Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,816 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the product.Fitted exactly into existing opening.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you for your review Robert.

Posted 1 year ago

“Good quality construction. Made exactly to size in a couple of weeks. Helpful office staff when I had a query. I think good value for a made to measure item. Not fitted yet, but don't anticipate a problem (unless I measured incorrectly!)”

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Posted 1 year ago

Thank you so much for your generous 5 star review of Jupiter Blue Ltd! We are glad to hear that you are satisfied with our product quality and the service from our office staff. We appreciate your business, thank you.

Posted 1 year ago

“The loft hatch was of very good quality and looked fantastic when fitted. Lightening delivery at a good price. I will be buying more products.”

Jupiter Blue Ltd 5 star review on 21st January 2023

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Posted 1 year ago

Thank you Phillip for your 5 star rating of Jupiter Blue Ltd! We appreciate you letting us know that the loft hatch was of good quality and looks great.

Posted 1 year ago

“Made to measure loft hatch arrived well packaged and undamaged. Fitting it proved to be a simple task with two people. Very pleased with the finished results.”

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Posted 1 year ago

“Ordered a new loft trap door. Great quality item, arrived quickly and well packaged. Thank you!”

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Posted 1 year ago

Thank you Kim, we are happy to hear that you've been pleased with the quality of your new loft trap door, as well as the speed and quality of its delivery. We appreicate your 5 star review.

Posted 1 year ago

“Excellent service. Delivery made prior to estimated date”

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Posted 1 year ago

Thank you so much for taking the time to review us. We're please to hear your new loft hatch arrived ahead of the expected delivery date.

Posted 1 year ago

“Bought a loft hatch and had a problem with the colour as it was not white. They were excellent in their response and had it collected from my address investigated and sent me another one. On expecting it was the same as the first one an off white which really shows up on a newly painted ceiling. I contacted them again and said I was not happy and could I return for a refund which they said was fine but the cost of postage is mine, which was not good as the cost could be quite a lot.”

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Posted 1 year ago

Thank you for your feedback Geoff, we describe the hatch as white but make no claim as to an exact colour reference. As you've pointed out we've supplied one, collected it (at our cost). We accept the first version was sightly outside our normal colour range. We are happy the second hatch supplied matched our colour expectations and can legitimatley be described as "White". As the hatch is not defective or mis-described then it's down to you to return at your cost.

Posted 1 year ago

“Absolute delighted with this company ordered the loft hatch made to measure and arrived 6 days later I was over the moon and I removed it from the package and it was well packaged so I went to fit the loft hatch today Sunday 15 January 2023 removing the old one and then fitted it up Definitely requires two people to fit and with myself and the help from my son we fitted it in under a hour so I would say a big thank you to Jupiter Blue staff and will recommend to others great product and well made”

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Posted 1 year ago

Thank you for your review Donald. It's so pleasing to hear you're happy with the loft hatch we made for you. We really appreciate you taking the time to share your views. Thank you for shopping with Jupiter Blue.

Posted 1 year ago

“Good-looking product. The only criticism I have, is the latch mechanism extends beyond the rim measurement, therefore a notch has to be made to allow the latch to swivel.”

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Posted 1 year ago

Thank you for your 4 star rating, Linda! We are glad to hear that you like the good-looking product. Thank you for your feedback regarding the latch mechanism. We'll look into tweaking this.

Posted 1 year ago

“Great service good product and delivered on time”

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Posted 1 year ago

Thank you, Christopher, for your 5-star rating of Jupiter Blue Ltd! We are grateful you took the time to share your experience with our service, product and timely delivery. We truly appreciate your loyalty and look forward to serving you for years to come!

Posted 1 year ago

“Bought a very reasonably priced loft hatch. Product was good quality and delivered in advance of the predicted date.”

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Posted 1 year ago

Thank you so much, Graham, for your 5-star rating of Jupiter Blue Ltd! We are so pleased to see that the loft hatch you purchased from us was good quality and arrived in advance of the predicted date. We really appreciate your feedback.

Posted 1 year ago

“Easy to order, have used many times and would recommend. Delivery arrived promptly and exactly as ordered”

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Posted 1 year ago

Thank you for your continued business Kavan, we really appreciate your business and valuable feedback.

Posted 1 year ago

“Excellent service, great product very pleased”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“Was advertised as white but was plasticky off white.”

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Posted 1 year ago

Hi Geoff, Sorry to hear you're not happy with the item you ordered. We've arranged to collect this product so we can compare to our colour batches. We'll be in touch as soon as we have received it.

Posted 1 year ago

“Arrived next day... very happy. New loft door now fitted so now no losing heat and air.. thanks”

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Posted 1 year ago

Thank you for your review Steve, much appreciated.

Posted 1 year ago

“Great communication and delivery”

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Posted 1 year ago

Thank you for your review Lee.

Posted 1 year ago

“Excellent loft hatch. Made to measure. Fits well and operates smoothly.”

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Posted 1 year ago

Thank you for your review Tim

Posted 1 year ago

“Excellent product with, a very sleek design and well made. Surprised by how easy it was to fit. The only change I would have made is to go for the optional foil lining on the insulation to protect the insulation.”

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Posted 1 year ago

“First delivery was damaged. Dealt with immediately and new one sent out. Very professional and cant recommend enough.”

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Posted 1 year ago

Thank you Kevin, sorry your first item was damaged. Thank you for giving us the chance to put it right.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews