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Jupiter Blue Ltd Reviews

4.9 Rating 1,816 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 11th November 2024
J
Jupiter Blue Ltd 5 star review on 22nd October 2024
Stephen
Jupiter Blue Ltd 5 star review on 2nd September 2024
EMMA
Jupiter Blue Ltd 5 star review on 4th August 2024
Alan
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
Jupiter Blue Ltd 5 star review on 26th July 2024
Greg
69
Anonymous
Anonymous  // 01/01/2019
The hatch is of great quality and easy to fit. I shall definitely be using and recommending this company in the future. Thank you Robert
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Posted 1 year ago
Thank you so much Robert for your 5-star rating and for being a loyal customer! We are so glad to hear that you found the hatch to be of great quality and easy to fit. We really appreciate your kind words and look forward to serving you in the future.
Posted 1 year ago
Very happy with the loft hatch I purchased The quality is excellent and when I called Jupiter blue with a few questions before ordering, they were answered quickly and professionally
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Posted 1 year ago
Thank you so much for your 5 star rating of Jupiter Blue Ltd We are delighted to hear that you are very happy with the loft hatch you purchased and that our customer service team was able to provide you with speedy and professional assistance with your questions. We look forward to continuing to provide you with excellent products and service.
Posted 1 year ago
Excellent product and fast delivery
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Posted 1 year ago
Thank you so much Stephen for your 5 star rating of Jupiter Blue Ltd! We are thrilled that you appreciate our excellent product and fast delivery. Thank you for shopping with us.
Posted 1 year ago
No issues from start to finish. The website was easy to navigate and find the product required. Ordering was simple and we were kept informed of the delivery. The product arrived as promised on time and in perfect condition. Free delivery was a nice touch. We would not hesitate to use Jupiter Blue again in the future.
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Posted 1 year ago
Thank you so much Kenneth for your 5 star rating of Jupiter Blue Ltd! We are so glad that we could provide you with a hassle-free experience from start to finish and appreciate you shopping with Jupiter Blue!
Posted 1 year ago
the product is perfect, service and delivery 1st class
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Posted 1 year ago
Thank you so much Ian for giving Jupiter Blue Ltd a 5-star rating! We truly appreciate your feedback and we're so glad to read that your fire rated loft hatch was delivered quickly and that you deswcribe it as being perfect. Thank you for shopping with Jupiter Blue.
Posted 1 year ago
Ordered over phone - very helpful staff who gave great advice Goods received promptly
Helpful Report
Posted 1 year ago
Thank you so much Margaret for your 5 star rating of Jupiter Blue Ltd! We really appreciate you taking the time to review us and are glad to hear you had a pleasant experience with our staff. We hope your new loft opening pole makes life easier for you. Thank you for your review.
Posted 1 year ago
This was my second loft hatch from Jupiter and both have been perfect and so easy to install. The website for putting in what size, what type etc is very good and easy to follow. Will be placing another order with them when my daughters extension is needing a loft hatch. The item was allocated a 7-10 day slot, received on day 7.
Helpful Report
Posted 1 year ago
Thank you so much for your five star rating and kind words, Kevin! We greatly appreciate your loyalty to Jupiter Blue Ltd. It's wonderful to hear that both of your previous loft hatches from us have been perfect and easy to install. We are delighted that you found the website easy to follow and that you will be placing another order with us when your daughter’s extension needs a loft hatch.
Posted 1 year ago
Very happy with the loft hatch
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Posted 1 year ago
Thank you so much for the 4-star rating, Chris! We are so glad to hear that you are very happy with the loft hatch. We truly appreciate your support!
Posted 1 year ago
Excellent
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Posted 1 year ago
Thank you Darren for your glowing 5-star rating of Jupiter Blue Ltd. We are delighted to know that you had an excellent experience with us and are so pleased that you took the time to let us know.
Posted 1 year ago
The loft hatch was to replace a cheap plastic loft hatch that came with the house. Needless to say, the old loft hatch was fitted badly and had distorted allowing cold air to enter from the loft. The new hatch was easy to fit, looks good and provides an airtight seal. I am pleased with the results. There were no problems with my order. The whole process went very smoothly.
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Posted 1 year ago
Thank you so much, Jeff, for your 5-star rating of Jupiter Blue Ltd! We really appreciate it. We are glad that you are pleased with the results of the loft hatch and the easy process of ordering it.
Posted 1 year ago
quality loft hatch at an amazingly cheap price.delivery excellent .
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Posted 1 year ago
Thanks so much, Lynn, for your 5-star rating of Jupiter Blue Ltd. We are delighted that you were pleased with your purchase of the quality and price of your new loft hatch. Thank you for sharing your experince of Jupiter Blue, it helps give confidence to other customers.
Posted 1 year ago
Arrived promptly Packaged well Product exactly as described Would use again
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Posted 1 year ago
Great product good prices too
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Posted 1 year ago
Thanks so much Laura for giving us a 5-star rating. We are so glad you have found our productds and prices to be good. Thank you for shopping with us.
Posted 1 year ago
Item is quite flimsy & so difficult to keep square. Easier to fit with two people. Check the internal measurements as well as the external external as my existing internals were 50mm shorter than this one meaning I had to remove a noggin. Also the surround is slightly translucent so if you haven’t painted right up to the edge of the opening, or the plaster edge isn’t neat, you will be able to see a colour difference even though it’s white. Same with the catch. The pole, which you have to buy separately, is expensive for what it is, but would be difficult to make up yourself. Without it you would need a chair or hop up to release the catch. Also i had to cut out two slots of the polystyrene so the ladders wouldn’t push the hatch back too far. And that was the thinnest insulation so would be worse on the other two options given.
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Posted 1 year ago
Excellent service cannot fault them and there products
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Posted 1 year ago
Thank you so much, Nash, for your wonderful 5 star rating of Jupiter Blue Ltd. We really appreciate your kind words about our excellent service and products - we couldn't be more pleased. It's also very rewarding to have customers like you!
Posted 1 year ago
Arrived on time when they said it would happly with product
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Posted 1 year ago
Thank you so much Steve for your 5-star rating of Jupiter Blue Ltd. We are so glad that you arrived on time with our product and were happily satisfied. We truly appreciate you shopping with us. Thank you!
Posted 1 year ago
Excellent service. Product nice and sturdy and easy to fit.
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Posted 1 year ago
Thank you so much for your 5 star rating of Jupiter Blue Ltd, Andrew! We're so glad you were happy with our excellent service as well as our product's quality and ease of installation. Thank you for Shopping with Jupiter Blue.
Posted 1 year ago
Excellent products and quick delivery. Loft hatch cover was fine but ladder was damaged but replaced within 2 days. Good customer service. Thank you. Will use your products again.
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Posted 1 year ago
Thank you so much, Dennis, for your 5 star rating! We are so glad that you were pleased with our excellent products and quick delivery. We appreciate your loyalty and that you will use our products again. Thank you for your kind words!
Posted 1 year ago
Not a standard size but they had one, great price fast delivery nice quality. Thank you
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Posted 1 year ago
Thank you so much for your 5 star rating of Jupiter Blue Ltd. We appreciate your kind words regarding the size, pricing, delivery, and quality we provide.
Posted 1 year ago
Ordered a bespoke-sized loft hatch. The product is great and completely fit for purpose. I've only dropped it by one star because it is a little cost heavy. I would recommend this company for its service and product quality.
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Posted 1 year ago
Thank you Andy for your four-star rating of Jupiter Blue Ltd! We are very grateful that you chose us for your bespoke-sized loft hatch. Your positive feedback is highly appreciated. Thank you for shopping with Jupiter Blue.
Posted 1 year ago
Jupiter Blue Ltd is rated 4.9 based on 1,816 reviews