JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rien a dire !! J'ai reçu ma veste en 3 jours 😊 Et elle est top !!!!!!!!”

Helpful Report

Posted 2 years ago

Hello Tania, Thank you for leaving us such a lovely review! Fantastic to hear your order arrived in three days- that is great. We are so pleased to know you love the style you ordered. Please reach out via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 2 years ago

“I sent it back cause the model I choose (my bad) was too sporty and I didn't like that it was so high closing on the neck I could not see anything. The overall quality was good, nice tissue, looked very warm but there were a lot of small imperfections like a little hole in the internal part and many little wires from the sewing. Also, I would have liked to send it back ordering another model but it's not possible. I will need to send, wait for the refund and then buy a new one. Quite uncomfortable.”

Helpful Report

Posted 2 years ago

Helo Pier, Thank you for leaving us such a detailed review. I am sorry to hear the first style you tried wasn't perfect for you, but we do hope your next is more your style! Please do let us know about the small imperfections and your order details via clientservices@jackitco.com so we can prevent this from happening in future. We are so glad to hear, however, that you were pleased with our packaging, we are very proud of it. Kind regards, JACK1T

Posted 2 years ago

“Sceptique quant au fait d’acheter via internet. Premier modèle renvoyé car ne correspondait pas à ma recherche mais le deuxième modèle a satisfait l’entièreté de mes exigences. Qualité, chaleur, design souhaité, fonctionnel. Taille bien mais attention à la carure pour la jetstream artic fur jacket. Envoi étonnamment TRÈS rapide ! Je recommande”

Helpful Report

Posted 2 years ago

Hello Camille, Thank you for your lovely review. We are so pleased to hear you found your perfect style after trying one that wasn't well suited for you which was helped by our free and easy return service. It is great to know you experienced our very fast shipping to receive your order quickly. Please reach out via clientservices@jackitco.com if we can assist with anything in future. Kind regards, JACK1T

Posted 2 years ago

“Love the jackets im on my fifth coat so warm well made love them ❤️”

Helpful Report

Posted 2 years ago

Hello Alex, What a great review! We are amazed to hear you are on your fifth coat with us and are so happy to know you love them. We are very proud of the quality and detail of our jackets and it's great to know they are keeping you warm. Kind regards, JACK1T

Posted 2 years ago

“Great fit and good quality arrived in good time”

Helpful Report

Posted 2 years ago

Hello Beverley, Thank you for taking the time to leave us a great review. We are so pleased to know you found the perfect fit and style to wear. We are very proud of the quality of our styles so it is fantastic feedback to know you are happy with the quality- and that the jacket arrived quickly! Please reach out via clientservices@jackitco.com if you require assistance in future. Kind regards, JACK1T

Posted 2 years ago

“Bellissimo capo, rifinito molto bene. Materiali di ottima qualità. Acquisto perfetto.”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving a detailed review. It is great to know you love the quality and finish of your jacket- something we are very proud of. Please reach out via clientservices@jackitco.com for assistance in future. Kind regards, JACK1T

Posted 2 years ago

“Really good and beautiful. String too.”

Helpful Report

Posted 2 years ago

Hello Frederic, Thank you for taking the time to leave us a review. We are happy to hear you love the look of your jacket, we are very proud of our designs. Please do get in touch via clientservices@jackitco.com to let us know how we can gain that 5th star! Kind regards, JACK1T

Posted 2 years ago

“Super nice”

Helpful Report

Posted 2 years ago

Hello Eric, Thank you for leaving a 5-star review. Great to know you are loving your jacket! Please get in touch via clientservices@jackitco.com if we can assist in future. Kind regards, JACK1T

Posted 2 years ago

“The quality is good. Fast shipping”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving us a 5-star review. We are pleased to hear you love our quality- we are very proud of this. It is great to know your order arrived quickly. Please get in touch via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 2 years ago

“Top Service! Schnelle Lieferung und sehr gute Qualität!”

JACK1T 5 star review on 17th January 2022

Helpful Report

Posted 2 years ago

Hello Andrijana, Thank you for leaving us a great review and photos! We are so happy you have received good service and love the quality of your jacket as this is important to us. Please reach out via clientservices@jackitco.com if we can help you in future. Kind regards, JACK1T

Posted 2 years ago

“No me ha llegago la cazadora todavía!!!!!!!!!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your JACK1T purchase asnd honest feedback. We are so sorry to hear you were not satisfied with your recent experience. We have messaged you privately to resolve this.

Posted 2 years ago

“Giacca bellissima e calza alla perfezione … super calda!”

Helpful Report

Posted 2 years ago

Hello Biancaluna, Thank you for leaving us a review. We are so happy to hear that you love your jacket and that the fit is perfect for you. Please get in touch via clientservices@jackitco.com in future if we can assist with anything at all. Kind regards, JACK1T

Posted 2 years ago

“high quality looks amazing comfortable warm”

Helpful Report

Posted 2 years ago

Hello Sevgi, Thank you for getting in touch and for leaving such a detailed review. We are so happy to hear you love the quality and design of our jackets, we work hard to be proud of this! Fantastic to know you are keeping warm and comfortable when wearing. Please reach out via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 2 years ago

“I enjoy my new parka. Delivery was very fast. I will buy another one!”

Helpful Report

Posted 2 years ago

Hello Valeria, Thank you for taking the time to leave us a review. We are pleased to hear your parka arrived quickly and that you are looking to purchase another. Please get in touch via clientservices@jackitco.com in future should you need assistance. Kind regards, JACK1T

Posted 2 years ago

“Perfect. Good quality for the price.”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving us a review. We are so glad to hear you love the quality of our jackets enough for a 5-star review! Please get in touch via clientservices@jackitco.com should you need us. Kind regards, JACK1T

Posted 2 years ago

“Just one word - excellent!!!”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving such a nice review. We are so glad you have had a good experience with us and decided to rate us 5-stars. Please get in touch via clientservices@jackitco.com should you need assistance in future. Kind regards, JACK1T

Posted 2 years ago

“I have ordered a jackit and it hasn’t been delivered…”

Helpful Report

Posted 2 years ago

Hello, Thank you for your JACK1T purchase asnd honest feedback. We are so sorry to hear you were not satisfied with your recent experience. We have messaged you privately to resolve this.

Posted 2 years ago

“Acquisto da Italia. La giacca Royale Quilt Down Coat è esattamente come descritta, i materiali e i tessuti appaiono di buona qualità e fattura, così come le cerniere e i dettagli. L'imbottitura è consistente e la pelliccia sintetica del cappuccio è davvero folta e morbida, dall'aspetto molto naturale. Totalmente soddisfatta dell'acquisto, è esattamente la giacca che volevo e che cercavo da un anno senza successo (a quanto pare i grandi cappucci pelosi non vanno più di moda..). Spedizione veloce e puntuale. Visto l'ottimo rapporto qualità/prezzo, acquisterò certamente altri modelli Jack1t, sono uno più bello dell'altro.”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving such a lengthy, detailed review. We are so pleased you love the quality and finish of your jacket, we love the softness of our synthetic fur and we are glad you agree. It is great to know you would be looking to purchase from us again in the future. Please get in touch via clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 2 years ago

“Sehr gut Qualität und Schöne Jacke!!”

Helpful Report

Posted 2 years ago

Hello Miklos, Thank you for leaving us a review. We are so happy to hear you love your jacket and think it is beautiful- we do too! Please get in touch via clientservices@jackitco.com should you need us in future. Kind regards, JACK1T

Posted 2 years ago

“그들은 ㅅㅣㄹㅅㅜ가 많습니다. 가격을 올리고 ㄱㅏㅇㅈㅔㄹㅗ ㅎㅗㅏㄴㅂㅜㄹ확정 처리를 했으며, ㅂㅣ싸 ㄴ가격에 구매를 했음에도 ㅍ ㅏ ㅅㅗㄴ 된 상품을 보냈음”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving us a review. I am sorry to hear there was some difficulty with your order, we will message you privately to check this has been resolved. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews