Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,818 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 16th November 2024

Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a loft ladder/ hatch at a good price. Delivery was fast which I wasn?t expecting! Unfortunately the hatch door had damaged to the face of it. Got in contact with Jupiter Blue and within one week a new hatch door arrived without any problems. Excellent service and wouldn?t hesitate on using again.”

Helpful Report

Posted 4 years ago

“Went for custom hatch - was a bit concerned as the dimensions I needed were not quite rectangular. Emailed and got advice the same day - ordered based on their recommendation, delivered in the time they said and fitted nicely! Unsurprisingly, fitting is not a one person job (one needs to hold it in place whilst the other screws it in). Really nicely put together - looks nice and works well.”

Helpful Report

Posted 5 years ago

“Quick and efficient delivery of the inspection panel. All fitted and it?s a discrete addition to the wall to be honest.”

Helpful Report

Posted 5 years ago

“Excellent service and helpfull advice. Exceptional quality product. Highly recommended.”

Helpful Report

Posted 5 years ago

“Ordered a bespoke loft hatch to my own dimensions. Hatch duly arrived and was of good quality. Customer was impressed with the sleek profile and operation. Will be using Jupiter Blue again.”

Helpful Report

Posted 5 years ago

“Fast delivery excellent doors at the right price, will buy again”

Helpful Report

Posted 5 years ago

“A great product at a good price with excellent delivery time.”

Helpful Report

Posted 5 years ago

“my made to measure loft hatch arrived perfectly packed,the hatch was a perfect fit, the hatch itself was of very high standard lovely finish. I am very satisfied with it. Iwould certainly recommend your firm to anyone needing a drop down loft hatch.thank you very much.”

Helpful Report

Posted 5 years ago

“Prompt and efficient service”

Helpful Report

Posted 5 years ago

“My original hatch had a pvc frame and a pvc hatch lid that you had to push into the loft to gain entry. It was a real pain and I wanted a good metal alternative. Unfortunately my hatch opening didn?t match any stock sizes and I didn?t want the hassle of building out the existing frame. The bespoke hatch I got made by Jupitor Blue fitted perfectly and the whole job was completed in 30 minutes. Only niggles were the operating pole, which came slightly bent as it had been packed outside the polystyrene packed hatch and only had the outer cardboard for protection. I suggest this should be bubble wrapped at least to prevent this sort of transit damage. The locking mechanism catch also slightly touched the wooden joist as it was a fraction long but I quickest rectified this by rebating a small notch in the joist by drilling a series of small holes. Other than these niggles it is a well made hatch. I would recommend any diy fitters do what I did and buy 2 x 12? clamps to hold the frame in situ so you can screw the hatching place securely. The clamps I got from screwfix had plastic jaws and for only ?6.30 each held the frame securely without marking it whilst I fixed all the screws in place. All in all this was a good hatch to buy”

Helpful Report

Posted 5 years ago

“Great product delivered promptly but was missing the plastic key rang them and they posted out within a couple of days thanks”

Helpful Report

Posted 5 years ago

“I ordered 2 of the same custom hatch by mistake. I was grateful for the phone call to query this. The hatch fitted perfectly with no mess, although the opening rod was missing, but this this came next day after requesting. .... Excellent”

Helpful Report

Posted 5 years ago

“Arrived promptly. Excellent quality. Fits and looks good. Very satisfied”

Helpful Report

Posted 5 years ago

“Quality of goods was excellent, delivery good and will use again”

Helpful Report

Posted 5 years ago

“loft access hatch appears to provide the draught proofing required, it has been in place for two weeks now. The slimness is appreciated as it is situated in the hall of a bungalow and does not create an eyesore. Fitting instructions were good. Five stars would have been awarded but delivery was stated to be one date and then the confirmation showed the following day(did arrive as initially advised) delivery company didnt send e mail to confirm slot.I am unsure whether jupiter had any influence or control of this.”

Helpful Report

Posted 5 years ago

“Order a custom sized panel, arrived in 7 days, looks good, well made, very pleased.”

Helpful Report

Posted 5 years ago

“Excellent quality product, with excellent service. The handle which came with my loft hatch was faulty, I got another one within 24 hours. Yo cannot ask for better than that.”

Helpful Report

Posted 5 years ago

“Very pleased with the overall service. Good communications and an excellent product which was delivered on time and was well packaged. I would definitely recommend Jupiter Blue”

Helpful Report

Posted 5 years ago

“Simone was brilliant at guiding me through my inability to actually measure a hatch. #feelingblondebuverygrateful. Great service and thank you”

Helpful Report

Posted 5 years ago

“I ordered a loft hatch which was sent the same day, plus I got the adilty to track my order. Product first class and took me just 10 mins to fit, which was great as I am not a DIY, ER.”

Helpful Report

Posted 5 years ago

Jupiter Blue Ltd is rated 4.9 based on 1,818 reviews