Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,889 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 30th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently placed an order for a PFFD-INS-AT Insulated & Air Tested Fire Rated Access Panel My initial email was responded to very efficiently by Donna as I needed a bespoke size made. The following day I telephoned and placed my order with Donna who was very helpful. The hatch arrived safely and on time. As it was bespoke, I knew that this would take a slightly longer time. It was easy to install and looks great. I am very pleased with it. Jupiter Blue has provided an excellent product with excellent service. Thank you.”

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Posted 2 years ago

“Straight forward ordering, competitive price, super quick next day delivery”

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Posted 2 years ago

“Fantastic customer care. Product arrived broken due to delivery man poor handling. Quick email and 2 days later replacement unit was with us.”

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Posted 2 years ago

“Good quality , easy company to deal with.”

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Posted 2 years ago

“Very happy with the product and speed of delivery would highly recommend.”

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Posted 2 years ago

Thank you Charlie for your 5 star rating of Jupiter Blue Ltd. We are glad that you are very happy with the product and the speed of delivery. Thank you for shopping with us.

Posted 2 years ago

“Straightforward website and ordering process. I bought a metal insulated loft hatch and three plastic access panels (the latter not yet installed, but they seem well built and I like that they can be painted over). The products arrived even earlier than expected, after just a couple of working days, and in good condition and very well packaged. The hatch was easy to install, the only tricky part being my opening was very narrow around the hatch. I added a bit of foil insulation on top of the existing insulation in the hatch door. The hatch seems to create a good seal. When closed, the hatch temperature is only between 0.5-0.8 degrees colder than the insulated loft ceiling around it. Overall, very happy with Jupiter Blue.”

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Posted 2 years ago

Thank you so much Crina for your 5 star rating of Jupiter Blue Ltd and for your kind words! We are so happy you chose to shop with us. We are glad that the products arrived earlier than officially expected and in good condition and well-packaged. We take quality and satisfaction very seriously, and your kind feedback shows us that we are doing something right! Thank you again for putting your trust in us.

Posted 2 years ago

“I bought a made to measure roof hatch. The quality of the hatch itself is very good and the service was great. I had one issue, where the aluminium covering I'd paid for wasn't installed on my hatch which was a bit annoying, but after contacting the customer services team, it was sent the next day and I was able to retro-fit myself. I would definately use Jupiter blue again.”

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Posted 2 years ago

Thank you Mike for your 4 star rating of Jupiter Blue Ltd. We are extremely pleased to hear that you are happy with the quality of your made to measure roof hatch, and we are sorry you had a minor issue with the aluminium covering. We are glad the customer service team were able to resolve this quickly, and that you were able to fit it yourself. We look forward to welcoming you back for your future needs!

Posted 2 years ago

“Great product, easy to install. Great service arrived so quickly.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Jupiter Blue Ltd! We are so glad that you enjoyed our great product and service. Thank you for being a valued customer!

Posted 2 years ago

“Item promptly delivered in perfect condition”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you very much, Meg, for your 5-star rating of Jupiter Blue Ltd. We're thrilled to hear that you are so pleased with your experience with us. We truly value your business and hope you will remain a loyal customer for many years to come. Thank you again for such an excellent review of our service. We hope to help you again.

Posted 2 years ago

“Very helpful person when I rang up and great telephone manner! Really helped me on the technical side of my order to make informed decision! Website pretty easy to navigate and UXP pretty good from memory, although was missing a fairly important piece of information that was given to me over the phone when I rang (max 900mm for hinge to be on shorter side). Price seems pretty reasonable for custom loft hatch. Delivery tracking and notifications would have been nice. Would buy again and recommend.”

Jupiter Blue Ltd 5 star review on 27th January 2023

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Posted 2 years ago

Thank you so much Darren for your 5 star rating of Jupiter Blue Ltd! We really appreciate your feedback and it is really wonderful to hear that you would buy from us again and recommend us. We are really pleased that you found our website easy to navigate and our UXP to be good. Thank you for your feedback, we will take this into consideration for the future. We hope to serve you again in the near future. Thank you for your continued support!

Posted 2 years ago

“Great product and service”

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Posted 2 years ago

Thank you so much fo your 5 star rating of Jupiter Blue Ltd. We are grateful to your feedback.

Posted 2 years ago

“loft hatch came before expected date”

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Posted 2 years ago

Thank you for your feedback Kevin.

Posted 2 years ago

“Fitted perfectly and promptly made.”

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Posted 2 years ago

Thank you for your feedback Ian.

Posted 2 years ago

“Really pleased with the product.Fitted exactly into existing opening.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your review Robert.

Posted 2 years ago

“Good quality construction. Made exactly to size in a couple of weeks. Helpful office staff when I had a query. I think good value for a made to measure item. Not fitted yet, but don't anticipate a problem (unless I measured incorrectly!)”

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Posted 2 years ago

Thank you so much for your generous 5 star review of Jupiter Blue Ltd! We are glad to hear that you are satisfied with our product quality and the service from our office staff. We appreciate your business, thank you.

Posted 2 years ago

“The loft hatch was of very good quality and looked fantastic when fitted. Lightening delivery at a good price. I will be buying more products.”

Jupiter Blue Ltd 5 star review on 21st January 2023

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Posted 2 years ago

Thank you Phillip for your 5 star rating of Jupiter Blue Ltd! We appreciate you letting us know that the loft hatch was of good quality and looks great.

Posted 2 years ago

“Made to measure loft hatch arrived well packaged and undamaged. Fitting it proved to be a simple task with two people. Very pleased with the finished results.”

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Posted 2 years ago

“Ordered a new loft trap door. Great quality item, arrived quickly and well packaged. Thank you!”

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Posted 2 years ago

Thank you Kim, we are happy to hear that you've been pleased with the quality of your new loft trap door, as well as the speed and quality of its delivery. We appreicate your 5 star review.

Posted 2 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,889 reviews