JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

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“Beauty full Jack!”

Helpful Report

Posted 2 years ago

Hello Roos, Thank you for taking the time to share your feedback with us. We're glad to hear you love your JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Beautiful quality and excellent fit”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and hope you are loving our product. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“High-quality jacket for a nice price. Quick delivery. Good customer service. Thank you!”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for the positive review, it is really important to us. We love to hear that our client services team managed to help you. If there is anything else we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“My order was delivered quickly.”

Helpful Report

Posted 2 years ago

Hello Christina, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“I havnt got my refund yet and no email to say when I will get my refund even though my jacket has been returned?”

Helpful Report

Posted 2 years ago

Hello Alexander, Thank you for taking the time to share your feedback. It appears this matter has currently been solved as I can see you have been in contact with our Client Services Team however, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Beautiful beautiful beautiful”

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Posted 2 years ago

Hello Sonia, Thank you for taking the time to leave us a review. We're glad to hear you love your JACK1T! If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Schnelle lieferung und gute Qualität”

Helpful Report

Posted 2 years ago

Hello Mihajlo, Thank you so much for taking the time to share your picture and feedback with us, it's greatly appreciated. We love to hear that you are impressed with our quality and hope you are loving our product. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Speedy service, stylish gear 😍”

Helpful Report

Posted 2 years ago

Hello Kim, Thank you for leaving us a review, we really appreciate it. We are so glad you love the look of your jacket. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“TUTTO PERFETTO!!!!! ARTICOLI PREGIATI E CON OTTIMA FATTURA!!”

Helpful Report

Posted 2 years ago

Hello Lara, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience and love our JACK1T's as much as we do. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Gorgeous jacket, very well made and sturdy, warm, beautiful and elegant at the same time. Extremely fast delivery!”

Helpful Report

Posted 2 years ago

Hello Nataliya, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you love the quality of your JACK1T, and you received your order quickly. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Great ítem! But… Customer service by mail does not exist. Sent 3 emails without answer :( I could contact thanks to IG CM, who help me.”

Helpful Report

Posted 2 years ago

Hello Javier, Thank you so much for taking the time to share your feedback. We're so sorry to hear that we did not exceed your expectations on this occasion. We have sent you private message to help with any unresolved issues. You can also send an email to clientservices@jackitco.com if you would like to contact us directly. Kind regards, JACK1T

Posted 2 years ago

“Quick dillivery....and the jacket is crazy...👌🤩”

Helpful Report

Posted 2 years ago

Hello Ron, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“Pleased with my purchase and the customer service is very promt. A good experience overall. I would purchase from Jack1t again.”

Helpful Report

Posted 2 years ago

Hello Charlene, Thank you for your positive feedback. Amazing to hear that you're satisfied with your overall experience of shopping with us. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Warm and fab! Lux jacket, lov It”

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Posted 2 years ago

Hello Aina, Thank you for taking the time to share your feedback. We're happy to hear that you love your JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“very fast delivery”

Helpful Report

Posted 2 years ago

Hello Akim, Thank you for taking the time to leave us a review. We're glad to hear that your order arrived quickly. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“So pleased with my coat Made very well love it”

Helpful Report

Posted 2 years ago

Hello Gillian, Thank you so much for taking the time to share your amazing feedback. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Order was recieved in good time and in perfect condition”

Helpful Report

Posted 2 years ago

Hello Anthony, Thank you for taking the time to share your feedback. It’s great to hear that your order arrived quickly. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“The jacket is just gorgeous!!!! Quality first class. Delivery very quick. Thank you. Lov my new jacket.”

Helpful Report

Posted 2 years ago

Hello Agnieszka, Thank you for taking the time to share your feedback with us. Amazing to hear you are happy with our quality and that your order arrived quickly. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“The coat was delivered promptly. My daughter loves it!!”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for taking the time to share your feedback with us. We're glad to hear that your daughter lovers her JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Very pleased with purchase.Exceptional quality so much so need extra strong hangers to hang the jacket up. It was even better to purchase during sale as money off and so will definitely be purchasing another.”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you so much for taking the time to share your amazing feedback. We love to hear that you are impressed with our quality and hope you are loving our product. For any further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews