JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

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“Al producto para mi gusto,le sobran tantos detalles,de la marca”

Helpful Report

Posted 2 years ago

Hello Álvaro, Thank you for taking the time to share your feedback. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“thank you for my jacket . I am in love with it . You are the best and I hope to find another for next year.”

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Posted 2 years ago

Hello Ceci, Thanks so much for taking the time to leave your positive feedback, we're glad to hear that you love your JACK1T. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“The jacket is perfect”

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Posted 2 years ago

Hello Luigia, Thank you for taking the time to share your feedback. It’s great to hear you that love your JACK1T. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Magnifique qualité”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you love the quality of our JACK1T'S. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Excellent quality at reasonable price and next day delivery. I was super pleased with both the products and customer service! The design is trendy and never go old! Totally love it! Thank you;)”

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Posted 2 years ago

Hello Katie, Thank you so much for taking the time to share your amazing feedback. We love to hear that you are impressed with prompt service and hope you love our products just as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Great material, correct size. I wear xs and bought friend s both sizes fit great. Warm not some cheap material that's thin. I like that you can if you want take off fur. All in all very satisfied customer and one more thing ,it arrived exactly on the day you said it would. Totally recommend it to all! Y”

JACK1T 5 star review on 9th February 2022

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Posted 2 years ago

Hello Ivana, Thank you so much for taking the time to share your amazing feedback. It’s great to hear that you're impressed with our quality, versatility and prompt service. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Very happy with custumer service. Had to return my jacket, and thanks to Becca i recieved a new one in very short time. She was very helpful.”

Helpful Report

Posted 2 years ago

Hello Livija, Thank you so much for taking the time to share your amazing feedback. We're happy to hear our Client Services Team could be of help. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Never been warmer or more comfortable. Don't need an umbrella if your wearing this coat. Went out in a storm and hair was completely dry and protected plus hood stood in place so you didn't have to keep moving out if face - 10/10”

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Posted 2 years ago

Hello Ireny, Thank you so much for taking the time to share your amazing feedback. We love to hear that you are impressed with our quality and hope you love your products just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Very comfortable and true to it size”

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Posted 2 years ago

Hello Matthew, Thank you for taking the time to share your feedback. It’s great to hear that you love your JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“I was a bit concerned reading the negative feedback, but still went away with ordering a jacket after reading many good views ( I was a little apprehensive how this jacket would look) I was very happy with the jacket in the end, good quality, great fit and arrived very quickly. 5 stars”

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Posted 2 years ago

Hello Adam, Thank you for your positive feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“The website was easy to use the size guide was very helpful and delivery was good - would recommend.”

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Posted 2 years ago

Hello Nicola, Thank you for taking the time to share your feedback. I'm so glad you found your perfect size by using our size guide. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“keeps the heat”

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Posted 2 years ago

Hello Sebastien, Thank you for your feedback. Amazing to hear that you are happy with our quality. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Perfect shipping, very nice puffer, you can fell the quality when you dress it. Spedizione rapida, piumino davvero molto bello, puoi sentirne la qualità indossandolo. Molto soddisfatto!”

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Posted 2 years ago

Hello Rocco, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“5 stars from me. Looking great and has a lot of functional details. 👍”

JACK1T 5 star review on 6th February 2022

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Posted 2 years ago

Hello Customer, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture and we're glad you love your JACK1T. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“very good product for quality and fit”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you love the quality and fit of your JACK1T. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“One of the best jackets I've bought for a long time it is expensive but well worth the money”

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Posted 2 years ago

Hello Jackie, Thank you for this positive review, it is really important to us. We love to hear that you are impressed with our JACK1T'S. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“I really love their jackets! High quality materials, nice colors and fur!! Also great that you have free shipment to EU countries! I am fan!”

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Posted 2 years ago

Hello Katrien, Thank you for taking the time to share your amazing feedback with us. It means a lot to us that you had a positive experience and love our JACK1T's as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“I have 5 Jack1t’s I LOVE them the comfort style and fit!! For me they are GREAT ⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

Hello Michelle, Thank you so much for taking the time to share your amazing feedback. It means a lot to us to hear that you love our JACK1T's just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Todo muy bien y muy rápido”

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Posted 2 years ago

Hello Coral, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“Tout était parfait et livraison hyper rapide. Je recommande”

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Posted 2 years ago

Hello Alban, Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews