and sturdily made. I have not fitted it yet but don?t anticipate any problems. It was easy to place order and this was confirmed by email.It arrived right on time by courteous delivery driver. Would use this company again.
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Posted 4 years ago
Item arrived quickly, in good condition, was a little tricky to fit but now works well, price was good.
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Posted 4 years ago
Not used this Company before, but found a product I was looking for, very competitively priced so ordered online. The product arrived on the date stated, so very quick delivery. The product is exactly as described and am very pleased. Would definitely use this Company again. Thank very much.
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Posted 4 years ago
Great service and delivered on time. Ordered a bespoke loft hatch cover and it looks simply ..... fantastic! Highly recommended.
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Posted 4 years ago
I ordered a product late afternoon and arrived by nine am next day and fitted by 10am! Can?t be beaten. Very impressed.
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Posted 4 years ago
Efficient service and good reasonably priced product
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Posted 4 years ago
very helpful staff ,slight hiccup with order [ BUT] it was sorted out straight away .certainly deal with these in future .many thanks P FITCH Suffolk
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Posted 4 years ago
Great service and delivery.
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Posted 4 years ago
Easy to order works well and looks very good
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Posted 4 years ago
Great service! Thanks you
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Posted 4 years ago
Great product well priced excellent delivery time would recommend
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Posted 4 years ago
Excellent quality and easy to fit. Arrived before scheduled date. Have now ordered another for our other loft hatch. Thanks.
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Posted 4 years ago
Jupiter Blue Ltd is rated 4.9 based on 1,818 reviews