Thank you so much, Karla, for giving Jordana Ticia Cosmetics 5 stars! We are overjoyed to hear that you find our products 'beautiful and flawless'. We love to see our customers happy with our products.
Thank you so much Stephanie for your fabulous 5-star review! We are so glad you love the Set & Brighten Powder Duo you purchased from Jordana Ticia Cosmetics - and that it doesn't give any flashback in pictures, you look amazing! We appreciate your loyalty as a returning customer and look forward to continuing to serve you for years to come. Thank you so much!
“I Love Every Product I Have Received. Honestly It's Magic Within Every Tub/Tube.
Please Believe It And Try It Out. I know You'll Not Regret Your Purchase, If You Do.
The Quality Of The Products Are Something Else And Very Reasonably Priced.
The Packaging Is Great, The Delivery Service Is Easy And Quick, Polite When Delivered And Handled With Care. Tracking Service Available.
100% Recommended.”
Thank you so much, Savannah-Rose, for your kind words and giving Jordana Ticia Cosmetics a perfect five star rating! We are so pleased that you have enjoyed all of the products that you have received and that you feel that they truly are magic. We value you as a customer and appreciate your loyalty. It is our goal to continue to provide you with the highest quality products, priced reasonably, and delivered to you with great care. Thank you again for your support!
“I’ve followed Jordana & purchased from her the very beginning when she sold liquid lips, I am now OBSESSED with the powder- the hype really was real!!!”
Thank you so much Manoor, for your glowing review of Jordana Ticia Cosmetics! We appreciate your wonderful 5 stars and your loyalty over the years. We are so touched that you have been following Jordana since the very beginning. We truly value your support and look forward to having you continue to be a loyal customer!
Thank you so much, Rosanna, for your five-star rating of Jordana Ticia Cosmetics! We're thrilled you've been enjoying our Blusher Duos and Set & Brighten Powder Duos! We're so happy to have a repeat customer like you!
Thank you so much for the 5-star rating for Jordana Ticia Cosmetics! We really appreciate it! We are so glad that you have tried the Set & Brighten Powder Duos and Blusher Duos and love them both. We thank you for being a loyal and repeat customer!
Thank you so much, Ella! We are so glad that you are loving your Jordana Ticia Cosmetics experience! We love hearing that our lashes are so easy to apply and look amazing on you. We truly appreciate your 5-star rating and your kind words.
Thank you so much for your 5-star rating and kind words about Jordana Ticia Cosmetics. We're elated to know that you are in love with our products. We truly appreciate your review!
Thank you so much Jenn for leaving a 5 star rating for Jordana Ticia Cosmetics! We are so pleased that you are thrilled with our Set & Brighten Powder Duo and Blusher Duo! We appreciate your support!
“Ordered the blush duo and powder duos and I am so impressed with the formula of both products. The smell of the blush is incredible and has such a buttery consistency. Will definitely be ordering more x”
Thank you so much, Katie, for the amazing 5-star rating of Jordana Ticia Cosmetics! We really appreciate your great feedback and are so happy that you love the Blush Duos and Powder Duos. We are thrilled to have you as a loyal customer and look forward to helping you find your favourite beauty products. Thank you for your kind words!
“Received 3 smashed powders, 2 were broken, third one smashed after few days, contacted by email and Instagram, no response, very poor customer service. Weren't packed very well, after spending £70 + very disappointed”
Thank you so much for your honest feedback, Caitlyn. I'm so sorry to hear that you experienced this poor customer service and that your products weren't packed well enough. We appreciate you taking the time to let us know about your experience and I apologise for the inconvenience caused.
We would like to rectify this for you. Please email info@jordanaticia.co.uk and our team will either send replacement products or refund you.
“Skin always looks smooth. Price in bundles are always better than individual. Shipping is reasonable time and price and never had any issues as of yet.”
Thank you Rebecca for your fantastic 5 star review of Jordana Ticia Cosmetics. We are so grateful for your loyalty to our brand and for highlighting the quality of our products. It is wonderful to hear that your skin always looks smooth when you use our products, and that our bundle prices provide excellent value. We are also happy to hear that our shipping is both timely and cost effective, and that you've had no issues to date. We value your continued support and look forward to everything to come. Thank you!
Thank you so much Shaunna for taking the time to give Jordana Ticia Cosmetics a 5-star rating! Your loyalty is greatly appreciated and we are so pleased to hear that the wait for Flossie was worth it! Thank you for being a returning customer and for your continued support.
Thank you so much for your fantastic 5-star rating and review of Jordana Ticia Cosmetics! We are so glad to hear you enjoyed our Set & Brighten Powder Duo. It is always such great feedback to hear people get so many compliments when they wear our products. Thank you for choosing Flossie for your perfect shade. We appreciate your feedback and for being a part of the Jordana Ticia family!
“I’ve finally found a product for darker skinned women that matches my skin tone. I absolutely love the Carmel set and brighten powder duo and recently purchased two large sizes to hold me over just in case it’s sold out when I reorder. Thanks for making such a great product!”
Thank you so much for your 5-star rating of Jordana Ticia Cosmetics! It's always special when someone loves our product, especially when they leave such a nice review. We're so pleased you've finally found a powder for your skin tone, as it is one of our core values to cater for everyone even as a small brand. We're grateful that you love the Caramel Set & Brighten Powder Duo so much so that you recently purchased two! We strive to make our products the best of the best and are thankful for your support. Thanks again for taking the time to write your review, and we hope to serve you again soon!
“I love how innovative your products are! When it’s time to travel I think your brand takes the cake for me since most of your products are duos or multi use. This helps me not over pack. I also love love love your powder duosss!!!”
Thank you so much for the kind words, Ashlee! We're so glad to hear that you love our innovative products and that multi-use products help you when it's time to travel. We really appreciate your loyalty and your kind feedback!
Thank you so much, Gillian, for the 5-star rating of Jordana Ticia Cosmetics! We are so pleased that you are a repeat customer and that you enjoy our products. We won't let you down!
“I haven’t received my order yet since I live in the US but you haven’t done so well at responding to my emails about some concerns I have. So customer service is lacking. I can’t rate the product yet.”
Hi Ana,
Thank you for bringing your concerns to our attention. We apologise if our response time to your emails has not met your expectations. We strive to provide excellent customer service, and we regret any lapses in our communication. Please be assured that we take your concerns seriously, and we are working diligently to address them.
We value your feedback, and we will use it to improve our customer service experience moving forward. We hope to have the opportunity to make a positive impression if & when you place an order.
Thank you so much for your 5 star rating! We are so grateful for your loyalty to Jordana Ticia Cosmetics. It's wonderful to hear that our powder is the only one you will repurchase over and over. We truly appreciate your kind words and continued support!